Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,6 Service et personnel
3,8 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 juin 2022 sur Hotels
It was a wonderful stay. Bed was so comfortable.
I was disappointed with not enough milk for coffee. And the tv channels were pretty poor. The signal was even abit blurry so tv quality I would say was bad and channel selection. But those would be my only two complaints.
par un voyageur
Disappointing slide in service quality
Publié le 16 déc. 2021 sur Hotelspar un voyageur
Good Service
Publié le 6 déc. 2021 sur HotelsGreat thank you
par un voyageur
Won't see me again
Publié le 31 oct. 2021 sur HotelsSlow service and bad attitude with check in, vulgar smell in the non-smoking room, towels dirty and room not even serviced and coffee refilled for my 2nd night stay. I won't stay there again. If you don't have transport, there are only a terrible bar where you can eat and food was a disgrace.
par un voyageur
Beautiful view
Publié le 12 oct. 2021 sur Hotelspar un voyageur
Publié le 8 oct. 2021 sur Hotels
par un voyageur
Publié le 27 sept. 2021 sur Hotels
par un voyageur
Clean but customer care can be improved
Publié le 10 sept. 2021 sur HotelsGolden Valley Lodge is situated next to a Casino and just across the highway to an important and pleasant shopping mall (but it requires a 3 km drive to get there as there is no direct access).
The hotel premises are clean and well maintained and so are the rooms. Cleanliness was good but the water sytem in the room requires revamping. The antique two separate faucets for water makes the washbasin an uncomfortable eperience. I thought all hotels had replaced this archaic system with the modern faucet that combines water in one tap. To make things worse, the water pressure was poor and uneven so showering was also not a great experience.
Breakfast was average - but this could be linked to Covid precautions - but the service by the waitress was so kind it made up for the minor failures.
Reception needs to be improved. The receptionist teams needs to be trained to offer smiles and hellos to newcomers even during Covid. It's already stressful to wear a mask and get oneself temperature monitored so it helps when one feels welcome.
par un voyageur
Publié le 28 avr. 2021 sur Hotels
par un voyageur
Publié le 29 mars 2021 sur Hotels
