Note fondée sur 251 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,0 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 mai 2024 sur Expedia
par un voyageur
Misleading
Publié le 11 déc. 2023 sur HotelsYour description online was terrible didn't even look like the same room because it wasn't it really sucked and you had a set of spot thank you very much
Commentaires de Gestion de l’hôtel
11 déc. 2023 par Front Desk Manager, Gestion de l’hôtel
Hello Your stay was is August and we are just hearing of this in December. You were in the unit that you requested. There is nothing in the notes stating that you were unhappy with your stay.
par un voyageur
Publié le 30 sept. 2023 sur Expedia
Make sure to read check in information. You need to check in on the other side of town. The people are very friendly but it is a bit of a drive. Our room smelled like a smoking room that hadn't been aired out all of the way. A bit on the dingy side. You DO NOT get water park passes, which was okay with us. The price is nice, but not sure the saving was worth it. The hot tub was awesome.
par un voyageur
Publié le 5 sept. 2023 sur Expedia
Hot tube didn’t work. Brocken faucet. No communication with maintenance, no maintenance available. Other than that great!
par un voyageur
Publié le 4 sept. 2023 sur Expedia
Nice apartment in beautiful place, but unit need some repair. Missing cook pot, freezer was leaking, hear drier was out of work.
par un voyageur
Publié le 4 sept. 2023 sur Hotels
The room was pleasant, the only thing it had a weird smell when we entered the room. One of the lights in the bathroom(the master one) kept popping up when you were trying to use the bathroom, you had to hold it for a couple seconds to keep the light on. Other than that, our family had a wonderful time. Thank you!
par un voyageur
Publié le 4 sept. 2023 sur Expedia
par un voyageur
Publié le 28 août 2023 sur Expedia
par un voyageur
Publié le 15 août 2023 sur Expedia
par un voyageur
Publié le 13 août 2023 sur Expedia
Didn’t know you had to check in at another location that wasn’t on the property and when we arrived the room was disgusting. The tubs were dirty, the kitchen sink had fresh food in it and the refrigerator had old dried food stains and the beds had bodily fluids left from the previous guests. We washed all of our bedding ourselves and bleached down each bathroom and the kitchen. When customer service was contacted there was no apology or anything. This was a very expensive 8 day vacation and you would expect the room to be cleaned properly. All the housekeeper did was lie and say that it was cleaned and inspected. Very disappointed!