Note fondée sur 76 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,3 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2024 sur Expedia
par un voyageur
Publié le 29 juill. 2024 sur Expedia
客室露天風呂付きのお部屋に宿泊しました。
泉水が良く、ここのお風呂に入って肌荒れが落ち着いた気がします。ずっと泊まっていたかったです。
また貸切露天風呂が沢山あり、一泊では全て周りきれませんでしたがとても楽しかったです。
ご飯は美味しかったですが、夕食は少し物足りなかったかもしれません。
スタッフさんの対応はとてもよく、おすすめの観光スポットなど教えてもらえて良かったです。
近くで九湯巡りができ、楽しめました。
ただ夏の季節はお湯が熱かったのでまた冬に行きたいなと思いました。(水により温度調節できますが)
par un voyageur
たくさんの風呂
Publié le 14 juill. 2024 sur Hotels個室風呂なので、久しぶりに夫婦で入浴しました
par un voyageur
Traditional Japanese Hotel
Publié le 9 juin 2024 sur Hotelspar un voyageur
Publié le 22 mai 2024 sur Expedia
Such a lovely Ryokan, the staff were all so kind and nice. Super friendly! Explained everything so well and offered pick up from a nearby train station and drop off at local monkey park. The baths were all so different and the vibes were really good. Would definitely go again! I'd recommend everyone to go if you want to stay in the area.
par un voyageur
Publié le 18 mai 2024 sur Hotels
par un voyageur
Publié le 20 avr. 2024 sur Expedia
Super helpful staff and they speak English. The customer service was excellent with thorough explanations of the facilities, the meals and the van service to see the snow monkeys the next day (free van service)
Great meals (plenty of great food) and the baths were amazing (onsen). You can book the indoors baths twice in a day (heaven!) and I had a private onsen in my room as well. Even when the weather was super cold and rainy, I was able to enjoy and recover from my long trip. I was not able to get out and walk around the property at night since it was very cold outside. Would definitely love to return!
par un voyageur
Publié le 19 avr. 2024 sur Hotels
This is a very old building. No lift is available. The staircase is slanting and is difficult for elders to climb. Foods offered were not up to standard.
par un voyageur
Publié le 7 mars 2024 sur Expedia
For my overnight trip to Nagano, my focus had always been to visit Togakushi Shrine for the giant cedar trees and Jigokudani Yaen Koen for the snow monkeys. This meant that I had to find lodging that was within a reasonable drive from both locations as one was west of Nagano and the other east. As I favored more of visiting Jigokudani Yaen Koen when there are lesser crowds, which meant early morning hours when the park just opens (keep in mind it takes 45 minutes to hike up to the park), I decided to go with Shibu Onsen Kukuya, which was comfortably situated in Shibu Onsen a small onsen town that is 10 minutes drive away from the park. My overall experience with this Ryokan style lodging was exceptional as they were easy to get in touch with, responsive with inquiries, English friendly and very accommodating to their guest needs. The food that came with my room reservation (dinner & breakfast) was comparable to fine dining that you would find in luxury hotels and restaurants from larger cities like Tokyo and Kyoto. The private onsens found within the premises as well as within certain rooms offer a very intimate and comfortable experience. As for the staff, they all offered a world class service from the moment they greet you to moment they bid you farewell, I was truly impressed by the attention to detail and professionalism that each staff member shared. Overall, Shibu Onsen Kokuya has exceeded my expectations and has provided me with an enjoyable and memorable experience.
par un voyageur
Publié le 14 janv. 2024 sur Expedia
A traditional Japanese hotel. They served breakfast and dinner. Exceptional. Staff very helpful, punctual, and sweet. The resort even has onsens within the hotel that guests can use. There is about ten of them. We used them instead of using the Puplic Onsen which we also had access to. Only issue was my husband is tall and had to duck in many doorways. Also we are in our 60’s and sleeping on the floor on mats was a bit uncomfortable. But definitely worth it. And going to the Snow Monkey Park was just awesome. Shuttle service was available at 9:15am. It is best to go early. Loved this place for traditional Japan hospitality.
