Note fondée sur 756 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 déc. 2024
Pool area needs updating, room was nice and clean, close to shopping, dining and activities. Currently under major construction and renovations. No restaurant on premises.
Commentaires de Gestion de l’hôtel
30 déc. 2024 par Wintergreen Management Team, Gestion de l’hôtel
Thank you for your feedback, Pamela. We are very excited about the renovations and hope you'll come visit us again when they are complete. Happy New Year!
par un voyageur
One night stay
Publié le 15 oct. 2024 sur HotelsThis is my third time here and I love it. Room was cleaned, nice and very comfortable. The staffs are great super friendly and very nice. I will be coming back!
Commentaires de Gestion de l’hôtel
25 oct. 2024 par La Quinta Management Team, Gestion de l’hôtel
Hi Thaun! Thank you for providing feed back on your recent stay. Be sure to check our website for updates to come as we work on the remodeling of the hotel! We hope to see you again soon!
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 oct. 2024 par The Wintergreen Management Team, Gestion de l’hôtel
Hi Jaime! Thank you for choosing The Wintergreen Hotel and Conference Center. We appreciate you taking the time to leave feedback on your stay and hope to see you again soon!
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 oct. 2024 par The Wintergreen Management Team, Gestion de l’hôtel
Hi Roberta! Thank you for taking the time to leave feedback on your recent visit. Be sure to keep an eye on our website as we have started our renovations to bring our guest a whole new experience! We hope to see you again soon!
par un voyageur de Bettendorf
Publié le 14 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 oct. 2024 par The Wintergreen Management Team, Gestion de l’hôtel
Hi Eric! Thank you for choosing The Wintergreen Hotel and Conference Center! We hope to see you again soon!
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Extremely small bathroom. Hard to get in and close the door. Phone didn’t work so we couldn’t call the front desk. Ice maker out of order. Had to call front desk on our cell to find where we could get ice.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par The Wintergreen Management Team, Gestion de l’hôtel
Hi Beverly! Thank you for choosing The Wintergreen Hotel and Conference Center. We always appreciate feedback from our guest as it allows us to find ways to better serve our guest. Please be sure to check our websites for updates on our Remodeling Project that we have recently started which does include remodeling of our room layouts! We hope to see you again on your next visit to Wisconsin Dells!
par un voyageur
Publié le 14 oct. 2024 sur Expedia
The indoor hot tub was nice.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par The Wintergreen Management Team, Gestion de l’hôtel
Hi Kenyetta! Thank you for taking the time to leave feedback on your recent stay! We hope to see you again soon!
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Great place to stay with little kids. Stayed entertained for hours in the pool.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par The Wintergreen Management Team, Gestion de l’hôtel
Hi Ashley! We are so happy to hear your family enjoyed their visit. We hope to see you again!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 oct. 2024 par The Wintergreen Management Team, Gestion de l’hôtel
Hi Patricia! Thank you for your feedback on your recent visit. We hope to see you again soon!
par un voyageur
Wintergreen Hotel Not Quite What It Used To Be
Publié le 1 oct. 2024 sur HotelsI was very much disappointed. During my previous stays the hotel was run by Choice Hotels. This is no longer the case and seems to be a private company now. Attention to details were not there like they used to be.
1) Had a one cup coffee pot in the room. Was supplied with a four cup packet of coffee. I asked at the front desk if I could get one cup packets. All they had were the four cup packets and was told to run them through the brewing process several times. I tried that but after the first brew the grounds were soaked and water would not run through them. Instead the hot steaming water shot out of the brewer all over the place including on me. Very unsafe.
2) The only functional ice machine that could be found was on the first floor down the hall from the lobby. The one near my room was marked "out of order". It was ridiculous to have to take a five minute walk carrying a very small ice bucket. It wasn't worth the walk.
3) One of the things that I always enjoyed when staying here in the past was the breakfast buffet. It was so good that locals would also come in to enjoy the buffet. This trip, no buffet and not many customers.
These things alone show me how much less this hotel caters to it's customers and I know the next time I stay in the Dells area I will be staying somewhere else.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par The Wintergreen Management Team, Gestion de l’hôtel
Hi Robert! Thank you for choosing The Wintergreen Hotel and Conference Center. We appreciate your feedback on your recent stay. We are indeed under new ownership and have just started a complete hotel renovation. We are excited to bring our guest a new Wisconsin Dells experience and hope that you will give our brand new property a try in 2025!
