Note fondée sur 773 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juill. 2018 sur Hotels
Personne tres serviable
Commentaires de Gestion de l’hôtel
31 juill. 2018 par Henry , Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 815-337-0165.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Woodstock Inn
Hotel Management
Best Western Woodstock Inn
par un voyageur
Publié le 7 déc. 2024
We didn’t stay as the hotel is not in a good condition
Commentaires de Gestion de l’hôtel
9 déc. 2024 par Dee, Gestion de l’hôtel
Hello Ilker, on behalf of Wyndham and AmericInn, I would like to extend my deepest apologies that our property was not to your standards. Please elaborate on the issues to allow us to improve and resolve them. Thank you for your honest feedback as this helps us to improve.
par un voyageur
Publié le 14 oct. 2024
Nice quiet..outside could use a spruce up
Other wise all good
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Dee, Gestion de l’hôtel
Hello Rhoda, we are currently working on the outside of the building and parking lot. We are pleased that you enjoyed our property. Thank you for leaving a review as this helps us improve for you and other guests.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Dee, Gestion de l’hôtel
Hello Cynthia, we are sorry to hear that you had a bad experience with us. Please provide details about the issues you faced so that the appropriate measures be taken. Thank you for your review as this helps us improve.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
The hotel is a pet friendly establishment, which is why we chose it. However, the dog walking area could use some upkeep. The bathroom is very small. There were plenty of electrical outlets. Bed was comfortable. Main welcome area and breakfast area were extremely clean and were updated and inviting.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Dee, Gestion de l’hôtel
Hello Cathy, we are pleased to hear that you enjoyed breakfast and the cleanliness of our property. However we would like to apologize for the dog walking area, we will be sure to give the dog walking area more attention and make sure it is clean and free from other pets waste. Thank you for your review and feedback as this helps us to improve.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par bob , Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Woodstock IL. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
TV did not work and had owners in room several times to get it operational....cold water several times with no hot water....did not make bed....small old white towels and they made sure you only had two washcloths, 2 hand towels and 2 regular towels. I you wanted to get cleaned up in the morning and then again in the evening....Forget that! Reminds me of the old Super 8's....certainly nothing special for the price they are charging!!!!!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Dee, Gestion de l’hôtel
Hello Darwin, we are sorry to hear that you experienced issues with your recent stay. We have a standard amount of towels per room depending on room type. We apologize if the amount of towels do not suit you, however, you can always request more just let staff know and we will take care of you. Please staff know about any issues you may face and we will do our best to fix them. Thank you for your feedback as this always helps us improve.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Nice stay, I had a couple issues on extended stay and the staff responded well! Upgrades seem to be taking place with the new branding, hopefully it will continue to improve. Currently the best branded hotel in Woodstock.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Expedia
The hotel is the best option in an area of limited places to stay. There is a restaurant with great food right next door. There is also a live music venue within walking distance. The hotel is close to the local Walmart in case you need something you left behind. The staff was helpful and our rooms were very clean. The local Woodstock square had some great and unique shopping and dining options and is a few blocks away. Great local brewery and two bakeries on the square with a weekend farmers market in season as well.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par bob, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Woodstock IL. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.
