Note fondée sur 186 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,0 Propreté de la chambre
2,7 Service et personnel
2,2 Confort de la chambre
1,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 août 2024 sur Expedia
Grab to go breakfast not a real breakfast
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Annie,We apologize that the grab-and-go breakfast did not meet your expectations. We strive to provide convenient options for our guests. Your feedback will be shared with our team for future improvements. Thank you for bringing this to our attention.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Room was dirty,view hole in door was missing, noise from upstairs until 4am
Commentaires de Gestion de l’hôtel
6 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guestsWe hope you will come back and see us again soon.Sincerely,General Manager
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Michael,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Mike,We loved having you stay with us at Microtel Inn by Wyndham Winston Salem. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Dina,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jessica, We're sorry to hear that your experience was less than perfect. Please feel free to reach out to us with any feedback so we can address any issues. We hope to welcome you back in the future for an improved stay.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are delighted to hear that you had a fantastic experience during your stay with us. We appreciate your kind words and look forward to welcoming you back in the future.
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Quintus,Thank you for staying with us at Microtel Inn by Wyndham Winston Salem and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
par un voyageur
Publié le 6 sept. 2024 sur Expedia
The hotel was run down, dirty sheets were dirty and has cigarettes burn whole in the bedding and mattress. I felt unsafe. It was just a horrible experience. There were female underwear in the bathroom
And female sanitary products (used) laying on the floor.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Ewan,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Quintus,We are delighted that you decided to stay with us at Microtel Inn by Wyndham Winston Salem during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
