Note fondée sur 957 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Sincerely, *Guest Relations*, Gestion de l’hôtel
Dear Hwani,Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer. Please rest assured that we will pass your rating onto our teams. It is our hope that you will give us the opportunity to better serve you in the near future.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Great location and wonderful facilities
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Sincerely, Guest Relations., Gestion de l’hôtel
Dear Nicole,We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach and awarding us a perfect score of 5/5! It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit to Novotel Northbeach Wollongong will be as pleasant as the previous one.
par un voyageur
Publié le 15 sept. 2024 sur Wotif
Pillows not great and the bed was uncomfortable. Otherwise we enjoyed our stay. ALL staff were just lovely, very friendly and helpful.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Kind regards, Guest Relations, Gestion de l’hôtel
Dear Nicole, Thank you for taking the time to provide us with a rating following your recent stay at Novotel Wollongong Northbeach.We were delighted to receive a four star rating and to know that you enjoyed your stay! We hope to welcome you back again soon!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Great location amazing beach views, pool wasn't heated which was disappointing. Breakfast was nice had enough options. In the area prob the best hotel especially if you spent a little more and get a larger room it's definitely worth it! Will be back!
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Kind regards, Guest Relations, Gestion de l’hôtel
Dear Walid, Thank you for taking the time to provide us with a rating following your recent stay at Novotel Wollongong Northbeach.We were delighted to receive a four star rating and to know that you enjoyed your stay! We hope to welcome you back again soon!
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Kind regards, Guest Relations, Gestion de l’hôtel
Thank you for taking the time to provide us with a rating following your recent stay at Novotel Wollongong Northbeach.We were delighted to receive a five star rating and to know that you enjoyed your stay! We hope to welcome you back again soon!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Kind regards, Guest Relations, Gestion de l’hôtel
Thank you for taking the time to provide us with a rating following your recent stay at Novotel Wollongong Northbeach.We were delighted to receive a five star rating and to know that you enjoyed your stay! We hope to welcome you back again soon!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
North Beach is great and the Novotel is right by it. Great trip.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Sincerely, Guest Relations, Gestion de l’hôtel
Dear Jean,We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach! We're thrilled to hear you had a great trip and enjoyed our prime location near North Beach. It’s always wonderful to know our guests had a memorable stay.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
par un voyageur de Robina
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Sincerely, *Guest Relations*. , Gestion de l’hôtel
Dear Rebecca,We very much appreciate your 4/5 rating following your stay at the Novotel Wollongong Northbeach. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to having you at Novotel Northbeach Wollongong again soon and hope your next visit will be as pleasant as the previous one.
par un voyageur
Great stay
Publié le 6 sept. 2024 sur HotelsGreat beds, perfect and view big room
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Sincerely, *Guest Relations*, Gestion de l’hôtel
Dear Jan,We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach and your 10/10 rating! We are delighted to hear that you enjoyed your stay at Novotel Wollongong Northbeach, especially the comfort of our beds, the spacious room, and the stunning views.I will share your comments with our team. Our staff will be encouraged by your words as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. It was a pleasure to have you as our guest, and we hope to welcome you back to Novotel Northbeach Wollongong for another great stay in the future.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Sincerely, *Guest Relations*, Gestion de l’hôtel
Dear Julie,We very much appreciate your 10/10 rating following your stay at the Novotel Wollongong Northbeach! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
