Ratings based on 21 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 17, 2024 on Expedia
Good
Comment from Hotel Management
Sep. 18, 2024 by Cherry, Hotel Management
Dear guest, we greatly appreciate your positive comments. We will continue to improve our service and amenities at our hotel and sincerely hope you have a memorable trip in China. See you next time.
by A traveller
Posted Mar. 24, 2024 on Expedia
Great location in the heart of Xi’an old city.
A place where you can see the original old city life instead of the 10 years old fake historical buildings and palaces.
Comment from Hotel Management
Mar. 25, 2024 by Cherry, Hotel Management
Dear guest, we greatly appreciate your positive comments. We will continue to improve our service and amenities at our hotel and sincerely hope you have a memorable trip in China. See you next time.
by A traveller
Posted May 15, 2019 on Hotels
Worst four star hotel ever stayed in Xi’an. Cold function of air conditioning was not working at all. Safe was not working. During breakfast, I saw staff pouring MSG power into the noodle soup they were serving. No gym only a swimming pool of the 1980s.
by A traveller
Posted Feb. 16, 2019 on Expedia
This place is very close to shopping eating and not far from those historic attraction, well its a 3/4 thousands year old city, that's why. Buses and taxis are plenty to take you to wherever you want. this hotel is a little old and the carpet is a little filthy. NO air condition starting middle of September and we had to open the window at night. I was there 9/16 -9/19, 2018.
by A traveller from Singapore
Do not got con by looking at hotel picture
Posted May 7, 2017 on Expedia
Pros: Nothing
Cons: I think it is very difficult if the workers are not prepare to change and willing to work. Therefore, I say it is not proper managed.
Location: Location ok but not the best.
The hotel is poorly managed. I requested for a non-smoking room and they gave me a room at non-smoking floor. Even though it stated non-smoking floor but you may notice many Chinese guests also smoke heavily in their room and caused the whole floor full of bad smell.
The toilet bowl is suck, is not working. When you flushed, water instead of sucked to the bowl, it flow out and caused the whole toilet wet. Another thing is the hotel TV can't work properly also. I have to call receiption to send their technician to trouble shoot. It works only for a short while then go off again.
After staying for first 2 nights, I requested to change room but things are still the same.
by A traveller
Clean and convenient hotel
Posted Mar. 25, 2017 on HotelsI stayed at two levels in this hotel for my entire trip. The rooms on the 9th floor is newer and the design is more confy, but it is a smoking floor. The room on the 7th floor is more run-down and design of the room is pretty normal, but it is a non-smoking floor. The staffs are quite polite and approachable.
by A traveller
Posted Mar. 24, 2017 on Hotels
Centre of places of interest
by A traveller
Posted Mar. 21, 2017 on Hotels
by A traveller
China trip
Posted Apr. 18, 2016 on Hotelsfirst visit to china. just arrived back in the states.
would highly recommend this hotel.
by Heidi from California
Posted Aug. 9, 2015 on Hotels
As foreign tourists at a business hotel we weren't quite sure what to expect but the location was fantastic--- around the corner from the Muslim quarter--- and the staff went above and beyond to accommodate our needs. All of us with our translator phones and measly amounts of mandarin English understanding between us managed to figure it out. The only downside is the strange dining experience in private rooms down a long hallway, great for business banquet not so accommodating to travellers.
