Note fondée sur 890 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 avr. 2024 sur Expedia
par un voyageur
Publié le 28 juin 2023 sur Hotels
par un voyageur
Publié le 5 nov. 2022 sur Expedia
Merci
Commentaires de Gestion de l’hôtel
7 nov. 2022 par Hotel Management, Gestion de l’hôtel
Dear Marc, We apologize for the disappointing experience you had as our guest and for any issues you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We hope you will give us a chance to provide you with the hospitality for which we are known for a future visit.Sincerely,Hotel Management
par un voyageur de Terrebonne
Publié le 20 nov. 2019 sur Expedia
rien apprécier et le tout étais sale et sentait la cigarette
Commentaires de Gestion de l’hôtel
21 nov. 2019 par Hotel Management , Gestion de l’hôtel
Thank you for staying with us and for sharing your feedback. Exceptional service for every guest is our highest priority, so we apologize that you had an unsatisfactory experience. We have shared your feedback with the housekeeping team so that appropriate adjustments can be made. We value you as a guest and hope that we have the opportunity to welcome you again in the future.
Sincerely,
Hotel Management
par un voyageur
Publié le 7 déc. 2024
Smelled like smoke
Commentaires de Gestion de l’hôtel
8 déc. 2024 par Hotel Management , Gestion de l’hôtel
Dear Kevin, We sincerely apologize for the disruption caused during your stay. While we strive to maintain a smoke-free environment for our guests, it seems we fell short in this instance. We are taking your feedback seriously and will address the issue to ensure our accommodations are more comfortable for everyone. Your experience is important to us, and we are committed to improving our services. We hope you will give us another opportunity to provide you with a more pleasant stay in the future.Sincerely,Hotel Management
par un voyageur de PROSPECT
Publié le 24 sept. 2024
Room was clean and TV was easy to use. Hotel was set off the busy main road a few blocks and near Fords Park, making it a relatively quiet place in a busy area. I would stay there again.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Stephen,Thank you for choosing Extended Stay America and taking the time to share your experience. We're pleased that our hotel provided a comfortable and peaceful stay. Our goal is to create a relaxing atmosphere, and we're glad we met your expectations. Thank you for considering staying with us again, and we look forward to the opportunity to welcome you back for another pleasant and comfortable stay.Sincerely,Hotel Management
par un voyageur de Mayfield heights
Publié le 21 sept. 2024 sur Expedia
Very poor cleanliness
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Ajay, Thank you for your feedback. We are genuinely sorry to hear about your experience regarding cleanliness. Maintaining high standards in our accommodations is a priority, and it’s disappointing to know we fell short during your stay. Your comments will be addressed with our housekeeping team to ensure we improve our practices and provide a more comfortable environment for all guests. We appreciate your input and hope for the opportunity to serve you better in the future.Sincerely,Hotel Management
par un voyageur
Publié le 20 sept. 2024 sur Expedia
par un voyageur
Publié le 20 sept. 2024 sur Expedia
I love the place
par un voyageur
Publié le 19 sept. 2024 sur Hotels
