Note fondée sur 662 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Ryde
Publié le 4 oct. 2024 sur Expedia
It was not a small 2bedroom apartment but 2stories town house. It was quiet, clean and very comfortable. Furnitures were aged but still comfy.
All staff members were very friendly and helpful.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Tim, Gestion de l’hôtel
Dear Hyuk Jean,Thank you for taking the time to share your experience! We’re thrilled to hear that you enjoyed the spaciousness and comfort of our townhouse. It’s wonderful to know that you found our staff to be friendly and helpful. We appreciate your feedback regarding the furniture and will consider it for future improvements. We hope to welcome you back for another relaxing stay!
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Tim, Gestion de l’hôtel
Dear Vincent, Thank you for taking the time to review your stay. We can see by the great score you had a great time. We hope to welcome you back soon!Kind Regards,Tim - Assistant Manager
par un voyageur
Publié le 22 sept. 2024 sur Wotif
Wos in king room the beds were so hard and uncomfortable 😫 we had to put the blankets under us
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Tim, Gestion de l’hôtel
Thank you for your feedback. I'm sorry to hear that you found the beds uncomfortable and that it caused you pain. Your comfort is important to us, and we appreciate your insights as we work to improve our accommodations. If you decide to stay with us again, please let us know how we can make your experience more comfortable.
par un voyageur
Publié le 19 août 2024 sur Wotif
We had a room overlooking the golf course. Nice views but the room is a little dated. Stained curtains, scuffed walls that need a new paint job. Shower needs a good spray of exit mould between the tiles.
Commentaires de Gestion de l’hôtel
24 août 2024 par Tim, Gestion de l’hôtel
Dear Michael,Thank you for taking the time to review your stay. We are sorry your room was not up to par. I have passed this on to our Manager. Kind Regards,Tim - Assistant Manager
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Breakffast Buffet can be improved
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Tim, Gestion de l’hôtel
Dear Ganesh,Thank you so much for taking the time to review your stay. We can see you loved it here. I will pass on your feedback regarding the breakfast options. We are always trying to upgrade/improve the hotel and we are grateful for your comments. Please come back and stay with again in the future!Kind Regards,Tim - Assistant Manager
par un voyageur
Publié le 11 juill. 2024 sur Wotif
The property suited our purposes and was clean. However there was a general musty odour, possibly due to water damage, the bed was uncomfortable, and we were woken early due to noise on the golf course. Staff were friendly and it was close to the venue we were visiting, but we wouldn’t rush back.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Tim, Gestion de l’hôtel
Dear Renay,Thank you so much for taking the time to review your stay. We are sorry about the musty smell in your building, I will investigate this. It was most likely due to all the rain we had. Please, if you come back and try us again, we can make sure you are far away from the golf shop and in a different room. Kind Regards,Tim - Assistant Manager
par un voyageur
Always enjoy kooindah
Publié le 1 juill. 2024 sur HotelsA quick one night golf trip and everything worked well. Comfortable 2 bedroom apartment, did self catering for dinner and breakfast. Only issues were limited TV channels- but could use own subscriptions to cast - and nowhere apart from inside to put muddy golf bags.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Tim, Gestion de l’hôtel
Hello John,Thank you so much for taking time to review your stay with us. We are so glad you had a great golf trip with your friends. Thank you for that feedback regarding the bag storage and TV channels, I will pass this on to the Manager. We hope that you come back and stay with us again soon. Kind Regards,Tim - Assistant Manager
par un voyageur
Publié le 13 juin 2024 sur Expedia
Overall I think it’s a nice hotel, the rooms could do with an update as I’m not sure they’re worth the price point but it wasn’t a bad experience.
Something to note is being at a golf course, there are regular announcements over the loud speaker which wasn’t ideal at 7am but earplugs helped that.
Commentaires de Gestion de l’hôtel
17 juin 2024 par Tim, Gestion de l’hôtel
Dear Corey,Thank you so much for taking the time to review your stay with us. We can see by your nice review you had a great time here. We are very sorry you had some loud announcements early in the morning, I have e-mailed golf to see if we can come up with a different way of doing the announcements. We hope that you come back for another holiday soon.Kind Regards,Tim - Assistant Manager
par un voyageur
Publié le 2 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2024 par Tim, Gestion de l’hôtel
Dear Nicholas,Thank you for the 10/10 review, we are so glad you loved your stay with us. We look forward to welcoming you back here at the hotel soon. Kind Regards,Tim - Assistant Manager
par un voyageur
Publié le 27 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2024 par Tim, Gestion de l’hôtel
Dear Leanne,Thank you so much for the 10/10 review, we are so glad you had a great time here. We hope that you come back and stay again at the hotel very soon. Kind Regards,Tim - Assistant Manager
