Note fondée sur 64 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 janv. 2024 sur Expedia
ホテルの名前をGoogle Mapsで検索すると別の場所(川沿いの公園)がヒットするので気を付けて下さい。
住所は正確です。
par un voyageur
Publié le 30 sept. 2023 sur Expedia
par un voyageur
Publié le 25 sept. 2023 sur Expedia
The hotel manager CoCo was particularly helpful and provided excellent, above and beyond service to me. If you stay at this hotel, you should know that staff don't speak English, but CoCo the manager spoke excellent English which helped on several interactions.
par un voyageur
Publié le 16 juill. 2023 sur Lastminute
The property itself was lovely but the pool was out of action, which was one of our main reasons for staying there. The communication and attitude of staff at check in was TERRIBLE and no attempt was made to speak to me as the person with the booking and paying for 8 people checking in. No smile, no explanation of amenities, breakfast, pool being shut or how to get to our room. They just chucked the key cards on the counter and served the next person. We got better service at the restaurant around the corner where we spent 200 yuan! I immediately translated how unhappy I was with the service. They took a photo and said sorry in English. When we checked out there was a very happy English speaker there waiting for us but the ones who served us at check in wouldn’t even look at me.
par un voyageur
Publié le 10 sept. 2021 sur Hotels
par un voyageur de Cape Town
Publié le 11 nov. 2019 sur Expedia
Amazing value for money. Matches anything in the world for its price point. Would love to stay here more often.
par un voyageur
Underwhelmed
Publié le 3 sept. 2019 sur HotelsUnderimpressed by the staff but location near malls is great
par un voyageur
Publié le 23 juin 2019 sur Expedia
The hotel was one of the nicest I've ever stayed in. The only problem was that none of the taxi drivers at the airport knew where it was. If the name given on the internet were Sebel/SOFITEL, I would have no problem finding it.
par un voyageur
Publié le 14 juin 2019 sur Expedia
par un voyageur
Publié le 12 juin 2019 sur Expedia
