Note fondée sur 1 743 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,4 Service et personnel
2,9 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 oct. 2024
Very helpful staff.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Perizat, Gestion de l’hôtel
Hello,Thank you for your wonderful review and for rating us! We’re thrilled to hear that you found our staff to be very helpful during your stay.We look forward to welcoming you back soon for another great experience!Warm regards,Mt. Olympus Management Team
par un voyageur
Publié le 24 août 2024 sur Expedia
Hotel Rome is close and very convenient. We like the option of both amusement and waterpark in one location.
Commentaires de Gestion de l’hôtel
24 août 2024 par Mohammad, Gestion de l’hôtel
Hello Dayna,Dear Guest,Thank you for sharing your thoughts and for rating us 4/5! We're delighted to hear that you found Hotel Rome close and convenient, and that you enjoyed the option of both the amusement and water park in one location.We’re always looking to improve, and your feedback helps us make each stay even better. We look forward to welcoming you back for another fun-filled experience soon!Warm regards,Mt. Olympus Management Team
par un voyageur
Family getaway nothing fancy
Publié le 23 août 2024 sur HotelsThe resort was about quantity of people they could get in and out. The room was in need of updates and it was too far from the theme park or any amenities. The balcony had no furnishings and was full of spiderwebs and spiders. Overall if you just cared about the Waterpark and rides it was fine.
Commentaires de Gestion de l’hôtel
23 août 2024 par Ahmed Mahmoud, Gestion de l’hôtel
Hello Stephany Barber,Thank you for sharing your feedback about your stay at Mt. Olympus. We appreciate you taking the time to provide us with your honest opinion.While we're glad you enjoyed the water park and rides, we understand that the overall experience was impacted by the factors you mentioned.Thank you again for your feedback. We hope to have the opportunity to provide you with a better experience in the future.Warm Regards,Mt. Olympus Management Team
par un voyageur
Publié le 23 août 2024 sur Expedia
Nice and clean and the tile floors is a plus for me.
Commentaires de Gestion de l’hôtel
24 août 2024 par Mohammad, Gestion de l’hôtel
Hello Dumanec,Thank you for your fantastic 5/5 rating! We're thrilled to hear that you enjoyed your stay, and we're glad the tile floors were a plus for you. Your satisfaction is our priority, and we’re so happy we could meet your expectations.We look forward to welcoming you back to Mt. Olympus for another great experience!Warm regards,Mt. Olympus Management Team
par un voyageur
Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Mohammad, Gestion de l’hôtel
Hello Erica,Thank you for taking the time to share your experience and for giving us a 4/5 rating! We’re glad to hear that you had a positive stay with us.We strive to make every visit as enjoyable as possible, and we appreciate your feedback. We look forward to welcoming you back for an even better experience next time!Warm regards,Mt. Olympus Management Team
par un voyageur
Customer Service Nightmare
Publié le 22 août 2024 sur HotelsMy family stayed at the resort on 8/10/24 to 8/12/24. We called room service at on 811/24 @ 9am in the morning for extra towels and tissue for the bathroom, they never brought either of them. When got back to the room that night we had to go to the main office to complain and get the towels and tissue. We had 3 rooms and the morning of our departure we discovered bed bugs in one of our rooms. My nephew and my friend son was bitten all over their bodies. We were told that we would be refunded our total stay, our room and cabana rental would be refunded to my account. I called the hotel quit a few time and no one will call me back. I was refunded to room rental but not the cabana fee. We will never return to this hotel ever again. The staff's attitude is very bad and they all seem angry and tired of the people asking questions or needing assistance.
Commentaires de Gestion de l’hôtel
23 août 2024 par Ahmed Mahmoud, Gestion de l’hôtel
Hello Chaunte D. Pender,We sincerely apologize for the experience you had during your stay at Mt. Olympus Resort. Your feedback is essential to us as we strive to improve our guests’ experience.To make amends for the shortcomings of your stay, please feel free to reach out to us for more details.Your feedback is crucial to our improvement. We hope you will consider giving us another opportunity to provide you with a much better experience in the future.Warm Regards,Mt. Olympus Management Team
par un voyageur
Publié le 22 août 2024 sur Expedia
Everything
Commentaires de Gestion de l’hôtel
22 août 2024 par Ahmed Mahmoud, Gestion de l’hôtel
Hello Kurt Eltvedt,Thank you for the rating! We're thrilled to hear that you had a fantastic experience at Mt. Olympus. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive feedback.We hope to welcome you back soon!Warm Regards,Mt. Olympus Management Team
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Ahmed Mahmoud, Gestion de l’hôtel
Hello Jocelyn Tallada,Thank you for the rating! We're thrilled to hear that you had a fantastic experience at Mt. Olympus. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive feedback.We hope to welcome you back soon!Warm Regards,Mt. Olympus Management Team
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Donique, Gestion de l’hôtel
Hello Esthefani,Thank you so much for the amazing 5-star rating! We’re absolutely thrilled to know that you had a stellar experience with us. Your support means the world to our team. If you have any additional thoughts or suggestions, we’d love to hear them. We’re always here to ensure your next visit is just as fantastic. Looking forward to seeing you again soon!Warm Regards,Mt. Olympus Resort
par un voyageur de winnipeg
Publié le 21 août 2024 sur Expedia
The hotel is just a place to sleep and does not count towards any standard hotel
No useful aminities or internet
Commentaires de Gestion de l’hôtel
21 août 2024 par Mohammad, Gestion de l’hôtel
Hello John,Thank you for your feedback and for the 5/5 rating!We appreciate your comments and understand that while our hotel serves as a convenient place to rest, it may not have the extensive amenities some guests expect. We aim to provide a comfortable stay and are continuously working to improve our facilities.If you have any specific suggestions or concerns, please let us know. We value your input as we strive to enhance our guests' experiences.Thank you again for staying with us. We hope to welcome you back in the future.Warm regards,Mt. Olympus Management Team
