Note fondée sur 241 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 août 2024 sur Expedia
It was a nice day for the most part, but the television service was lacking
Commentaires de Gestion de l’hôtel
8 août 2024 par Jonathan/GM, Gestion de l’hôtel
Thank you for taking the time to share your experience with us! We're delighted to hear that you had a nice day overall during your stay. We truly appreciate your feedback regarding the television service. We strive to provide a comfortable and enjoyable environment for all our guests, and we apologize for any inconvenience you experienced in that regard. Your comments will help us address this issue and improve our services moving forward.We hope to welcome you back in the future for an even better experience. If you have any additional suggestions or needs for your next stay, please don’t hesitate to let us know.
par un voyageur
Family Visit
Publié le 1 août 2024 sur HotelsThe hotel clean, comfortable, and friendly. This was one of the best stays I’ve had in a long time. It was my first time in the Sleep Inn.
Commentaires de Gestion de l’hôtel
1 août 2024 par Jonathan/GM, Gestion de l’hôtel
Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at Sleep Inn and that you rated us a perfect 10/10. It’s always our goal to provide a clean, comfortable, and welcoming environment for our guests, and it’s fantastic to know that we succeeded during your visit.We appreciate you choosing us for your first experience with Sleep Inn, and we hope it will be the first of many more enjoyable stays. Should your travels bring you back our way, we would love the opportunity to welcome you again!Thank you once again for your kind words.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Terribly noisy above me. Sounded like a herd of cattle all the while I was there
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Jonathan/GM, Gestion de l’hôtel
DeleteDear [Guest's Name],Thank you for taking the time to share your feedback regarding your recent stay. I sincerely apologize for the noise disturbances you experienced during your visit. We strive to provide a comfortable and pleasant environment for all our guests, and I regret that we fell short in this instance.Please know that your concerns are important to us, and we will address the noise issues with our team to ensure we find a resolution. We appreciate your understanding and patience.If you decide to give us another chance in the future, please reach out to me directly so I can ensure your stay is as quiet and restful as possible.Thank you again for your input, and I hope to welcome you back soon.
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Jonathan/GM, Gestion de l’hôtel
Thank you so much for taking the time to leave a guest review about your recent stay with us! We're thrilled to hear that you gave us an 8/10 rating - we're grateful for your feedback and happy to know that you enjoyed your time with us.We apologize if there was anything that fell short of your expectations, and would like to thank you for bringing it to our attention. We're always striving to improve and provide the best possible experience for our guests, so your feedback is invaluable to us.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back again soon. If there's anything else we can do to make your stay even better, please don't hesitate to let us know.
par un voyageur
Grandson Time!
Publié le 23 juill. 2024 sur HotelsVery happy with our stay. Everything was super clean and worked great! We would definitely stay here again!
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Jonathan/GM, Gestion de l’hôtel
Wow, thank you so much for taking the time to share your wonderful review! We're thrilled to hear that you had an amazing stay with us and that everything met your expectations. We take pride in maintaining a clean and well-maintained property, and it's great to know that our efforts paid off for you. We're also glad to hear that everything worked as it should and that you felt comfortable and at home during your stay. We would be delighted to welcome you back again in the future - thank you for choosing to stay with us!
par un voyageur
Publié le 17 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Jonathan/GM, Gestion de l’hôtel
Thank you so much for taking the time to share your thoughts about your recent stay at our hotel. We're thrilled to hear that you gave us an 8 out of 10 rating and appreciate the feedback you've provided.We're glad to hear that you enjoyed your stay with us and that our staff were able to provide you with a welcoming and comfortable experience. We take pride in our cleanliness, amenities, and service, and it's great to know that we were able to meet your expectations in these areas.However, we're sorry to hear that there were a few things that kept us from receiving a perfect score. We take all feedback seriously and will use it to identify areas for improvement. If you could provide a bit more detail about what didn't quite meet your expectations, we'd greatly appreciate it. This will help us to make positive changes for future guests.Thank you again for choosing to stay with us and for sharing your thoughts. We hope you'll give us another chance to exceed your expectations in the future. If you have any further feedback or questions, please don't hesitate to reach out.
par un voyageur de Burton
Publié le 15 juill. 2024 sur Expedia
The hotel was in an area of construction, so it did make it confusing on how to enter the property, but not difficult. The staff was extremely friendly, and our room was clean. The hotel smelled fresh and clean and even in the area to eat was clean. The only cons for the stay was there was no hot tub, and there was only one small drawer for our clothes, in the room. Since we were staying 2 nights for a golf trip, we would've liked to have some dresser(s) to use, but other than that, it was a great stay.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Jonathan/GM, Gestion de l’hôtel
Thank you for taking the time to share your review of your recent stay with us. We're thrilled to hear that you enjoyed your overall experience at our hotel, despite the initial confusion caused by the nearby construction.We're particularly pleased to know that our staff were friendly and helpful, and that you found your room to be clean and fresh. We take great pride in maintaining high standards of cleanliness throughout the hotel, so it's wonderful to hear that you noticed this.We're also sorry to hear that you were disappointed about the lack of a hot tub and limited storage space in your room. We understand how important these amenities can be, especially for a golfing trip like yours. Thank you again for your review and for choosing to stay with us. We hope to welcome you back again soon and provide an even better experience.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Jonathan/GM, Gestion de l’hôtel
Thank you for taking the time to rate your recent stay with us! We appreciate your feedback and are glad to see that you enjoyed your time at our hotel.
par un voyageur
Publié le 28 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Jonathan/GM, Gestion de l’hôtel
Thank you for taking the time to share your review of your stay with us. We're thrilled to hear that you enjoyed your time at our hotel and gave us an 8/10 rating! We're sorry to hear that we didn't quite meet your expectations in a few areas, but we're glad that overall you had a positive experience.We'll take your feedback on board and work on improving our services to ensure that every guest has an exceptional stay with us. If there's anything specific we can do to improve, please don't hesitate to let us know.Thanks again for choosing to stay with us, and we hope to welcome you back soon!
par un voyageur
Publié le 25 juin 2024 sur Expedia
GREAT staff, free breakfast is the cleanest and upkept i've seen!
Commentaires de Gestion de l’hôtel
26 juin 2024 par Jonathan/GM, Gestion de l’hôtel
We are thrilled to hear that you had an exceptional stay with us at our hotel! We're grateful for your 5/5 rating and for taking the time to share your wonderful experience with us.We're especially pleased to hear that our staff impressed you with their great service. We take pride in providing friendly and attentive service, and it's wonderful to know that we were able to exceed your expectations.Additionally, we're delighted to hear that you enjoyed our free breakfast buffet. We work hard to ensure that it's not only delicious but also clean and well-maintained, and it sounds like we succeeded in impressing you! Our housekeeping team takes great care to keep the breakfast area spotless, and it's great to know that you noticed.Thank you again for choosing to stay with us and for your kind words. We're looking forward to welcoming you back soon!
