Ratings based on 56 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
100% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 29, 2024 on Hotels
3 out of 5
by A traveller

Outdated Hotel

Posted May 16, 2024 on Hotels
it's quite old, from the furniture to the bathroom fixtures in the rooms. Considering what was paid, it seems a bit overpriced for what it offers.
Comment from Hotel Management
May 18, 2024 by Waleed, Hotel Management
Dear Mr.FhadThank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,Waleed Hamdi Director of Rooms
5 out of 5
by A traveller

Golden Member Review -

Posted Aug. 3, 2023 on Hotels
I wanted to extend my deepest appreciation for the outstanding hospitality shown to me during my recent stay at your hotel. This was not my first time visiting, and once again, I was truly impressed by the level of service provided by your dedicated team. I would like to express my sincere gratitude to Miss Aysha for her understanding and flexibility regarding my flight delay. Her willingness to accommodate a late check-out allowed me to relax and unwind after a long journey. Her exceptional customer service skills and attentiveness to my needs made me feel valued as a guest. Chef Mahmoud, your talent for creating culinary masterpieces is truly remarkable. The meals prepared under your guidance were not only visually appealing but also bursting with flavors. Your attention to detail and consideration for dietary preferences were greatly appreciated. I must say, the dining experience at your hotel is always a highlight of my stay. I would also like to thank Mr. Sidiq for his warm hospitality and attentive service. His dedication to ensuring that my colleagues and I had everything we needed was truly commendable. Whether it was serving us with a smile or providing helpful recommendations, thank you see you again
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 3, 2023 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 10, 2022 on Hotels
5 out of 5
by A traveller

Posted Oct. 20, 2022 on Hotels
Comment from Hotel Management
Dec. 7, 2022 by Abdulrahman Alghamdi, Hotel Management
Dear Mr. Mazin,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
1 out of 5
by A traveller

None

Posted Sep. 26, 2022 on Hotels
None
2 out of 5
by A traveller

Posted May 27, 2022 on Hotels
Does not meet Holiday Inn Standards I have seen
4 out of 5
by A traveller

Posted Aug. 28, 2021 on Hotels
it was a nice stay, good and quite hotel
Comment from Hotel Management
Aug. 29, 2021 by Marif, Hotel Management
Dear Mr.Wessal, Thank you for taking the time to tell us about your experience at Holiday Inn YANBU. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. We are looking forward to welcoming you back to our hotel soon! Sincerely, Abdalla Ahmed General Manager
5 out of 5
by A traveller

Posted Mar. 30, 2021 on Hotels
Comment from Hotel Management
Mar. 30, 2021 by Arifmoh, Hotel Management
Dear Mr.Youngwook, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Mohamed Atta General Manager
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