Note fondée sur 172 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 oct. 2024 sur Wotif
Pool was great
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Billy Tsoi, Gestion de l’hôtel
Dear Peter,Thank you for taking your precious time to share your stay experience with us.Guest experience is our utmost concern, and we are glad to hear that you enjoyed your stay. Should travel bring you back to Fleurieu Peninsula, please allow us another chance to welcome you again for a pleasant stay in the future.With warmest regards,Breakfree Team
par un voyageur
Publié le 13 oct. 2024 sur Wotif
Property was very run down
Miscommunication or poor systems between staff made for a disjointed experience
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Billy Tsoi, Gestion de l’hôtel
Dear Christelle,Thank you for taking your precious time to share your stay experience with us.Thank you for taking the time to let us know about your experience while staying with us, and we sincerely apologize for failing to meet your expectations this time. We have shared your feedback with the concerned leadership team to ensure the necessary guidelines and focused trainings are in place and reviewed for future improvement.Whilst I know that your faith in us is low, we do hope that this will not be your final experience with us.Looking forward to welcome you back in the very near future.With warmest regards,Billy TsoiBreakfree Team
par un voyageur
Publié le 12 oct. 2024 sur Hotels
Friendly staff, coffee and food was good. The room was large, clean but the bed not so comfortable.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Billy Tsoi, Gestion de l’hôtel
Dear Robert,Thank you for taking your precious time to share your stay experience with us.Guest experience is our utmost concern, while we are pleased to know you enjoyed most of your stay, we sincerely apologize that your experience was not up to expectations. Should travel bring you back to Fleurieu Peninsula, please allow us another chance to welcome you again and make special arrangement for your bed to ensure a pleasant stay.With warmest regards,Billy TsoiBreakfree Team
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Billy Tsoi, Gestion de l’hôtel
Dear Katrina,Thank you for taking your precious time to share your stay experience with us.Guest experience is our utmost concern, and we are thrilled to learn you enjoyed your stay with us. Should travel bring you back to Fleurieu Peninsula, we hope to welcome you again for a pleasant stay in the future.With warmest regards,Billy TsoiBreakfree Team
par un voyageur
Publié le 4 sept. 2024 sur Expedia
The stay was great , loved the kangaroos at the door , room was perfect. Staff friendly.only dislike were the spa , only get 5 minutes use and have to wait another 25 minutes before using again. Had booked breakfast but missed out as i had to leave , medical emergency .made me sad was looking forward to it, but that was my fault
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Billy Tsoi, Gestion de l’hôtel
Dear Lee-Anne,Thank you for taking the time to let us know about your experience while staying with us, and we are thrilled to learn you are enjoying your stay with us. Regarding the spa, we sincerely apologize that your experience was not up to expectations. Should travel bring you back to Fleurieu Peninsula, we hope to welcome you again for a pleasant stay in the future.With warmest regards,Billy TsoiBreakfree Team
par un voyageur
Publié le 30 juin 2024 sur Expedia
Excellent service, the food from the restaurant was delicious, facilities a little outdated but clean, loved seeing the kangaroos grazing
par un voyageur
Publié le 16 juin 2024 sur Wotif
Commentaires de Gestion de l’hôtel
3 sept. 2024 par kal, Gestion de l’hôtel
Thank you for your feedback. We appreciate your time. We look forward to seeing you again.
par un voyageur
Publié le 10 juin 2024 sur Wotif
Loved staying here. Customer service was great, the receptionists were friendly and the room was spacious with a comfortable bed. Check in and check out were very easy and simple.
par un voyageur
Publié le 4 juin 2024 sur Expedia
Great environment! Can see kangaroos around us in the early morning. Great services! Staff very nice. They will send us check in information after working hours. Actually the site manager still there, who can help us. And he can speak Chinese as well. Thanks! Strongly recommend
par un voyageur
Publié le 1 juin 2024 sur Wotif
We loved our stay at the property but were a little concerned there wasnt many other guests there
