Ratings based on 40 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
83% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Oct. 7, 2023 on Expedia
The staff is very helpful. The hotel is located at a very convenient location with places for shopping and walking around.
5 out of 5
by A traveller from Duluth

Posted Jun. 22, 2023 on Expedia
The hotel is located in downtown Xiangyang, with the bustling commercial street right next to it. Shopping and dining are very convenient. The hotel has a clean and hygienic environment and is well decorated. I will come back in the future.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 19, 2023 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 15, 2019 on Hotels
5 out of 5
Recommended
for Everyone
by A traveller from Melbourne, Australia

Great Hotel with a very good location

Posted Sep. 30, 2018 on Expedia
Pros: Great Hotel at a wonderful location
Cons: Maybe restaurants open late
Location: A wonderful park is across the road. A wonderful place to enjoy at all times. Also a rich history
A very comfortable hotel near a shopping mall, a huge park and a historic landmark. A wonderful place to stay
4 out of 5
by A traveller

good

Posted Feb. 21, 2018 on Hotels
Good
1 out of 5
by A traveller

charged me again

Posted Dec. 4, 2016 on Expedia
Pros: beaufitful!
Cons: bookings
Location: no idea!
after delay arriving due to late plane, was charged again! two days stay cost me over $1000.
Comment from Hotel Management
Dec. 15, 2016 by Amber Liu , Hotel Management
Distinguished Guest, Thank you for sharing the experience of your stay at Crowne Plaza Xiangyang. We are deeply sorry we fell below your expectations and late reply. Your feed back is very important to us. We had made a thorough investigation, and will try to contact you to solve this case as soon as possible. We value your comments and welcome the opportunity to serve you again. Sincerely, Amber Liu Assistant Marketing Communication Manager
5 out of 5
by Patrick

real 5-Star

Posted May 29, 2016 on Hotels
best hotel in Xiangyang. nice, clean, comfortable beds, good size rooms. friendly and efficient front desk. good location, with Wanda mall being 1 minute away can only recommend it
5 out of 5
by Timur

4/5

Posted Mar. 14, 2016 on Hotels
Good hotel, but in need for room upgrade
5 out of 5
Recommended
for Everyone
by A traveller from Melbourne, AU

Great central location. Very helpful staff

Posted Nov. 26, 2015 on Expedia
Pros: The staff are very courteous and helpful.
Cons: Not much at all, actually.
Location: The location is very central to the city. It sits overlooking Zhuge Liang Square and the impressive statue therein and there is a Wanda shopping Mall.
The hotel is very well appointed and the breakfast is delicious. I needed to use the Business Centre on one occasion but it was closed so the Concierge took it upon himself to offer his workstation for my printing needs. It was most impressive.