Note fondée sur 762 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Not Provided
Publié le 21 nov. 2015 sur Hotels
nous recommandons cet hotel, par contre ne pas être étonné si la femme de chambre vous laisse un mot sur votre lit pour s'excuser de ne pas avoir eu le temps de le faire ... perso notre chambre n'a pas été faite 2 jours de suite
bref pas bien grave mais bon assez drole
par un voyageur de UNION
Publié le 18 oct. 2024
We really only stayed 1 night but staff was very helpful.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Holiday Inn Express Winston Salem Medical Center M, Gestion de l’hôtel
Dear MELISSA,Thank you for your feedback! We're delighted to hear that our staff made a positive impression during your short stay. Providing helpful and friendly service is a priority for us, and we’re glad you experienced that. Your comfort and satisfaction are important to us, and we look forward to exceeding your expectations in the future.Thank You,Holiday Inn Express Winston Salem Medical Center Management
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Holiday Inn Express Winston Salem Medical Center M, Gestion de l’hôtel
Dear Kenneth,Thank you for sharing a PERFECT SCORE RATING of your stay with us. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Holiday Inn Express Winston Salem Medical Center hotel soon!Thank You,Holiday Inn Express Winston Salem Medical Center Management
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Holiday Inn Express Winston Salem Medical Center M, Gestion de l’hôtel
Dear Anthony,Thank you so much for awarding us a positive rating for your stay at our Holiday Inn Express Winston Salem Medical Center hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Holiday Inn Express Winston Salem Medical Center Management
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Holiday Inn Express Winston Salem Medical Center M, Gestion de l’hôtel
Dear Terrance,Thank you so much for awarding us a positive rating for your stay at our Holiday Inn Express Winston Salem Medical Center hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Holiday Inn Express Winston Salem Medical Center Management
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Holiday Inn Express Winston Salem Medical Center M, Gestion de l’hôtel
Dear Osaherhunmwen,Thank you so much for awarding us a positive rating for your stay at our Holiday Inn Express Winston Salem Medical Center hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Holiday Inn Express Winston Salem Medical Center Management
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Great service clean beds good breakfast!
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Holiday Inn Express Winston Salem Medical Center M, Gestion de l’hôtel
Dear Deandre,Thank you so much for your positive feedback! We're delighted to hear you enjoyed our clean beds, great service, and delicious breakfast. Our team takes pride in providing a welcoming and comfortable stay, and it's wonderful to know our efforts are appreciated. We look forward to hosting you again and exceeding your expectations.Thank You,Holiday Inn Express Winston Salem Medical Center Management
par un voyageur
A winner
Publié le 31 août 2024 sur HotelsSuper clean and friendly staff!
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Holiday Inn Express Winston Salem Medical Center M, Gestion de l’hôtel
Dear MARY,We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere.Thank You,Holiday Inn Express Winston Salem Medical Center Management
par un voyageur
Publié le 26 août 2024 sur Expedia
But two rooms for a week both rooms were dirty. Small black bugs on the bed roaches on the floor poop in the toilets no on duty going on a week cannot get a hold of anyone for a refund. We did not stay more than 10 minutes in the rooms they were that disgusting do not book here do not stay. I cannot say this enough, disgusting
Commentaires de Gestion de l’hôtel
28 août 2024 par Holiday Inn Express Winston Salem Medical Center M, Gestion de l’hôtel
Dear Stacy,We sincerely apologize for the issues you encountered during your stay. Cleanliness is our top priority, and we are deeply concerned about your experience. Please be assured that we are investigating this matter thoroughly to address and rectify any lapses. We regret that you were unable to reach our team; we are reviewing our communication procedures to prevent this from happening in the future. Your feedback is invaluable, and we are committed to ensuring a higher standard of service. Thank you for bringing this to our attention.Sincerely,Holiday Inn Express Winston Salem Medical Center Management
par un voyageur
Publié le 25 août 2024 sur Expedia
Walls and bed were nasty. Ceiling was coming apart. Bed sheets wasn’t clean.
Commentaires de Gestion de l’hôtel
28 août 2024 par Holiday Inn Express Winston Salem Medical Center M, Gestion de l’hôtel
Dear JayRon,Thank you for sharing your feedback. We’re sorry to hear about the issues you experienced with the cleanliness and condition of the room. This is not the standard we strive for, and we’re currently addressing these concerns with our housekeeping and maintenance teams to ensure improvements are made. Your comfort and satisfaction are our top priorities, and we’re committed to making sure this doesn’t happen again. We appreciate your input and hope you’ll consider giving us another chance to provide a better experience in the future.Sincerely,Holiday Inn Express Winston Salem Medical Center Management
