Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Notre premier arrêt dans l’Oregon
Publié le 11 sept. 2023 sur HotelsAccueil agréable, nous avons eut un petit problème avec le wc , on nous a tout de suite changer de chambre
Commentaires de Gestion de l’hôtel
11 sept. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Claudine,Thank you for your 10/10 rating and for choosing our hotel as your first stop in Oregon. We're delighted to hear that you received a pleasant welcome and that any issues with the toilet were promptly resolved by changing your room. We appreciate your positive feedback and hope you have a wonderful stay in Oregon!Sincerely, Hotel Manager
par un voyageur
Publié le 18 nov. 2024
Commentaires de Gestion de l’hôtel
19 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Felicia,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager
par un voyageur
Publié le 27 août 2024
Super 8 needs to go back to having waffles again. Other hotels offer this, so things need to change
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Eric,Thank you for your feedback. We appreciate your suggestion about bringing back waffles to our breakfast menu. We understand how important a good breakfast is to start the day, and we're always looking for ways to improve our guest experience. We hope to have the opportunity to serve you again with a breakfast that meets your expectations!Sincerely, Hotel Manager
par un voyageur de PEORIA
Publié le 26 août 2024 sur Expedia
The breakfast choices were minimal.
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lynda,Thank you for sharing your feedback about the breakfast. We apologize that the selection did not meet your expectations. We strive to offer a variety of options to satisfy our guests, and we will review our offerings to see how we can improve. Your comments are valuable and will help us enhance our breakfast experience. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Manager
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Marv,Thank you so much for sharing your recent stay with us and for giving 8 out of 10. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
par un voyageur
Publié le 25 août 2024 sur Hotels
Really nice and great to stay thank you so much
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Suzana S,Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience with us. It’s our goal to provide a comfortable and enjoyable stay for all our guests, and we’re thrilled to know we met your expectations. Your kind words motivate us to continue offering excellent service. We look forward to your next visit and wish you safe travels!Sincerely, Hotel Manager
par un voyageur
Publié le 23 août 2024 sur Expedia
Great option for easy on/off I-5, quiet and super friendly staff. The suite was very convenient for traveling with children.
The breakfast did not really have anything other than prepackaged options,,the hot tub was shut down, which was disappointing.
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Rebekah,Thank you for your feedback! We're glad to hear you enjoyed our convenient location, quiet atmosphere, and friendly staff. It's great to know the suite was a good fit for your family. We apologize that the breakfast options were limited and that the hot tub was unavailable during your stay. We're working on improving these amenities and appreciate your understanding. We hope to have the chance to welcome you back for a more enjoyable experience in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 22 août 2024 sur Expedia
Towels were stained, and covered in hair. Bathroom was covered in mold on the ceiling and walls, and the fridge smelled like someone pooped in it. The "Breakfast" offered was just yogurt and oatmeal. SO dissapointed.
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Margaret,We’re very sorry to hear about your experience. This is certainly not the level of cleanliness and service we strive to provide. Your feedback about the stained towels, mold in the bathroom, and the state of the fridge is concerning, and we will address these issues with our team immediately. We apologize that our breakfast offerings did not meet your expectations.Sincerely, Hotel Manager
par un voyageur
Publié le 22 août 2024 sur Expedia
looks petty dirty
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear carlos,Thank you for your kind feedback. We are disappointed to note that your overall experience of the stay was unsatisfactory. We will verify the reality and take action to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us a better way. Sincerely, Hotel Manager
par un voyageur
Publié le 20 août 2024 sur Expedia
La alberca estaba muy sucia, el desayuno muy limitado, el café sabía a agua, estaba muy sucio al rededor del aire acondicionado.
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Yolanda,Thank you for your kind feedback. We are disappointed to note that your overall experience of the stay was unsatisfactory. We will verify the reality and take action to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us a better way. Sincerely, Hotel Manager
