Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
28 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback with us, Michele. Our goal is to continuously improve and provide the best possible experience for all of our guests, and your input is invaluable in helping us achieve that goal. If you would be open to discussing your feedback further, please feel free to contact us directly. Thanks again, we hope to have the opportunity to welcome you back and exceed your expectations in the future.
par un voyageur
Disappointed with Vacasa
Publié le 13 oct. 2024 sur HomeAwayThis property was good except the back door was completely broken. Beautiful view & location.
Vacasa customer service is where my issues are.
par un voyageur
It was…ok until the last day
Publié le 9 août 2024 sur HomeAwayIt’s a perfectly serviceable room- clean, spacious, high ceilings. One chair for a room that can fit 4 was kind of odd.
Wednesday night, a loud beeping would periodically come from the room next to mine. It woke me up a couple of times but no biggie. I woke up really under the weather on Thursday and wanted to spend the day in the room.The beeping started and went on from 9-11:30 am. I lodged a case and figured it would be taken care of. I didnt get notification that it had been fixed, and then the beeping started again around 5pm. At that point I texted the contact number again but didn’t feel confident that anything would be done at that point in the evening. I ended up booking another hotel room so I would be able to sleep soundly. Overall the room was fine but that beeping almost drove me mad.
Commentaires de Gestion de l’hôtel
26 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance issues you had and, most of all, for the lack of communication from us. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. We hope to have the opportunity to better serve you in the future.
par un voyageur
Great stay!
Publié le 1 avr. 2024 sur HomeAwayThank you so much! I highly recommend this property for Yachats!
par un voyageur
Great family getaway
Publié le 12 janv. 2024 sur HomeAwayThe price was right for this quaint property. It was a great location and my family enjoyed the stay.
par un voyageur
Great location!
Publié le 14 juin 2023 sur HomeAwayNot the cleanest place I've stayed but the location was perfect. Just around the corner from beach access and across the street from three great restaurants. I would stay here again.
Commentaires de Gestion de l’hôtel
29 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to review your stay with us, Desiree and we are glad to hear that you enjoyed your stay at our home. We sincerely apologize for the house not being cleaned as thoroughly as is our standard. Please know that local staff is available to assist with any cleanliness issues you encounter while in the home. We hope to get the chance to host you again.
par un voyageur
It was all ok
Publié le 16 avr. 2023 sur HomeAwayCable went out at 8pm could not find towels a few cobwebs on the ceiling. Other then that everything was great. Nice location. Wanted to check in early,and checkout late but that was a no go.
par un voyageur
Don’t rely on EV chargers!!!!
Publié le 18 sept. 2022 sur HomeAwayGood location for walking to town, noisy highway though. Simple, clean enough, dog friendly…
DOWNSIDE: on our third night management shut off the Tesla charger we were plugged into and left a nasty note saying non guests using chargers were guilty of theft!!! I did not have enough charge to get to a super charger and had to limp to another town for a slow charge and wait all day! They never Asked our make, model or license # so I don’t k ow how they would have known if our car belonged to guests or not, but we were parked and charging for two prior nights, with plenty of coming and going from the hotel during the day. There was no staff available to ask about the situation either. DO NOT STAY!!!!
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Angela, thank you for sharing your feedback, we're pleased you enjoyed our home and its lovely location. That said, we apologize for the issue you experienced with the charger and have shared your feedback with the appropriate parties. We're also sorry for any disconnect you felt when communicating with our team and want you to know you could have called our Guest Services team as they are available 24/7. We appreciate you staying with us and hope to have the opportunity to better impress you in the future.
par un voyageur
Wonderful Motel Room
Publié le 4 août 2022 sur HomeAwayThis was a very open, clean, and cozy room in a quaint motel. The location was perfect! It's within walking distance of all of the shops and two ways to the beach. Communication with staff was easy. Enjoy your stay in Yachats.
par un voyageur
Beautiful
Publié le 20 juin 2022 sur HomeAwayWill definitely be back!
