Note fondée sur 30 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Wedding Event
Publié le 10 nov. 2024 sur HomeAwayAdvertised as 4 x Queen beds which as not the case, 1 bed was a double.
Backing plate for front door lock extremely loose making it easier for someone to gain access illegally. Cleaning staff should have reported this to management.
Some other smaller issues also.
Safety issues:
Evacuation diagrams mounted behind bedroom doors.
Spa CPR chart lying on ground behind spa.
Carpet in upstairs hallway loose creating a trip hazard.
Wooden steps to outdoor entertaining area loose/rotten,screws/nails sticking up.
Pavers for outdoor entertaining area broken or sunken creating trip hazard.
Needs a handrail for steps between lower floor lounge and kitchen areas.
par un voyageur
Amazing
Publié le 29 sept. 2024 sur HomeAwayIt was the most an
par un voyageur
Overpriced with very strict booking conditions
Publié le 10 mars 2024 sur HomeAwayWe stayed over the weekend , 2 nights we paid almost 2500 to get bombarded with messages on a Saturday because some body complained about our car being on the foot path and I only registered 3 adults and not the toddlers. Got a message from the agent on a Saturday at 9am to another follow up message an hour and half later asking about the first message. We rent holiday houses all the time but these guys were so strict, no privacy. We didn't register the toddlers the agent mentioned why we didn't register the toddlers so either somebody told the property manager or they were monitoring the cameras at the front of the house. Some random guy walked through the backyard carrying garden chemicals while we were staying there. Beautiful house and beautiful views but if you want privacy and to relax for a weekend wouldn't recommend this house or if you want to book it make sure you complete the registration form to exact otherwise you will get bombarded with messages on a Saturday from the property manager.
Commentaires de Gestion de l’hôtel
31 mai 2024 par VrboOwner, Gestion de l’hôtel
Hello Michelle, thank you for taking the time to leave your detailed feedback. Its great to hear that you felt the property was beautiful and you enjoyed the amazing ocean views it offers. We are sorry to hear you felt your privacy was compromised ,however for safety reasons we need to know the number of guests staying at a property and as there is a spa, the technician was due to attend to ensure the water quality, this does require chlorine. Our website states that security cameras are overlooking the driveway, so we apologise if you missed this when making your booking. We appreciate your understanding and will take your feedback into account as we strive to improve our services. We hope to welcome you back in the future.
par un voyageur
Lovely views from the spa
Publié le 3 juill. 2023 sur HomeAwayClean. Great views of sea. Upstairs well appointed. Lower 2 rooms are small for doubles with no hanging space. The cleaners missed the leftover party pies in the oven. Loved being able to bring dogs!
Commentaires de Gestion de l’hôtel
25 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to leave your review Jo. We are thrilled to hear you enjoyed the great ocean views this property has to offer and that it being pet friendly allowed you to travel with your dogs. We apologise for the oversight of food in the oven, we will ensure this is brought to the attention of our cleaners. We hope to welcome you back for another great stay in the future.
par un voyageur
Great family/close friends getaway
Publié le 4 déc. 2022 sur HomeAwayGreat property for a family gathering, all together but enough space for some apart time. Outlook spectacular,
close to beach, shop, club. Close drive to many things to do & experiences to have. Well stocked kitchen & bathrooms & we loved the spa. We were treated with some dolphins visiting for a while this morning. We will go again.
Commentaires de Gestion de l’hôtel
24 mai 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your positive feedback about your family gathering at our property Libby. We are thrilled to hear that you had a great experience and enjoyed your stay.
How exciting to have dolphins visit during your stay, we're glad you had the opportunity to witness such a special moment.
We greatly appreciate your kind words and your intention to return. We look forward to hosting you and your family again in the future.
par un voyageur
Beautiful home in stunning location
Publié le 11 juill. 2022 sur HomeAwayAmazing weekend getaway with the family. The house had everything we needed. We will be back!
Commentaires de Gestion de l’hôtel
27 juill. 2022 par VrboOwner, Gestion de l’hôtel
Hi Paul
Thank you for your great review - we agree that the Aqua home is well-equipped for a wonderful family getaway with its stunning ocean and beach views - and right at your backdoor! The Holiday Rental Specialists team are delighted you enjoyed your stay and look forward to seeing you again soon!
par un voyageur
Lovely house in amazing location
Publié le 22 avr. 2022 sur HomeAwayAbsolutely terrific view, and a wonderful house well located, and very easy to check in to. Great on a pet friendly property as well. A really excellent stay.
par un voyageur
Birthday weekend
Publié le 28 mars 2022 sur HomeAwayThe place is perfect if you are looking to relax with friends and spend time at the property. The view is the main draw card, it is spectacular. Our plan was to all cook for each other and just hang out as it was my bday on the Saturday. The kitchen is huge and so was great for that and you can all sit in or out if weather permits. Loved the hot tub too.
par un voyageur
Breath Taking Views
Publié le 6 mars 2022 sur HomeAwayThe accommodation is excellent, amazing view. We have stayed at Aqua a few times and will be back again.
Commentaires de Gestion de l’hôtel
22 mai 2022 par VrboOwner, Gestion de l’hôtel
Good Morning Annette! Thankyou for leaving a review on your stay at Aqua. Holiday Rental Specialists agree that this accommodation is wonderfully and host incredible views. We were pleased to have you back and we look forward for your future stays!
par un voyageur
superb overall experience
Publié le 9 janv. 2022 sur HomeAwayGreat property & location. Access to Jones beach (patrolled !) & excellent shops just a short stroll away
Away from the hustle & bustle of Kiama
Definitely consider rebooking again
Commentaires de Gestion de l’hôtel
8 févr. 2022 par VrboOwner, Gestion de l’hôtel
Good Afternoon Richard! We are so glad to hear that you enjoyed your stay at Aqua! We agree that it is a wonderful property in a great location! We would love to have you back again!
