Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Kasa Arts District Winston-Salem, Gestion de l’hôtel
Hi Claude,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
par un voyageur
Publié le 28 nov. 2023 sur Expedia
We loved the location and how easy it is to get around! The kasa is much larger than it seemed as well, which made it feel very spacious. The walls are very thin, so be prepared to hear a lot of neighbors!
Commentaires de Gestion de l’hôtel
29 nov. 2023 par Kasa Arts District Winston-Salem, Gestion de l’hôtel
Hi Lindsay,Thank you for taking the time to share your experience at Kasa Arts District Winston-Salem. We are thrilled to hear that you loved our convenient location and found our Kasa to be much larger and spacious than expected. It's always a pleasure to provide our guests with comfortable accommodations. We apologize for any inconvenience caused by the thin walls and noise from neighbors. Our team is constantly working to improve our guests' experience, and we appreciate your understanding. If there's anything else we can do to assist you during your stay, please don't hesitate to let us know. We're here to ensure you have a memorable and enjoyable time with us!Best regards,Team Kasa
par un voyageur
Good location for downtown and neighborhood walkin
Publié le 28 oct. 2023 sur HotelsReally good communication from property and excellent check in instructions. Good location and the attached parking garage is all-day parking for $2, weekday is $9 all dat.
Commentaires de Gestion de l’hôtel
30 oct. 2023 par Kasa Arts District Winston-Salem, Gestion de l’hôtel
Hi Christine,We're glad you enjoyed the property's location and found the communication and check-in instructions from our Virtual Front Desk excellent. Thank you for your feedback! See you soon, Christine!Best regards,Team Kasa
par un voyageur
Publié le 18 oct. 2023 sur Expedia
Even though it’s on the 3rd floor you felt like you’re in a basement due to the windows being so high up you can’t look out. I found it depressing. No place for clothing and just 1 hanger in the closet. Took 2 requests to get more hangers. I was told toilet paper is a special request that they could not accommodate.
Commentaires de Gestion de l’hôtel
20 oct. 2023 par Kasa Arts District Winston-Salem, Gestion de l’hôtel
Hello Cym,We're genuinely sorry to hear that your stay didn't meet your expectations. It's disappointing to learn that the room layout felt confining and impacted your experience. We understand how important these details can be and will take your feedback seriously.We're also concerned about the inconvenience you faced regarding the hangers and toilet paper. Those are basic amenities, and it shouldn't have taken multiple requests to get you what you needed. We're looking into this to ensure a more efficient process for future guests.Thank you for your honest feedback. While we can't change your recent experience, we're committed to doing better. We'd love another chance to provide you with the enjoyable stay you deserve.Sincerely,Team Kasa
par un voyageur
Great location, weird layout
Publié le 4 oct. 2023 sur HotelsThe location is central enough to walk almost everywhere we wanted to go for this trip and the neighborhood is safe and replete with cool shops and mediocre but passable restaurants. There was one great restaurant and one great bar, that Ill be visiting next year when I return, but I wont stay at this place again and the only reason is there is no natural light or windows in the bedrooms, nor is there a much needed overhead light in them. It’s pitch black. Now, I love a dark bedroom, but no overhead light is a tough sell when one must rely on bedside table lamps for light to get dressed or whatnot. It was a weird vibe because the apartments were all once offices and it shows. The rate was unbeatable for the space though. A two bedroom plus pull out couch for only $130/night. The “kitchen” was in the hallway directly across from the bedrooms so, even though its pitch black, you will definitely wake up if anyone needs a glass of water or something from the fridge. I am glad I brought earplugs, not for the outside noise but from the kitchen being directly in the hallway. So, bottom line, great bargain, but not great. All they would need to do is put in some natural light bulb ceiling lights in the bedrooms to improve the experience. I told them in my comments directly so, perhaps by the time you read this, they will have!
Commentaires de Gestion de l’hôtel
4 oct. 2023 par Kasa Arts District Winston-Salem, Gestion de l’hôtel
Hi Karen,Thank you for sharing your feedback on your recent stay at Kasa Arts District Winston-Salem. We appreciate your positive comments about the central location and vibrant neighborhood. We understand your concerns regarding the lack of natural light and overhead lights in the bedrooms and apologize for any inconvenience caused. Your feedback is valuable to us, and we will review it to find ways to enhance the lighting in the bedrooms. We hope to have the opportunity to welcome you back in the future for an even better experience.Sincerely,Team Kasa
par un voyageur
Publié le 3 oct. 2023 sur Hotels
The location of the apartment was great, and easy to access from the 2nd floor of the parking garage. When we arrived to the apartment it was clean, spacious and quite. We noticed that side table in the living was tilted and looked and noticed that the screw was stripped. On our 2nd day, I had a migraine and spent half the day in bed (which is extremely comfortable), while my husband hung out in the living room while I rested, explored downtown and went to local shops. Later that day we went to the General Store, walked to dinner, went to the county fair 6 minutes away, then came back and walked to a rooftop bar. The location honestly couldnt have been better. The only slight down falls were, we couldnt use the side table in the living room, and had to go buy our own toilet paper and paper towels. Very small inconveniences compared to the amazing experience we had. We will definitely book with Kasa again
Commentaires de Gestion de l’hôtel
3 oct. 2023 par Kasa Arts District Winston-Salem, Gestion de l’hôtel
Hi Lauren,Thank you for your positive review! We're delighted to hear that you had an amazing experience during your stay at Kasa Arts District Winston-Salem. We're glad you found the location great and easy to access, and that the apartment was clean, spacious, and quiet. We apologize for the inconvenience caused by the tilted side table and the need to purchase your own toilet paper and paper towels. We appreciate your understanding and patience in this matter. It's wonderful to know that despite these slight downsides, you thoroughly enjoyed exploring downtown, visiting local shops, and attending the county fair. We can't wait to welcome you back for another exceptional stay in the near future.Best regards,Team Kasa
par un voyageur
Publié le 26 août 2023 sur Expedia
Good location for dinner at night. If needing public transport bus station is around the corner. Having laundry was a bonus.
par un voyageur
A great place to stay
Publié le 27 juill. 2023 sur HotelsIt was a great place, the only downside was the AC blew directly on the bed and there was a drunk racist woman that had been kicked out of the crises housing down the street outside the entrance.
Only one of those things can be addressed by the rental so...
par un voyageur
Publié le 21 juill. 2023 sur Expedia
It was great!
par un voyageur
Publié le 7 juill. 2023 sur Expedia
We love staying at this facility in Winston Salem. It is a bonus that they are pet friendly too. Our one room bedroom unit was very spacious.
