Note fondée sur 944 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 févr. 2020 sur Expedia
ILS N'ONT PAS VOULU CANCELLER MA RÉSERVATION SUITE A UN
ANNULATION DE MON VOAYGE ( CAUSE MALADIE )
Commentaires de Gestion de l’hôtel
25 févr. 2020 par Oswaldo :), Gestion de l’hôtel
We are very sorry but we do have cancellation policies that we have to apply to all of our dear guests. Thank you for your feedback!
par Michèle
Publié le 16 août 2015 sur Hotels
par un voyageur de WEST PALM BEACH
Publié le 27 sept. 2024
Commentaires de Gestion de l’hôtel
30 sept. 2024 par CC, Gestion de l’hôtel
Pollyann,Thank you for your 5 out of 5 review. We appreciate that you took the time to reply to our survey. We hope to see you in the future.Sincerely,Carol
par un voyageur
Sauber und gut
Publié le 12 sept. 2024 sur HotelsSauberes klassisches Motel in guter Ortslage
Commentaires de Gestion de l’hôtel
12 sept. 2024 par CC, Gestion de l’hôtel
Klaus,We want to thank you for taking the time to fill out the survey, and giving us a 10 rating. We are glad that you had a good stay and that we met your expectations. We hope you come and stay with us in the future.Sincerely,Carol C
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par CC, Gestion de l’hôtel
Llya,We want to thank you for taking the time to fill out the survey and giving us a rating of 5 out of 5. We are happy you enjoyed your stay and that we met your expectations. We look forward to you staying with us again.Sincerely,Carol C
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par CC, Gestion de l’hôtel
Sergio,We are so glad you enjoyed your stay and had a pleasant experience. We look forward to you staying with us again.Sincerely,Carol
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par CC, Gestion de l’hôtel
Dwayne,I am sorry to see your time with us was just okay. If you could please give us some more information on that, so we may correct it. Thank you for taking the time to fill out the survey.Sincerely,Carol C
par un voyageur
Publié le 1 sept. 2024 sur Expedia
The staff for check in was amazing, however being woken up at 730am to the housekeeper slamming carts around the hallway was not advertised or expected. In many years of stays I have never seen any hotel with an 11am check out, have housekeepers start at 7am. We are exhausted and intend on getting the remainer of our rest in our vehicle before our large yearly family event. We will not be staying again due to this. The check in staff was the nice part of our stay.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Misty McManus, General Manager, Gestion de l’hôtel
Thank you for your feedback. We’re pleased to hear that our check-in staff made a positive impression. However, we’re sorry to learn about the early disturbance. Our records show that housekeepers began their work at 7:50 a.m., as they had a large number of rooms to clean. We apologize for any inconvenience this caused and will work to improve our scheduling to avoid such issues in the future. If you have any further concerns or need assistance, please let us know.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par CC, Gestion de l’hôtel
Patrick,I am sorry to hear that we weren't quite up to your expectations. Could you elaborate more on what you think we could improve to make your stay better the next time you come to visit?Sincerely,Carol C.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Misty McManus, General Manager, Gestion de l’hôtel
Thank you for your review. We look forward to having you stay again.
