Note fondée sur 883 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 avr. 2024 sur Expedia
par un voyageur
Publié le 28 juin 2023 sur Hotels
par un voyageur
Publié le 5 nov. 2022 sur Expedia
Merci
Commentaires de Gestion de l’hôtel
7 nov. 2022 par Hotel Management, Gestion de l’hôtel
Dear Marc, We apologize for the disappointing experience you had as our guest and for any issues you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We hope you will give us a chance to provide you with the hospitality for which we are known for a future visit.Sincerely,Hotel Management
par un voyageur de Terrebonne
Publié le 20 nov. 2019 sur Expedia
rien apprécier et le tout étais sale et sentait la cigarette
Commentaires de Gestion de l’hôtel
21 nov. 2019 par Hotel Management , Gestion de l’hôtel
Thank you for staying with us and for sharing your feedback. Exceptional service for every guest is our highest priority, so we apologize that you had an unsatisfactory experience. We have shared your feedback with the housekeeping team so that appropriate adjustments can be made. We value you as a guest and hope that we have the opportunity to welcome you again in the future.
Sincerely,
Hotel Management
Recommandé
pour Tout le mondepar un voyageur
Très bien.
Publié le 18 août 2016 sur ExpediaChambre et personnel agreables. Très bien situé. Plusieurs points de ravitaillement à proximité. Un grand parking.
Petit bémol : le petit déjeuner qui n'est vraiment pas consistant ! !
par un voyageur de PROSPECT
Publié le 24 sept. 2024
Room was clean and TV was easy to use. Hotel was set off the busy main road a few blocks and near Fords Park, making it a relatively quiet place in a busy area. I would stay there again.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Stephen,Thank you for choosing Extended Stay America and taking the time to share your experience. We're pleased that our hotel provided a comfortable and peaceful stay. Our goal is to create a relaxing atmosphere, and we're glad we met your expectations. Thank you for considering staying with us again, and we look forward to the opportunity to welcome you back for another pleasant and comfortable stay.Sincerely,Hotel Management
par un voyageur
Publié le 19 août 2024 sur Expedia
I didnt like anything. When I booked this stay it had good reviews and a 5 star online. When we arrived, the room was outdated, cabinets damaged, tub clogged and dirty, needs big time upgrade and tons of renovations. It was very disappointing
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Lilliam, Thank you for your feedback. We work hard to uphold all of our brand's standards for quality and service. The cleanliness and room conditions you described are unacceptable and not representative of our quality standards. We will address this with our staff and reiterate the importance of impeccable customer service and attention to detail. Therefore, we are sorry that our hotel did not meet your expectations. We always want to know from our guests about how we can improve our services! Considering this a rare incident, please return, and we hope to give you a seamless time on your next visit. Sincerely,Hotel Management
par un voyageur
Publié le 18 août 2024 sur Expedia
They are good but need to upkeep
Commentaires de Gestion de l’hôtel
22 août 2024 par Hotel Management, Gestion de l’hôtel
Dear ARUN, Thank you for your feedback! We're pleased to hear that you had a positive experience at Extended Stay America. We appreciate your suggestion and are committed to ensuring our property remains well-maintained for our guests. Your input helps us improve, and we look forward to welcoming you back for an even better stay in the future.Sincerely,Hotel Management
par un voyageur
Publié le 16 août 2024 sur Expedia
nice
par un voyageur
Publié le 15 août 2024 sur Expedia
