Note fondée sur 902 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Carol Stream
Publié le 2 déc. 2024
Great value for the money. Newly re-carpeted and very nice lobby set up. Morning breakfast was good and it really worked well for a quick overnight.
Commentaires de Gestion de l’hôtel
3 déc. 2024 par AngelW, Gestion de l’hôtel
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.
par un voyageur
Publié le 25 nov. 2024
It is quite here. I feel safe here and that is very important. Staff was awesome!! Friendly, kind yet professional. We will stay here again!
Commentaires de Gestion de l’hôtel
25 nov. 2024 par AngelW, Gestion de l’hôtel
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
The lady at the reception desk was wonderful.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par AngelW, Gestion de l’hôtel
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.
par un voyageur
Publié le 10 oct. 2024 sur Expedia
great front desk staff. breakfast ok. Scrambled eggs and sausages every day. could have changed the meat to bacon or ham. Good variety of cereal. Carpeting in the hallways old somewhat musty. Room was clean. Good to have both a refrigerator and microwave.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par AngelW, Gestion de l’hôtel
Thank you for your comments! We are glad you had a good stay, and will also take your concerns into consideration for future stays. We are currently working on replacing carpeting throughout the hotel. We hope you will come back and let us know what you think. Hope to see you again soon.
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 oct. 2024 par AngelW, Gestion de l’hôtel
We are glad you had a good stay and hope to see you again soon.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Staff were very friendly and helpful
Commentaires de Gestion de l’hôtel
8 oct. 2024 par AngelW, Gestion de l’hôtel
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
This place was horrible!!! My wife and i just got married and for our honeymoon we decided to spend some time in the dells. We booked this hotel thinking itd be a good experience but boy were we wrong. We got there and the clerk had the most unfriendly and unwelcoming attitude. After that we went to our room only to find out that the tv and microwave both dont work as the 6 plug adapter in the outlet that was used for them had only 3 out of the 6 plugs working. One night we decided to go to the indoor pool/hotub/sauna and neither the hotub or sauna worked at all. The hotub was maybe lukewarm at best even after waiting 20min. The sauna was a joke as i didnt even work with every setting turned to the max and waiting 20min. The last 2 nights we were there there was constant construction happening in the rooms right below us which started promptly at 8am. We are so disappointed with this hotel and will be highly recommending to others not to go here
Commentaires de Gestion de l’hôtel
4 oct. 2024 par AngelW, Gestion de l’hôtel
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know that we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par AngelW, Gestion de l’hôtel
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par AngelW, Gestion de l’hôtel
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Great breakfast. Room was quiet and comfy. Pool was good, but that area needs more lights. Hot tub wasnt hot. Sauna didnt work at all. Staff at check in was very friendly.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par AngelW, Gestion de l’hôtel
Thank you for your comments! We are glad you had a good stay, and will also take your concerns into consideration for future stays. Hope to see you again soon.
