Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Mrs R
Publié le 26 juill. 2024 sur HomeAwayWe enjoy our stay. Just needed to upgrade pots and pans in the kitchen otherwise everything else was very good.
par un voyageur
Only three bedrooms
Publié le 9 mai 2024 sur HomeAwayThis property has only three bedrooms.
The fourth “bedroom” is the landing of the first floor with an extended sofa bed. It is an open space with no doors for privacy.
Commentaires de Gestion de l’hôtel
10 mai 2024 par VrboOwner, Gestion de l’hôtel
Hi Jobi
Thank you for your feedback regarding your recent stay at Darling of Marina: A Hilltop and Seaview Getaway at Wirrina Cove. We sincerely apologize for any inconvenience caused by the bedding configuration during your stay.
We have taken your feedback seriously and are pleased to inform you that we have reevaluated the fourth "bedroom." Instead of considering it another bedroom, we now recognize it as a common space or loft room, which offers a more open layout without doors for privacy.
This adjustment ensures a better understanding of the property layout for future guests and aligns with our commitment to transparency and guest satisfaction.
We appreciate your valuable feedback as it helps us continually improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.
par un voyageur
Incredible views
Publié le 3 mars 2024 sur HomeAwayHad an incredible stay at this property! Views were stunning and the house had everything you could need. Games room was a lot of fun and pizza tasted amazing from the wood fire oven. Would definitely stay again!
par un voyageur
Oct 23
Publié le 11 oct. 2023 sur HomeAwayA beautiful property with a great veiw to match and It is conveniently located across the street from the golf course. However there was a sense of big brother watching with several cameras set up around the property including one inside the rumpus room which made it hard to fully relax.
Commentaires de Gestion de l’hôtel
12 oct. 2023 par VrboOwner, Gestion de l’hôtel
Hi John! Thanks for sharing your thoughts on our property. We're thrilled to hear you enjoyed the beautiful view and our convenient location. We understand your concern about the cameras, and we want to ensure your comfort. We use them for security, but we'll review their placement to strike a balance between safety and privacy. Rest assured, there's no camera inside the house. Your feedback is valuable, and we'd love the opportunity to host you again soon. Please reach out for any questions or concerns.
par un voyageur
Stunning views but overall a disappointing stay
Publié le 2 mai 2023 sur HomeAwayThe location of the property at Wirrina Cove was unique with 180 degree views of the coastline, marina and rolling hills complete with kangaroos and echidnas. We really appreciated being able to find a house that would accommodate 14 members of our extended family and also our dog. Unfortunately several small things let down our overall experience and made our stay less relaxing than it should have been. There were not enough towels or fitted sheets provided for 14 guests. There were not enough wine glasses despite previous guest comments. Basic supplies were meagre - one toilet roll in each bathroom, no bin liners, insufficient dishwasher tablets. We were not advised that we needed to bring our own wood for the pizza oven. The downstairs games room did not have a door seal and was over-run with millipedes. The dishwasher was not working on arrival (this was resolved with a new dishwasher installed on second day of our stay). However not enough tablets meant we were still washing up on last day. I needed to chase up the refund of the bond and several times contact Unwind to see if a pair of earrings left behind could be returned to us. (That was a no so some-one has pocketed a nice new pair of expensive earrings.) I would not book with Unwind Holidays again.
Commentaires de Gestion de l’hôtel
3 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Samantha,
Thanks for taking the time to write a review of your stay at Wirrina Cove. I'm sorry to hear that your stay wasn't as relaxing as you had hoped.
I understand that you were disappointed with the lack of basic supplies, such as toilet paper, bin liners, and dishwasher tablets. That's definitely not the experience we want our guests to have. I've spoken to the property host assigned, and they've assured me that they'll be taking steps to ensure that these supplies are always available in the future.
It sounds like there were some issues that should have been addressed before your arrival such as wood for the pizza oven is BYO and not supplied.
Furthermore, the security bond was returned within the designated timeframe. However, it is important to note that the exact date of the refund depends on the recipient's bank.
We also highly recommend checking valuables before leaving the holiday home and ensuring that nothing was left behind. It is reassuring to note that we have not received any reports of earrings found during the cleaning process, and we can guarantee that no one pocketed the earrings.
We understand your decision not to book with Unwind Holidays again based on your experience, and we are sorry that we were not able to meet your expectations. Despite what happened, we still hope to have you back in the future. Safe travels!
par un voyageur
Fishing in February
Publié le 6 mars 2023 sur HomeAwayDelivers as described.
par un voyageur
Weekend stay
Publié le 2 févr. 2023 sur HomeAwayAmazing house and location. Games room fantastic
Would be nice to have more housey things - eg adequate linen, dishwashing liquid, hand towels etc
Commentaires de Gestion de l’hôtel
22 juin 2023 par VrboOwner, Gestion de l’hôtel
Yay! 4-stars review is not bad at all, Peter! Thank you very much for leaving feedback so lovely to read. But we are hopeful to receive a 5-star next time. Please let us know in your next visit if something is not right so we can reach that shining perfect stars. See yah!
par un voyageur
Stunning views, great for families
Publié le 30 janv. 2023 sur HomeAwayThis was a lovely stay. Kids loved the games room and we loved the view.
Commentaires de Gestion de l’hôtel
22 juin 2023 par VrboOwner, Gestion de l’hôtel
And we love to see you again soon, Kim! Hope your next stay is just around the corner.
par un voyageur
Darling of the Marina Review
Publié le 25 janv. 2023 sur HomeAwayAmazing place, great location, suited us well for a weekend getaway.
par un voyageur
Fishing trip
Publié le 8 déc. 2022 sur HomeAwayWe stayed 2 nights while doing fishing charter in the cape. The place was amazing, views and serenity are unparalleled. The amenities were all fine, and the managers were a delight to deal with. Will be back next year for sure
