Note fondée sur 944 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 nov. 2018 sur Expedia
Joli ancien hôtel, Personnel gentil et souriant, chambres spacieuses, petit dej copieux, restaurant très bien. Woodstock très joli comme ville.
par nicolas
Publié le 20 juin 2016 sur Hotels
par un voyageur
Publié le 11 août 2024 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
11 août 2024 par Jamie - Front of house manager, Gestion de l’hôtel
Good evening Richard,Thank you for the perfect review, we are delighted to hear you enjoyed your stay,We hope to see you again soon!Kindest regards,
par un voyageur
Publié le 10 août 2024 sur Expedia
Very disappointed by the restaurant in this hotel. Room prices were heavily overpriced for the weekend we stayed and it wasn’t any where near as good as we’ve experienced before. Very slow sloppy service. Mayonnaise was brought in a plastic sachet you’d expect a service station. Questioning whether we will go back again which is a shame as we’ve been going there for 30 years!
Commentaires de Gestion de l’hôtel
11 août 2024 par Jamie - Front of house manager, Gestion de l’hôtel
Good evening Andrea,We are sorry to hear that your recent stay with us was not up to the expected and usual standards that you have previously received.We will take your feedback on board and improve our service using it, and we hope to continue to see you here at the Bear in the future.Kindest regards,
par un voyageur
Publié le 6 août 2024 sur Expedia
Sadly this hotel is lacking in even the basics of acceptable hospitality, Zero welcome experience, unacceptably hot, grubby and tired looking room, very uncomfortable bed that sagged badly in the middle, water and coffee not replaced when room serviced, noisy tap woke our child up if we used the bathroom, other than one friendly staff member at breakfast each morning the staff seemed as depressed as the hotel decor, Lovely location and could be special but just very poor and unacceptable in todays world and at this price, check out was just as disengaged and disinterested as the check in, this hotel left me glad to be home for a prober bed and proper shower.
Commentaires de Gestion de l’hôtel
10 août 2024 par Jamie - Front of house manager, Gestion de l’hôtel
Good afternoon,We are sorry to hear that your recent stay with us was not up to the expected standard, and that you left the hotel feeling disappointed,We will take your notes on board, and use them to improve our service going forward,Kindest regards
par un voyageur de Deddington
Publié le 5 août 2024 sur Expedia
I stayed here as I was working nearby. I checked in late and it was easy to park.
Commentaires de Gestion de l’hôtel
10 août 2024 par Jamie - Front of house manager, Gestion de l’hôtel
Good afternoon Edward,Thank you for taking the time to leave a review, and we are happy to hear that you enjoyed your stay with us,We hope to welcome you back soon,Kindest regards,
par un voyageur
Publié le 4 août 2024 sur Hotels
Outstanding Hotel, I’ve stayed on many occasions and it’s never disappointed me in the slightest. Staff always very accommodating.
Commentaires de Gestion de l’hôtel
4 août 2024 par Jamie - Front of house manager, Gestion de l’hôtel
Good evening,We are delighted to hear that you had another wonderful stay with us here at the Bear,We look forward to welcoming you back in the future,Kindest regards,
par un voyageur
Fantastic location for Blenheim Palace
Publié le 28 juill. 2024 sur HotelsFantastic location for Blenheim Palace walking distance. Woodstock is a lovely village so many nice places to eat and drink hotel is right in the heart of everything. Plenty of parking at rear.
Nice hotel lots of original features. Staff were polite breakfast was good, beds comfortable and a good shower.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Jamie - Front of house manager, Gestion de l’hôtel
Good evening Tabatha,We are so pleased to hear you had a wonderful stay here at the Bear,Thank you for the kind words, and we hope to welcome you back!Kindest regards,
par un voyageur
Publié le 27 juill. 2024 sur Expedia
The hotel is super convenient for Blenheim and the staff are nice. The bar service is rather slow but it was busy.
Our main disappointment was the noise, we were in a room overlooking the courtyard and there were people talking in the courtyard from maybe 6am and at 7am a staff member was emptying the bottles from the bar into the recycling bin. A bit of a pain after a long day.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Jamie- Front of House Manager, Gestion de l’hôtel
Good afternoon Emma,We are delighted to hear that you had a nice stay with us and that the location served as a good base for yourself.We apologise for the noise in our courtyard, our evening team should have been more vigilant in stomping this out, and this will be addressed with them,We hope to welcome you back to the hotel at some point in the future,Kindest regards,
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Jamie - Front of house manager, Gestion de l’hôtel
Good afternoon Mary,We are delighted to hear you enjoyed your stay with us at the Bear,We hope to welcome you back to the hotel in the future!Kindest regards
