Note fondée sur 247 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de APPLETON
Publié le 23 nov. 2024
Unfortunately this is the most up to date hotel in the area. The ac/heater couldnt get the room cool enough for me to sleep at night. The person above me must have weighed 400lbs because when they walked it sounded like they were coming through the floor. I could hear the person in the next room snoring. I just never got a good nights sleep. There is no workout room so i walked the halls. Staff was good and helpful
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Jonathan/GM, Gestion de l’hôtel
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a positive experience during your stay. It truly means a lot to us to know that our efforts to provide exceptional service and a comfortable atmosphere are appreciated.We hope to welcome you back soon for another fantastic stay. If there’s anything specific you’d like to see or do next time, please don’t hesitate to reach out!Safe travels and see you again soon!
par un voyageur
Publié le 9 sept. 2024 sur Expedia
N/A
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Jonathan/GM, Gestion de l’hôtel
Thank you so much for your fantastic five-star review! We are thrilled to hear that you enjoyed your stay with us. While we would love to know more about what made your experience exceptional, we're just grateful you took the time to share your positive feedback.If you have any specific highlights or suggestions, we would love to hear them. Your insights help us continue to provide the best possible experience for our guests. We hope to welcome you back soon for another memorable stay!Warm regards,
par un voyageur
Publié le 6 sept. 2024 sur Expedia
It was a nice place comfortable beds & hot breakfast was good
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Jonathan/GM, Gestion de l’hôtel
Thank you so much for taking the time to share your feedback with us! We’re delighted to hear that you found our place nice and enjoyed the comfort of the bed along with our hot breakfast. Your positive comments mean a lot to our team, and it’s always great to know that our efforts to provide a comfortable stay are appreciated.We strive to make every guest’s experience a five-star one, so if there’s anything specific that didn’t meet your expectations, please feel free to share. We always welcome constructive feedback as it helps us improve.We hope to have the pleasure of welcoming you back in the future!
par un voyageur
Publié le 27 août 2024 sur Hotels
It was very load every night we stayed there and did not get that much sleep
Commentaires de Gestion de l’hôtel
27 août 2024 par Jonathan/GM, Gestion de l’hôtel
Thank you for sharing your experience with us. We appreciate your feedback and are truly sorry to hear that noise impacted your sleep during your stay. We understand how crucial a quiet environment is for our guests, and we apologize for any discomfort this may have caused.Please know that your comments are important to us, and we will investigate the noise issues to ensure a more peaceful experience for future guests. If you choose to stay with us again, we would be happy to assist you in selecting a room that may be quieter.Thank you for your understanding, and we hope to have the opportunity to provide you with a more restful stay in the future.
par un voyageur
Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Jonathan/GM, Gestion de l’hôtel
Thank you so much for your wonderful review and for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay and that we met your expectations with a 5/5 rating. Your kind words about our [mention any specific services or amenities they praised, e.g., helpful staff, comfortable rooms, delicious breakfast, etc.] truly mean a lot to us. We strive to create memorable experiences for all our guests, and it’s rewarding to know that we succeeded in doing so during your visit.We hope to welcome you back soon for another exceptional stay. If there’s anything we can do to make your next visit even better, please don't hesitate to let us know!
par un voyageur
Publié le 8 août 2024 sur Expedia
It was a nice day for the most part, but the television service was lacking
Commentaires de Gestion de l’hôtel
8 août 2024 par Jonathan/GM, Gestion de l’hôtel
Thank you for taking the time to share your experience with us! We're delighted to hear that you had a nice day overall during your stay. We truly appreciate your feedback regarding the television service. We strive to provide a comfortable and enjoyable environment for all our guests, and we apologize for any inconvenience you experienced in that regard. Your comments will help us address this issue and improve our services moving forward.We hope to welcome you back in the future for an even better experience. If you have any additional suggestions or needs for your next stay, please don’t hesitate to let us know.
par un voyageur
Family Visit
Publié le 1 août 2024 sur HotelsThe hotel clean, comfortable, and friendly. This was one of the best stays I’ve had in a long time. It was my first time in the Sleep Inn.
Commentaires de Gestion de l’hôtel
1 août 2024 par Jonathan/GM, Gestion de l’hôtel
Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at Sleep Inn and that you rated us a perfect 10/10. It’s always our goal to provide a clean, comfortable, and welcoming environment for our guests, and it’s fantastic to know that we succeeded during your visit.We appreciate you choosing us for your first experience with Sleep Inn, and we hope it will be the first of many more enjoyable stays. Should your travels bring you back our way, we would love the opportunity to welcome you again!Thank you once again for your kind words.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Terribly noisy above me. Sounded like a herd of cattle all the while I was there
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Jonathan/GM, Gestion de l’hôtel
DeleteDear [Guest's Name],Thank you for taking the time to share your feedback regarding your recent stay. I sincerely apologize for the noise disturbances you experienced during your visit. We strive to provide a comfortable and pleasant environment for all our guests, and I regret that we fell short in this instance.Please know that your concerns are important to us, and we will address the noise issues with our team to ensure we find a resolution. We appreciate your understanding and patience.If you decide to give us another chance in the future, please reach out to me directly so I can ensure your stay is as quiet and restful as possible.Thank you again for your input, and I hope to welcome you back soon.
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Jonathan/GM, Gestion de l’hôtel
Thank you so much for taking the time to leave a guest review about your recent stay with us! We're thrilled to hear that you gave us an 8/10 rating - we're grateful for your feedback and happy to know that you enjoyed your time with us.We apologize if there was anything that fell short of your expectations, and would like to thank you for bringing it to our attention. We're always striving to improve and provide the best possible experience for our guests, so your feedback is invaluable to us.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back again soon. If there's anything else we can do to make your stay even better, please don't hesitate to let us know.