Note fondée sur 80 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Fabuleux
Publié le 22 janv. 2018 sur HotelsHôtel de légende! Accueil personnalisé très sympathique et agréable. Le personnel est aux petits soins. Nous avons adoré. Merci à l'équipe des concierges, et du bar.
Shushu et Marie
par PASCALE
Le meilleur hôtel de Xian
Publié le 16 mai 2017 sur HotelsMagnifique séjour, comme d'habitude. Personnel cordial, attentif, tout le monde aux petits soins.
par francois de Aubonne
Top spot
Publié le 8 déc. 2015 sur HotelsC'était super
par un voyageur
Parfait !
Publié le 24 mai 2015 sur HotelsTrès très bel hôtel et, comme presque partout en Chine, service impeccable.
Assez proche du centre mais totalement au calme, dans un très grand parc.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
An OK hotel for a couple of nights.
A bit disorganized, and restaurants ( with the exclusion of the buffet ) weren’t worth the high prices.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Sam Gu, Gestion de l’hôtel
Dear Mark,Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback.We are very sorry to know that the stay didn't meet your expectation. It has been and will continue to be our tireless efforts to deliver excellent hotel experience to our guests, and we would appreciate very much if we could get some more detailed constructive comments so that I could investigate and follow up accordingly. Please be rest assured that our dedication will never end.Yours sincerely,Sam GuHotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
We loved the beauty and attention to detail. We also loved the attention of the staff and help with taxi service. Our stay was outstanding
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Sam Gu, Gestion de l’hôtel
Dear Mary,Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback.It gives us great pleasure to know that you're satisfied with your recent stay with us. We are deeply motivated by your recognition and sincerely appreciative for that.We will keep up our dedication and efforts, and we look forward to welcoming you again in the future.Yours sincerely,Sam GuHotel Manager
par un voyageur
Publié le 22 sept. 2024 sur Expedia
This was such a beautiful place to stay. Room and bed was so luxurious!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Sam Gu, Gestion de l’hôtel
Dear Lisa,Thank you for your recognition to Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback.It has been and will continue to be our dedication to provide excellent hotel experience to our guests, thank you for your motivation.We look forward to welcoming you again in the future.Yours sincerely,Sam GuHotel Manager
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Exceptional hotel. Pure luxury with amazing super professional staff. Excellent food.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Sam Gu, Gestion de l’hôtel
Dear Adele,Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback.It gives us great pleasure to know that you're satisfied with your recent stay with us. We are deeply motivated by your recognition and sincerely grateful for that.We will keep up our dedication and efforts, and we look forward to welcoming you again in the future.Yours sincerely,Sam GuHotel Manager
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Truly a great luxury experience. All the staff including the concierge and check in staff were awesome. The property is absolutely beautiful. Will be back for sure.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Sam Gu, Gestion de l’hôtel
Dear Mike,Thank you for choosing Sofitel Legend Peoples Grand Hotel Xian and providing us with the gift of feedback.It gives us great pleasure to know that you're satisfied with your recent stay with us. I've shared your motivating comments with the whole team, and thank you for your recognition and encouragement.We will keep up our dedication and efforts, and we look forward to welcoming you again in the future.Yours sincerely,Sam GuHotel Manager
par un voyageur
Publié le 21 août 2024 sur Expedia
Was a magnificent hotel, staff were helpful, engaging and provided great attention and service. Thank you Thomas for your help at checkin! Highly recommend hotel, beautiful facilities. Loved the happy hour on 7th floor, enjoyed the pool on the ground floor! Well located to move around the city. One of the best we’ve stayed in in a long time!
Commentaires de Gestion de l’hôtel
22 août 2024 par Sam Gu, Gestion de l’hôtel
Dear Moira,Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback.It gives us great pleasure to know that you've enjoyed your recent stay with us. I've shared your motivating comments with the whole team, especially with Thomas. Thank you for your recognation and encouragement.We will keep up our dedication and efforts, and we look forward to welcoming you again in the future.Yours sincerely,Sam GuHotel Manager
