Note fondée sur 340 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Poor services. Expensive. Staff not helpful. No payment possible with Master Card.
Commentaires de Gestion de l’hôtel
11 août 2024 par wawa, Gestion de l’hôtel
Dear Pierre,Thank you for sharing your feedback. We’re sorry to hear about your disappointing experience. It’s concerning to learn that you found our services lacking and that you encountered issues with payment options.Please accept our sincere apologies for any inconvenience caused. We are currently reviewing our payment methods and staff training to address these concerns. Your feedback is important to us, and we are committed to making improvements based on your input.We hope to have the opportunity to provide you with a better experience in the future.Best Regards,Wa Wa KhineDirector of Guest Experience
par un voyageur
Publié le 15 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Wa Wa, Gestion de l’hôtel
Dear Johann,Thank you for taking the time to leave a review. We are so glad to know that you had an excellent experience with our services at Novotel Yangon Max. We strive to provide our guests with the highest quality of services and take pride in seeing our efforts appreciated. At Novotel Yangon Max, we value your feedback and will continue to do all we can to ensure every guest's stay is pleasant. Again, thank you for your kind words and we hope to welcome you again soon.Best Regards,Wa Wa KhineDirector of Guest Experience
par un voyageur
Décevant
Publié le 20 janv. 2023 sur HotelsNous avons été déçus par ce Novotel en raison de la piètre qualité de service. Le personnel de la réception parle très mal anglais et globalement le service n'est pas au niveau de ce que l'on attend d'un Novotel.
Malgré tout les chambres sont confortables et le petit déjeuner est bon.
Commentaires de Gestion de l’hôtel
23 janv. 2023 par Wa Wa, Gestion de l’hôtel
Dear Matthieu,First of all, thank you for your stay and feedback for us.On behalf of our team, please accept our apology. I have asked details with Front Office team and understand your feedback for us to improve on it.I appreciate you share it with us and it encourages us to improve the service which is the most important.Thank you so much for your feedback and we have looked into it and taken necessary steps.We hope to welcome you back in future .Best Regards,Wa Wa KhineDirector of Guest Experience
par un voyageur
Très bon hôtel bien placé et confortable
Publié le 3 avr. 2017 sur Hotelshôtel très agreable
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par wawa, Gestion de l’hôtel
Dear Naimin,Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to ensure every guest has a memorable stay, and it’s wonderful to know that we succeeded in making yours special. We look forward to welcoming you back for another fantastic experience soon!Best Regards,Wa Wa KhineDirector of Guest Experience
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2024 par wawa, Gestion de l’hôtel
Dear Pornpaisarn,Thank you so much for your 5-star rating! We’re thrilled to hear that you had a fantastic experience with us. Your positive feedback is greatly appreciated and motivates us to continue delivering exceptional service.We look forward to welcoming you back and providing you with another outstanding experience!Warm regards,Wa Wa KhineDirector of Guest Experience
par un voyageur de Hayward
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 août 2024 par wawa, Gestion de l’hôtel
Dear Mark,Thank you so much for your 5-star rating! We’re thrilled to hear that you had a fantastic experience with us. Your positive feedback is greatly appreciated and motivates us to continue delivering exceptional service.We look forward to welcoming you back and providing you with another outstanding experience!Warm regards,Wa Wa KhineDirector of Guest Experience
par un voyageur
Publié le 15 juill. 2024 sur Expedia
ヤンゴンで安心して過ごせました。
Commentaires de Gestion de l’hôtel
16 juill. 2024 par wawa, Gestion de l’hôtel
Dear Kazuhiro,Thank you for sharing your experience! We’re delighted to hear that you felt safe during your stay in Yangon. Ensuring the safety and comfort of our guests is our top priority. We hope to welcome you back to Novotel Yangon Max soon for another enjoyable and secure stay.Warm regards,Wa Wa KhineDirector of Guest Experience
par un voyageur
Publié le 8 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 juin 2024 par Wa Wa, Gestion de l’hôtel
Dear Kokai,Thank you for your positive review at Novotel Yangon Max! We're delighted to hear that you had an enjoyable experience. Your kind words are greatly appreciated, and we look forward to serving you again soon.Best Regards,Wa Wa KhineDirector of Guest Experience
par un voyageur
Publié le 22 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 juin 2024 par Wa Wa, Gestion de l’hôtel
Dear Mon,Thank you for your positive review of Novotel Yangon Max! We're delighted to hear that you had an enjoyable experience. Your kind words are greatly appreciated, and we look forward to serving you again soon.Best Regards,Wa Wa KhineDirector of Guest Experience
