Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2019 par Manager, Gestion de l’hôtel
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
The hostess helping us check in was really awesome
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your wonderful feedback regarding your stay at our hotel. I am so pleased to see our staff's efforts helped in making your visit a memorable one. I will be sure to share your compliments with them. We look forward to welcoming you back the next time you are in our area.Sincerely, Hotel Manager.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Meredith, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Patrick, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
I booked an accessible room with a walk-in or roll in shower. At Check in I was told I’d be on the second floor and when I asked about one on the first floor, I was told they were all on the second floor. After getting all my luggage and things to the room I noticed the shower Was really more a tub and had a small lip about 8 inches. When I checked again with office I was told there was a Roll in or walk-in shower on the first floor. After driving all day, I didn’t appreciate that the confusion by the desk staff caused me to take all my luggage from the second floor back down to the first floor room.
Other than that, the room was fine.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Toby,Thank you for your feedback. We're glad the room itself was satisfactory. Based on your comments, I have personally taken action to investigate these claims, and we will take immediate action if necessary. Request your understanding and reconsideration to visit. Sincerely, Hotel Manager.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Convenient location to Anchorage without being in it.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Conchita, I appreciate you letting us know you had a nice stay with us and thank you for your kind words about our location. We look forward to welcoming you back soon.Sincerely, Hotel Manager.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kristina, Thanks for the stay at our hotel and the review with 8-stars. I sincerely hope that you liked the hotel and enjoyed the stay as there are no specific remarks. It is really a matter of pride for our hotel and staff. We shall serve you even better next time. Please do visit us again. Sincerely, Hotel Manager.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
The rooms were nice
Little things that need attention. Plug ins are loose or dont work, cobwebs need to be cleaned up in the rooms.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Dao,Thank you for your feedback! We're glad to hear that you found the rooms nice during your stay. Your observations will definitely be taken into consideration. Guest comments are valuable inputs for us to better our services. You can expect a further improved stay next time. We hope you will come back and see us again soon.Sincerely, Hotel Manager.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Brian,Thanks for staying with us and giving 10- star rating. We appreciate your feedback. We are sure that you may have got a great experience and value for your money staying at our hotel. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. Hope you will visit us again soon.Sincerely,Hotel Manager.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Sheryl, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
