Note fondée sur 87 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Amazing
Publié le 18 août 2024 sur HotelsAmazing service. Great cabins. Will go again next year!
Commentaires de Gestion de l’hôtel
19 août 2024 par luis, Gestion de l’hôtel
Thank you for sharing your 10/10 review, Mike! We are thrilled to learn you enjoyed your vacation at our CHRISTMAS MOUNTAIN resort. We would be honored to have you stay with us again!
par un voyageur
Publié le 14 août 2024 sur Expedia
I love it here. So relaxing and so much to do
Commentaires de Gestion de l’hôtel
15 août 2024 par luis, Gestion de l’hôtel
Thank you for sharing your 5-star review, Daniel! We are thrilled to learn you enjoyed your vacation at our Christmas Mountain resort. We would be honored to have you stay with us again!
par un voyageur
Publié le 14 août 2024 sur Expedia
Is not clean no shampoo
Commentaires de Gestion de l’hôtel
15 août 2024 par luis, Gestion de l’hôtel
Hello, Maria Thank you for your feedback. We apologize for the cleanliness issues and the lack of shampoo during your stay. Your comments have been shared with our housekeeping team to ensure these issues are addressed promptly.We appreciate your input and hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 juill. 2024 par luis, Gestion de l’hôtel
Thank you for sharing your 5-star review, Odessia! We are thrilled to learn you enjoyed your vacation at our Christmas Mountain resort. We would be honored to have you stay with us again!
par un voyageur
Family Vacation!
Publié le 20 juin 2024 sur HotelsWe had the best time ! Will come again! Worth the price ! Beautiful senery . Love the cottage we stayed in 💕
Commentaires de Gestion de l’hôtel
21 juin 2024 par luis, Gestion de l’hôtel
Thank you for sharing your 10/10 review, Janice! We are thrilled to learn you enjoyed your vacation at our Christmas Mountain resort. We would be honored to have you stay with us again!
par un voyageur de Madison
Publié le 11 sept. 2023 sur Expedia
It was perfect! I’d most definitely recommend the property to anyone looking for a nice time!
Commentaires de Gestion de l’hôtel
13 sept. 2023 par luis, Gestion de l’hôtel
Thank you for sharing your 5-star review, Jeffry! We are thrilled to learn you enjoyed your vacation at our Christmas Mountain resort. We would be honored to have you stay with us again!
par un voyageur
High pressure to have loose sheets
Publié le 19 avr. 2023 sur HotelsWe booked a 2 bedroom cabin which was plenty spacious. We were first turned off by the pressure sales pitch to get a present if we listened to the time-share availability. We kept saying we were not available until my husband insisted we had to leave for dinner reservations. When we got to the cabin which again was nice, we learned that the sheets were just flat sheets tucked around the base of the bed. Within 15 minutes of trying to go to sleep, the sheets were all tangled around us. My husband just slept on the mattress which is gross since how many other people had to do the same. The bed was comfortable at least.
Commentaires de Gestion de l’hôtel
25 avr. 2023 par luis, Gestion de l’hôtel
We appreciate you sharing your feedback, Jane! We are glad to hear you enjoyed your vacation at our Christmas Mountain resort. Your review regarding your stay is useful to help us become a better property. We would be glad to have you stay with us again.
par un voyageur
Publié le 12 avr. 2023
Commentaires de Gestion de l’hôtel
3 mai 2023 par luis, Gestion de l’hôtel
Thank you for taking the time to share your review, Rosalie. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.
par un voyageur
Publié le 26 févr. 2023 sur Expedia
Well staffed, cabin was clean and well equipped
Commentaires de Gestion de l’hôtel
28 févr. 2023 par luis, Gestion de l’hôtel
Thank you for sharing your 5-star review, Kevin! We are thrilled to learn you enjoyed your vacation at our Christmas mountain resort. We would be honored to have you stay with us again!
par un voyageur
Publié le 19 sept. 2022 sur Expedia
We stayed in the cottages and they were absolutely disgusting. Our cottage smelled like mildew and mold. There was hair on the nightstands and in the corners of each room. The pictures made it seem so spacious and great and it was far from that. I was VERY uncomfortable and my family ended up leaving early.
Commentaires de Gestion de l’hôtel
19 sept. 2022 par luis, Gestion de l’hôtel
Thank you for taking the time to share your review, Carissa. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.
