Note fondée sur 500 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Rochester
Publié le 3 nov. 2024
Property is located about 1/2 mile from main shopping and dining area on a quiet hilltop.
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear JACK,Thank you for your feedback! We’re glad you enjoyed the quiet location of our property, just a half-mile from the main shopping and dining area. It’s a great spot for those looking to relax while still being close to all the action. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 26 oct. 2024
Quiet
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Constance,Thank you for your review! We’re glad to hear that you found our hotel to be quiet and enjoyable. Your feedback is important to us, and we appreciate your support. We hope to welcome you back for another peaceful stay soon!Sincerely, Hotel Manager
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Rodney,Thank you for taking the time to share your positive experience! We are delighted to hear that you enjoyed every aspect of your stay, from our friendly staff to the cozy atmosphere. Your satisfaction is our top priority, and your feedback inspires us to keep striving for excellence. We can’t wait to welcome you back and provide you with another unforgettable experience!Sincerely, Hotel Manager
par un voyageur
Publié le 6 sept. 2024 sur Expedia
The staff was wonderful. Clean and the best breakfast I have had at a hotel in a long time.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear DAVID,Thank you for your fantastic feedback! We’re thrilled to hear that you found our staff wonderful and enjoyed our clean facilities. It’s especially rewarding to know that our breakfast stood out to you as one of the best you've had at a hotel. Your kind words are greatly appreciated, and we look forward to welcoming you back for another great experience!Sincerely, Hotel Manager
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Will definitely recommend
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Christopher,Thank you for your fantastic review! We’re delighted to hear that you had such a positive experience and would recommend us. Your support means a lot to our team. We look forward to welcoming you back in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 31 août 2024 sur Expedia
I’d stay there again.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Victoria,Thank you for your 5 out of 5 rating! We are thrilled to hear that you would stay here again. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. We look forward to welcoming you back for another fantastic stay!Sincerely, Hotel Manager
par un voyageur
Scope of improvement is huge
Publié le 30 août 2024 sur HotelsNot clean atall. Food was not great.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Mukesh,Thank you for your feedback. We apologize for the cleanliness issues and the quality of the food you experienced during your stay. Your comments are important to us, and we will use them to make the necessary improvements. We appreciate your insights and hope to provide a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kamran,Thank you for your perfect 10-star rating! It’s incredibly rewarding to know that we exceeded your expectations during your stay. Our team is passionate about creating memorable experiences for our guests, and your kind words are a testament to their hard work. We’re so pleased that you enjoyed your visit and look forward to welcoming you back for another amazing stay. Thank you for choosing us, and we can’t wait to host you again in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Claudia,Thank you for your 8 out of 10 rating! We appreciate your feedback and are pleased to know that you had a positive experience. If you have any specific suggestions on how we can improve to earn a perfect score next time, we would love to hear them! We hope to welcome you back soon for an even better staySincerely, Hotel Manager
par un voyageur
Publié le 26 août 2024 sur Expedia
Staff were wonderful and beds were comfy. Yhe bathroom had mold and didnt appear clean, even if it was.
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lindsay,Thank you for your feedback! We’re glad to hear that you found our staff wonderful and the beds comfortable. However, I sincerely apologize for the cleanliness issues in the bathroom, particularly with the mold. This is not the standard we aim for, and your concerns will be addressed with our housekeeping team to ensure improvements are made. We appreciate your input and hope to provide you with a better experience on your next visit!Sincerely, Hotel Manager
