Note fondée sur 512 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Rochester
Publié le 3 nov. 2024
Property is located about 1/2 mile from main shopping and dining area on a quiet hilltop.
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear JACK,Thank you for your feedback! We’re glad you enjoyed the quiet location of our property, just a half-mile from the main shopping and dining area. It’s a great spot for those looking to relax while still being close to all the action. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 26 oct. 2024
Quiet
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Constance,Thank you for your review! We’re glad to hear that you found our hotel to be quiet and enjoyable. Your feedback is important to us, and we appreciate your support. We hope to welcome you back for another peaceful stay soon!Sincerely, Hotel Manager
par un voyageur
Publié le 23 oct. 2024 sur Expedia
Bed was lumpy, hair dryer did not worrk. Light burned out
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear KAREN,Thank you for sharing your feedback with us. We apologize for the discomfort caused by the lumpy bed and the issues with the hair dryer and burned-out light. This is not the standard we aim for, and we appreciate you bringing these matters to our attention. We will address these concerns with our maintenance team to ensure they are resolved promptly. Your input is valuable, and we hope to provide you with a better experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Great hotel, staff was very nice and accommodating, breakfast was great, really enjoyed our stay.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kristine,Thank you for your fantastic review! We're delighted to hear you had such a wonderful stay and that our staff made you feel welcomed and accommodated. It’s also great to know you enjoyed the breakfast and found everything to your liking. We truly appreciate your kind words and hope to have the pleasure of hosting you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Clean and quiet
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Greg and Marlies,Thank you for your kind words! We're delighted to hear that you found our hotel clean and quiet. We strive to provide a peaceful environment for our guests to relax and enjoy their stay. Your feedback is greatly appreciated, and we hope to welcome you back for another pleasant experience in the future. If there's anything else we can do to enhance your stay, please feel free to let us know!Sincerely, Hotel Manager
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Roof top a/c was extremely loud, needs maintenance.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Karl,Thank you for your feedback! We apologize for the inconvenience caused by the loud rooftop A/C unit during your stay. Your comfort is important to us, and we will address this maintenance issue promptly. We appreciate you bringing it to our attention, and we hope to provide you with a quieter and more enjoyable experience on your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 13 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jill,Thank you for your exceptional 10-star review! We are delighted to know that your experience with us was so positive. Your feedback is a testament to our team's dedication and hard work. We look forward to welcoming you back for another fantastic stay!Sincerely, Hotel Manager
par un voyageur
Mid
Publié le 10 oct. 2024 sur HotelsTypical mid, budget level, interstate hotel for travelers to spend a night and pass through. Dated interior, etc.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear John,Thank you for sharing your thoughts about your recent stay. We appreciate your feedback regarding the condition of our hotel. While we strive to provide a comfortable and convenient stop for travelers, we understand that updates are needed to enhance the guest experience. Your comments are important to us, and we will consider them as we plan future improvements. We hope to welcome you back for a better stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 7 oct. 2024 sur Expedia
The room was clean and quiet but a little dated. I would stay there again.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Sharon,Thank you for your feedback! We’re glad to hear that you found your room clean and quiet. We appreciate your comments about the room being a bit dated, and we will take that into consideration as we plan future updates. We're happy to know you would stay with us again, and we look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager
par un voyageur de New Hudson
Publié le 29 sept. 2024 sur Expedia
Convenient to my trip.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear David,Thank you for your feedback! We’re thrilled to hear that our location was convenient for your trip. We strive to make our hotel a perfect base for our guest's travels, and it’s great to know we met your needs. If you have any other comments or suggestions, feel free to share. We look forward to welcoming you back on your next visit for another fantastic stay!Sincerely, Hotel Manager
