Ratings based on 446 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 22, 2024 on Expedia
No elevator
Comment from Hotel Management
Sep. 24, 2024 by Manager, Hotel Management
Hello Stephen,We regret any inconvenience caused by the absence of an elevator during your stay. Our team values your feedback and will consider it for future improvements to enhance the guest experience. Thank you for bringing this to our attention.
by A traveller
Posted Sep. 22, 2024 on Expedia
Comment from Hotel Management
Sep. 23, 2024 by Manager, Hotel Management
Hello kristopher, We're sorry to hear that your stay did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your time with us. We value all guest feedback and hope to have the opportunity to improve your experience in the future.
by A traveller
Posted Sep. 9, 2024 on Expedia
Good
Comment from Hotel Management
Sep. 10, 2024 by Manager, Hotel Management
Hello Olha,Thank you for sharing your feedback with us. We appreciate your comments and will share them with our team for future improvements. Your satisfaction is important to us, and we hope to welcome you back for a better experience in the future.
by A traveller
Posted Sep. 9, 2024 on Expedia
Sinks barely drain, bathroom fan propped with (what looked to be used) nail files to make the awful noise it made quieter. Definitely not the cleanest place we’ve stayed for the price.
Comment from Hotel Management
Sep. 10, 2024 by Manager, Hotel Management
Hello McAndrew, We appreciate your feedback regarding your recent stay with us. Please know that we take all guest concerns seriously and have forwarded your comments to the appropriate team for review. Our aim is to continuously improve our services to meet our guests' expectations.
by A traveller
Posted Sep. 5, 2024 on Expedia
Clean, comfortable room
Comment from Hotel Management
Sep. 7, 2024 by Manager, Hotel Management
Hello Michele,We are thrilled to hear that you found our rooms clean and comfortable during your stay. Our team works hard to maintain high standards of cleanliness and provide a cozy environment for our guests to enjoy their time with us. If you have any more feedback or suggestions, please do not hesitate to reach out to us directly.
by A traveller
Posted Sep. 2, 2024 on Expedia
Don’t like the smell in the hallway!
Comment from Hotel Management
Sep. 5, 2024 by Manager, Hotel Management
Hello Xin, We're sorry to hear about your experience. Guest feedback is valuable for our continuous improvements. Your concerns will be shared with our team for further review. We apologize for any inconvenience caused and appreciate your insights on your stay with us.
by A traveller
Posted Sep. 2, 2024 on Expedia
Comment from Hotel Management
Sep. 5, 2024 by Manager, Hotel Management
Hello Olha,We're thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.
by A traveller
Posted Sep. 2, 2024
Comment from Hotel Management
Sep. 4, 2024 by Manager, Hotel Management
Hello Julia,We appreciate you choosing to stay with us! If you have any further feedback, please don't hesitate to contact us. We hope to welcome you back soon to provide an even better experience for you.
by A traveller
Posted Aug. 29, 2024 on Hotels
Comment from Hotel Management
Aug. 31, 2024 by Manager, Hotel Management
Hello Isaac,We're thrilled to hear you had a great stay with us! We look forward to welcoming you back in the future for another memorable experience.
by A traveller
Posted Aug. 28, 2024 on Expedia
Comment from Hotel Management
Aug. 29, 2024 by Manager, Hotel Management
Hello Taryn, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
