Note fondée sur 463 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Gilles de Québec
Voyage en moto
Publié le 1 juill. 2015 sur HotelsTrès propre et confortable
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Rooms were advertised/listed on Trivago as non-smoking; not true. The rooms were inadequate for handicapped access which is what came up in search. Very disappointed!
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Guest Relations, Gestion de l’hôtel
Dear Joseph,It is disappointing to see that your stay was not as expected. Rest assured, our team is always happy to assist you and move you to a room that fits your needs. Nonetheless, we apologize and hope to have another opportunity to host you in the future.
par un voyageur
Nightmare
Publié le 3 juill. 2024 sur HotelsThe outside was in terrible condition. Very run down. So not to jug a book by it’s cover, we went in.
We had 2 room. Room 1 had shower curtains for bed spreads. Room was dirty and smelled like dog pee. The room next to this one had a dog that barked all night.
Room 2. The curtains did not close all the way. We could see right through to the outside. We woke to the ceiling leaking all over the floor. The faucets for the tub did turn. The room was also dirty .
We Asked for rooms together in my reservation and instead we had rooms on opposite sides and on different floors.
Hotels. Com please consider removing them from you site..
The front desk person had 4 dogs in the area with him.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Bill, Gestion de l’hôtel
Dear Margaret,We apologize for the situation you had to face, we are in the process of a change over and with the new management and renovation all the problems will be solved. Thanks,Bill
par un voyageur
Confirm someone will be there at check in!!!!
Publié le 2 juill. 2024 sur HotelsBooked online through hotels.com, get there to find no one there. Open sign on, sleeping dogs in lobby, door locked, Rang bell & called with zero response. Sat in car on phone with hotels.com for 45 minutes & still not one person came to lobby.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Bill, Gestion de l’hôtel
Dear Melissa,We apologize for the experience you had, unfortunately due to the family emergency the person working night shift called out and other staff members helped as much as they could, but it was late and it was very unfortunate situation for our staff members. I hope it won't be like this type of situation in the future.
par un voyageur
Bad hotel
Publié le 27 juin 2024 sur HotelsThe first room was supposed to be a smoke free room. Definitely was not. We switched rooms and it was supposed to be a smoke free room. It was not again. I woke up with a sore throat and headache and stopped up ears. The guy at the desk was not even at the desk for checking out the next morning.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Bill, Gestion de l’hôtel
Dear Barry,Thank you for taking time to give us the feedback on the room, now when i switched your room and when i showed you another room, you checked the room and u didn't smell anything and you were fine that the room didn't have any smoking smell, so I don't understand how u decided to take that room.
par un voyageur
Publié le 20 avr. 2024 sur Hotels
par un voyageur
Publié le 25 févr. 2024 sur Expedia
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Four wonderful Huskies on property. Super dogs
par un voyageur
Clean room, hot shower
Publié le 24 déc. 2023 sur HotelsFriendly staff, clean room, and very hot shower! What more could you ask for?
par un voyageur
Dog friendly but .....
Publié le 3 nov. 2023 sur HotelsThe fact that this hotel is 100% dog friendly and very affordable makes it top notch in my book. The room was decent enough, my only complaint is that I specifically reserve hotels that are 100% NON-SMOKING. They say no smoking in the rooms but don't enforce no smoking right outside. So unfortunately there were 2 men smoking upstairs over the railing and dropping ashes on my car (ended up having to move my car across the parking lot it was so bad) and within 30 minutes there was someone else smoking right next to my door, leaning against the building which blew all the smoke into my room causing an asthma attack. Ugh. Had to turn off the air, and use an inhaler. The turning off the air caused me to hear all the conversations outside at all hours due to no insulation around the doorframe. So pros and cons. I was grateful for the dog friendliness and price but probably won't stay again due to the health concerns.
