Note fondée sur 156 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 mai 2019 sur Expedia
Vieillissant, tête de lit et carrelage de la baignoire abîmés
Commentaires de Gestion de l’hôtel
17 mai 2019 par Michael Su, Gestion de l’hôtel
Thank you for having selected The Westin Xiamen for your recent stay in Xiamen. We are here to provide each of our guest with our best possible services, we have noticed form your feedback that you did experienced some problems and we would like to take the opportunity to apologize for the shortcomings you had experienced during your stay. You have given us low ratings in all key areas. We will have this certainly addressed with my Key Managers. Providing such poor service is not the aim any Marriott Hotel and certainly also not the The Westin Xiamen way. We looking forward welcoming you back to The Westin Xiamen, providing you with a more Hospitality stay experience. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future Sincerely
par un voyageur
Publié le 5 août 2024 sur Hotels
par un voyageur
Publié le 3 août 2024 sur Hotels
par un voyageur
Publié le 1 août 2024 sur Hotels
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Booked two upgraded 45m2 room rooms for 5 & 4 days. Received one small corner room 38m2 & one 45m2. Aircon in the 38m2 corner room not working properly. Room temperature was too hot and stayed around 23/24 degrees, so didn't get much sleep.
After 2 nights asked to change rooms to the 45m2, but they said no because all the rooms were booked out.
par un voyageur
Publié le 21 juill. 2024 sur Hotels
par un voyageur
Publié le 19 juill. 2024 sur Hotels
par un voyageur
Publié le 31 mai 2024 sur Expedia
par un voyageur
convenient location
Publié le 18 avr. 2024 sur Hotelsconvenient location, next to a plaza where shops, food and grocery store was available.
breakfast options available at same plaza where some cafes/bakeries open early.
staff was very helpful with the bags when i had to carry my sleeping son.
par un voyageur
Publié le 22 mars 2024 sur Hotels
