Note fondée sur 817 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Matthieuu,Thank you for being our guest at Comfort Inn & Suites Wyomissing/Reading and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
par un voyageur
Publié le 24 mai 2024 sur Expedia
Besoin d un rafraîchissement
Commentaires de Gestion de l’hôtel
26 mai 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Sylvian,Thank you for choosing Comfort Inn & Suites Wyomissing/Reading. We appreciate your feedback and apologize for any inconvenience caused by any outdated aspects of our facilities. Our team is committed to continuously improving our hotel to ensure a comfortable and enjoyable stay for all guests. Please rest assured that we take your comments seriously and will strive to address any areas in need of refreshment to enhance the overall experience for our valued guests. Thank you for bringing this to our attention.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
The room was generally clean, but the property itself had a lot of damage with the door veneer peeling and poor water pressure from the sink and shower. There was also a sizable cockroach found on the wall where the couch was located on our first day.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Constantine,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you found your room clean, but we sincerely apologize for the inconveniences you experienced with the property's condition and the water pressure issues. Our team is actively addressing the areas needing improvement, including maintenance and pest control, to ensure a more comfortable environment for all guests. Your feedback is invaluable in helping us enhance our services and we appreciate your understanding as we work to make necessary improvements.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Staff, Gestion de l’hôtel
Hello Jeff,We're thrilled to hear you had a fantastic stay with us! It was a pleasure having you as our guest, and we look forward to welcoming you back soon.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Staff, Gestion de l’hôtel
Hello Jeff,We are pleased to hear that you enjoyed our property. Guest satisfaction is our top priority, and we are thrilled to have met your expectations. We appreciate your feedback and hope to welcome you back in the future.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Just noise and could use updating
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Sherry,Thank you for sharing your feedback with us. We understand that noise can be disruptive, and we are constantly working to enhance our guests' experiences. While our property is periodically updated, we appreciate your insights and will consider your comments as we plan future improvements. We hope you enjoyed other aspects of your stay and would be pleased to welcome you back for a more pleasant experience.
par un voyageur de Reading
Publié le 14 sept. 2024 sur Expedia
Great property
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Johan,We are pleased to hear that you enjoyed our property. Guest satisfaction is our top priority, and we are thrilled to have met your expectations. We appreciate your feedback and hope to welcome you back in the future.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Czar,We're thrilled to hear you had a fantastic stay with us! It was a pleasure having you as our guest, and we look forward to welcoming you back soon.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Very easy to check in and clean
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Elder,Thank you for sharing your experience with us at Comfort Inn & Suites Wyomissing/Reading. We're delighted to hear that you found the check-in process smooth and that you appreciated the cleanliness of our hotel. Our team is dedicated to maintaining high standards to ensure a comfortable stay for all our guests, and your positive feedback reinforces our commitment. We look forward to welcoming you back and hope your next visit is just as pleasant.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Eric,Thank you for being our guest at Comfort Inn & Suites Wyomissing/Reading and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
