Note fondée sur 900 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,8 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2023 par Czarinna, Gestion de l’hôtel
Alexandre, Thank you for your feedback, we hope to see you again soon!
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 nov. 2024 par Czarinna, Gestion de l’hôtel
Arron, Thank you for your feedback! We hope to see you again soon.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Expedia rated me at a price, and the hotel charged me another $150.00 bucks for the stay. Not pleased. The room was worn down, outdated, and there was nicotine pouches left from whoever stayed prior, stuck to the ceiling. Would not recommend.
Commentaires de Gestion de l’hôtel
10 nov. 2024 par Czarinna, Gestion de l’hôtel
Bradon, I am sorry you did not enjoy your stay with us. We are aware of the situation and promptly moved you to another room. We appreciate your feedback.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Our view was over trash containers so a bit loud in morning earlier than I’d hope. Front desk was amazing!! Super nice and helpful even before we got there. I needed to drop a third night and they were extremely helpful and made it easy!!
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Czarinna , Gestion de l’hôtel
Thank you for your feedback!
par un voyageur
Publié le 25 août 2024 sur Expedia
Check in process was great, we were able to check in early, however when we arrived to our supposed suite we were shocked because it looked nothing like the pictures online. Everything is so dated, there was a gross smell, trash on the floor and on the furniture from I assume previous guests, dog hair everywhere, stains on the couch, a built in ice maker that didn’t work. We decided later to go to the hot tub and found a used band aid full of blood sitting right next to it, then proceeded to the other hot tub and couldn’t even put our feet in because the water temp had to be 108 if not more. Way too hot! Overall a very disappointing anniversary trip for my wife and I. We definitely won’t be back
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Czarinna, Gestion de l’hôtel
Joey, Thank you for taking the time to give us your feedback. I will share this information with our housekeeping and maintenance staff to ensure it does not happen again.
par un voyageur
Recomended
Publié le 20 août 2024 sur HotelsHighly recomended. Clean rooms and facility, friendly staff. Nice bar and restaurant.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Czarinna, Gestion de l’hôtel
Harry, Thank you for your feedback. We are very happy to hear you enjoyed your stay. We hope to see you again soon!
par un voyageur
Publié le 19 août 2024 sur Expedia
Old and dirty. Cancelled reservation as soon as walked into room. Needs complete renovation.
Everything in area is nicer.
Do not waste your money !
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Czarinna, Gestion de l’hôtel
David, Thank you for your feedback. We are very sorry to hear you did not enjoy our property. Please feel free to reach out with more information so we can help you further.
par un voyageur
This hotel needed a complete do-over 15 years ago.
Publié le 18 août 2024 sur HotelsThe bed sheets were dirty, as if they had not even been laundered! We had them changed. Overall, this hotel is in terrible condition. The carpet is worn out everywhere, and in our room it was badly stained and dirty- looking. The upholstery on the one chair in the room was so worn the threads were actually coming loose. The screen on the window was broken. Pillows were old and bumpy.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Czarinna, Gestion de l’hôtel
Kevin, Thank you for taking the time to give us your feedback. I will be sharing this information with our housekeeping and maintenance teams to improve our customer experience.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Czarinna, Gestion de l’hôtel
Nathan, Thank you for taking the time to give us feedback! We are happy you enjoyed you stay and hope to see you again!
