Note fondée sur 48 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 déc. 2019 sur Hotels
The suit room was impeccable. There are not much options close by for restaurants, but we tried both restaurants in the hotel and they are quite good. The only disappointment was that one of us was not feeling well and needed more rest. We asked for a late check out for one hour, before we head to the airport, and it was declined. At hotels at this level, I would expect more accommodations at customers’ need.
Commentaires de Gestion de l’hôtel
4 déc. 2019 par Kelly, Gestion de l’hôtel
Dear guest： first of all, thank you very much for choosing our hotel and making a good comment on our restaurant. Second, I am very sorry for not bringing you a perfect experience. The latest check-out time of the hotel is 14:00 . If you have any questions during your stay, please contact our guest service center immediately：6731 We will try our best to meet your needs. Thank you again and look forward to your next visit. Have a nice day.
par un voyageur de Lusaka, Zambia
Publié le 4 oct. 2019 sur Expedia
NIce, good quoality, price worth and good surrounding.
Commentaires de Gestion de l’hôtel
7 oct. 2019 par Aileen, Gestion de l’hôtel
Dear Guest.Thank you for choosing Royal Grace Hotel! We are happy to bring you a good stay experience. ,We＇ll try our best to do it .We are sincerely looking forward to your coming again.Wish you have a nice day.
par un voyageur
Publié le 25 août 2019 sur Expedia
It’s a very good accommodation in the area,which I absolutely like and recommend to friends.
Commentaires de Gestion de l’hôtel
4 oct. 2019 par Aileen, Gestion de l’hôtel
Dear Guest.Thank you for choosing Royal Grace Hotel! We are happy to bring you a good stay experience. ,We＇ll try our best to do it .We are sincerely looking forward to your coming again.Wish you have a nice day.
par un voyageur
Publié le 25 août 2019 sur Expedia
Front door was not open for our early morning departure. Front staff couldn’t speak English (night staff). Hotel didn’t do currency exchange.
Commentaires de Gestion de l’hôtel
4 oct. 2019 par Aileen, Gestion de l’hôtel
Dear Guest,Thank you for choosing Royal Grace Hotel! We will continue to train our staff to serve you better.That Front door is Chinese Restaurant door .We are very sorry to tell you that after the restaurant closes, we will only keep the main entrance to the hotel, which is facing the garden .It is recommended that you use the gate near the garden before 06:30 in the morning.We are so sorry that we did not offer excellent experience for you,but we will improve our service standards to bring better experience to guests.We are looking forward to meeting you again.Wish you have a nice day.
par un voyageur
Publié le 29 juill. 2019 sur Hotels
par un voyageur
Publié le 23 mai 2019 sur Hotels
par un voyageur de Herndon, VA
Publié le 10 mars 2019 sur Expedia
Beautiful hotel with very friendly staff. Upon check-in, ginger tea was served and the hotel staff are friendly and professional. The hotel is very clean and seems to be well maintained, and its location very convenient for business meetings in Optical Valley and Economic Development Zone. The hotel's Chinese restaurant also stands out for the local cuisine. Will definitely stay there again the next time I go to Wuhan for business.
Commentaires de Gestion de l’hôtel
25 mars 2019 par Jim, Gestion de l’hôtel
Dear Guest.Thank you for choosing Royal Grace Hotel! We are happy to bring you a good stay experience. ,We＇ll try our best to do it .We are sincerely looking forward to your coming again.Wish you have a nice day.
par un voyageur
Publié le 21 janv. 2019 sur Hotels
擁有感動房客的工作人員是長途商務的最佳釋放處，好飯店
Commentaires de Gestion de l’hôtel
25 janv. 2019 par 总机前台, Gestion de l’hôtel
尊敬的客人您好！感谢您下榻武汉光谷皇家格雷斯酒店并给予的好评！格雷斯追求“无微不至，尊贵礼遇”的服务理念，能得到您如此高的评价，我们感到非常的荣幸！期望您将您的入住体验分享给亲朋好友！期待能再次为您提供满意的服务。祝您生活愉快！
par un voyageur
Publié le 27 nov. 2018 sur Hotels
Good
Commentaires de Gestion de l’hôtel
29 janv. 2019 par Steven, Gestion de l’hôtel
Thank you for your valuable comments. Grace is the first European-style garden style business luxury hotel in Wuhan. In-store and accommodation, dining, entertainment and integration. It is an ideal choice for your business office, travel, family and friends. I look forward to your next visit! wish you a happy life!
par un voyageur
Great place to stay
Publié le 26 nov. 2018 sur HotelsThe service at this hotel was expelempary. English language was enough to get everything I needed like booking cabs. The hotel is beautiful and the room very comfy. The breakfast was delicious. I didn’t go out in the area so not sore about location. Will definitely stay again!
