Note fondée sur 72 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,8 sur 5
87 % des clients le recommandent
4,9 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Fabuleux

Publié le 22 janv. 2018 sur Hotels
Hôtel de légende! Accueil personnalisé très sympathique et agréable. Le personnel est aux petits soins. Nous avons adoré. Merci à l'équipe des concierges, et du bar. Shushu et Marie
5 sur 5
par PASCALE

Le meilleur hôtel de Xian

Publié le 16 mai 2017 sur Hotels
Magnifique séjour, comme d'habitude. Personnel cordial, attentif, tout le monde aux petits soins.
4 sur 5
par francois de Aubonne

Top spot

Publié le 8 déc. 2015 sur Hotels
C'était super
5 sur 5
par un voyageur

Parfait !

Publié le 24 mai 2015 sur Hotels
Très très bel hôtel et, comme presque partout en Chine, service impeccable. Assez proche du centre mais totalement au calme, dans un très grand parc.
5 sur 5
par un voyageur

Hotel with a history

Publié le 15 août 2024 sur Hotels
Amazing hotel, with its own museum. Pictures of notable guests hang from the wall next to the bar. The room was simply superb, elegant but modern. Staff was exceptional, going the extra mile in everything. Cannot fault it.
Commentaires de Gestion de l’hôtel
19 août 2024 par Sam Gu, Gestion de l’hôtel
Dear Gilberto,Thank you for choosing Sofitel Legend Peoples Grand Hotel Xian and providing us with the gift of feedback.It gives us great pleasure to know that you're satisfied with your recent stay with us. Your recognition, especially to staff, gives us great motivation and we are deeply appreciative for that.We will keep up our dedication and efforts, and we look forward to welcoming you again in the future.Yours sincerely,Sam GuHotel Manager
5 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Sam Gu, Gestion de l’hôtel
Dear Tatiana,Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback.It gives us great pleasure to know that you've enjoyed your recent stay with us, and thank you very much for your recognition and motivation.We will keep up our dedication and efforts, and we look forward to welcoming you again in the near future.Yours sincerely,Sam GuHotel Manager
5 sur 5
par un voyageur de Washington

Publié le 26 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Sam Gu, Gestion de l’hôtel
Dear Barbara,Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback.It gives us great pleasure to know that you've enjoyed your recent stay with us. We are greatly motivated by your recognition and deeply appreciative for that.We will keep up our dedication and efforts, and we look forward to welcoming you again in the near future.Yours sincerely,Sam GuHotel Manager
5 sur 5
par un voyageur

Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Sam Gu, Gestion de l’hôtel
Dear Kai Kin,Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback.It gives us great pleasure to know that you've enjoyed your recent stay with us. We are greatly motivated by your recognition and deeply appreciative for that.We will keep up our dedication and efforts, and we look forward to welcoming you again in the future.Yours sincerely,Sam GuHotel Manager
5 sur 5
par un voyageur

Publié le 11 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Sam Gu, Gestion de l’hôtel
Dear MIAO,Thank you for choosing Sofitel Legend Peoples Grand Hotel Xian and providing us with the gift of feedback.It gives us great pleasure to know that you're satisfied with your recent stay with us, thank you very much for your recognition and motivation.We will keep up our dedication and efforts, and we look forward to welcoming you again in the near future.Yours sincerely,Sam GuHotel Manager
5 sur 5
par un voyageur

Publié le 2 mai 2024 sur Expedia
I would like to give a big shout out to the Chief Butler (I'm embarrassed that I did not remember his name). This gentleman had gone above and beyond the call of duty in helping us with arrangement for transportations and dinner reservations. He's a gem. In terms of breakfast, the selections are good, but I wish there are more or maybe change up daily so it doesn't get boring. Overall, I'm very satisfied with the comfort and cleanliness of the hotel as well as the attentiveness from the staff. Highly recommend.
Commentaires de Gestion de l’hôtel
7 mai 2024 par Sam Gu, Gestion de l’hôtel
Dear Lang,Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback.It is our tireless pursuit to deliver excellent hotel experience to our guests. I've shared your motivating comments with the whole team, especially with Farsave whom you mentioned. Thank you very much for your recognition. At the same time, thank you for your constructive comments on breakfast. Our dedication and efforts will never end.We look forward to having the opportunity to welcome you again in the future.Yours sincerely,Sam GuResident Manager