Note fondée sur 584 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,2 sur 5
62 % des clients le recommandent
3,3 Propreté de la chambre
3,8 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Phoenix

Publié le 25 sept. 2024 sur Expedia
Just a quick stop good place
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to share your feedback. We truly appreciate it! If there's anything we can assist you further with, please don't hesitate to reach out to us at guestsupport.na@oyorooms.com. We're here to help! Warm regards, Team OYO
1 sur 5
par un voyageur

Publié le 24 sept. 2024 sur Expedia
The pictures don’t show the real look of the place and it was just a horrible experience and I feel totally ripped off. I wrote a review after we left that weekend.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest, We are deeply sorry to hear about your disappointing experience at our property. We understand that the pictures may not have accurately reflected the actual look of the place, and we apologize for any inconveniences you faced as a result. Please be assured that we take your feedback seriously and we will work towards improving the transparency of our property listings. We appreciate you bringing this to our attention. If there is anything else we can assist you with or if you would like to discuss this further, please feel free to reach out to us at guestsupport.na@oyorooms.com. We value your feedback and hope to have another opportunity to provide you with a better experience in the future. Warm regards, Team OYO
4 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Expedia
The room was clean and fresh. Only thing odd was that only hand towels were provided which is a bit small when taking a shower and drying hair and entire body.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest, Thank you for sharing your experience with us. We appreciate your feedback regarding the hand towels provided in the room. We will definitely take this into consideration and work towards improving our amenities to make your stay even more comfortable. If you have any further concerns or need assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. Warm regards, Team OYO
1 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Hotels
Stayed 2 nights. Holes in the walls. Missing decor, chair. Door did not close properly. When i returned for the day, my front door was cracked open. The maid had came in to clean and did not pull the door shut. Luckily my stuff was not stolen. Bed was horrible. Will not recommend
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest, Thank you for sharing your feedback with us. We apologize for the inconvenience you faced during your stay. This is definitely not the experience we aim to provide to our guests. We have taken note of the issues you mentioned including the holes in the walls, missing decor and chair, improper door closure, and the condition of the bed. Our team is working tirelessly to address these issues and ensure that such incidents are not repeated in the future. We appreciate your patience and understanding in this matter. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at guestsupport.na@oyorooms.com. Best regards, Team OYO
1 sur 5
par un voyageur de Lake Tapps

Publié le 23 sept. 2024 sur Expedia
Dirty, old, uncomfortable bed, ripped bedding, almost gone toilet paper, holes in ceilings around fixtures, no coffee maker, noisy, ripped up and dirty furniture. Over priced for condition. Door looked like it was kicked in multiple times. Curtains were dirty and went even hung all the way, and bedding had nasty spots on it. Remotes filthy, no backs on them. Overall I would not let my dog stay there let alone a human.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest, Thank you for sharing your review with us. We apologize for the unpleasant experience you had during your stay. This is definitely not the kind of experience we want our guests to have. We understand your concerns regarding the cleanliness and condition of the room. We have noted your feedback and will take immediate actions to address the issues mentioned, to ensure a better experience for our future guests. We appreciate your patience and understanding. Should you require any further assistance or have any additional feedback, please feel free to reach out to us at guestsupport.na@oyorooms.com. Warm regards, Team OYO
2 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Expedia
The bathroom was disgusting - poorly patched plaster, old dirty looking bathtub, crusty old shower heads; mattress was lumpy and uncomfortable, flimsy bed cover and one thin blanket, two remotes and no instructions on how to use it. Had to call the front desk for help and never could get the remote to actually change the channel so watching movies wasn’t even an option. Good thing I had my laptop! The cost far exceeded the comfort I expected. For $10 more I could have driven $5 extra minutes to a more well known facility. Definitely will not be back next year when I attend the Realms Unknown fantasy Faire there in Woodland, WA as a cast member.
4 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Expedia
Truck and car noise was loud overnight. Also hearing guests in the parking lot.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the noise disturbances during your stay. We acknowledge that a peaceful environment is crucial for a restful experience, and we will address this issue with our team. If you have any further concerns or need assistance, please reach out to us at guestsupport.na@oyorooms.com. We appreciate your understanding and look forward to welcoming you back for a more enjoyable stay. Warm regards, Team OYO
3 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
it serviced the purpose for what we were there for.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest, Thank you for choosing OYO Rooms for your stay. We are glad that our hotel served the purpose of your visit. Your satisfaction is important to us, and we look forward to welcoming you again in the future. If you need any further assistance, please reach out to us at guestsupport.na@oyorooms.com. Warm regards, Team OYO
4 sur 5
par un voyageur de Bay City

Publié le 21 sept. 2024 sur Expedia
It was a good place to sleep for not a lot of coin. I’m not picky so it served its purpose.
3 sur 5
par un voyageur

Sleepable, but don't stay too long

Publié le 16 sept. 2024 sur Hotels
The bed was comfortable. The hotel rooms are run down and in need of repairs - our dead bolt lock was broken. The noise from the freeway was disturbing
Retour aux détails de l'hôtel Affichage des évaluations 1 - 10 sur 584 Suivant