Note fondée sur 199 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Birthday treat.
Publié le 11 août 2024 sur HotelsFabulous hotel.
Commentaires de Gestion de l’hôtel
13 août 2024 par NEJ, Gestion de l’hôtel
Dear DavidThank you for your 5 star rating and your kind words which are very much appreciated and we hope to have the pleasure of welcoming you back to Crathorne Hall Hotel soon.Best wishesNicola EddonSales & Revenue ManagerCrathorne Hall Hotel
par un voyageur
Publié le 21 juin 2024 sur Expedia
The grounds and the hotel were excellent and contributed to our feeling of being relaxed at home. All the staff we encountered were without exception knowlegeable and helpful.
Commentaires de Gestion de l’hôtel
24 juin 2024 par NEJ, Gestion de l’hôtel
Dear Albert Thank you for your 5 star rating. Your compliments for the hotel, grounds and the staff are very much appreciated and we hope to have the pleasure of welcoming you back to Crathorne Hall Hotel soon.Best wishesNicola EddonSales & Revenue ManagerCrathorne Hall Hotel
par un voyageur
Publié le 15 juin 2024 sur Expedia
Excellent stay! I took my partner for our engagement and it was so special. The staff were so important in ensuring our night was completely perfect. They upgraded our room with one with a balcony! Whilst going out of there way to decorate our room with complimentary champagne and chocolate treats, for our return back to the room after our evening meal in the fabulous leven restaurant!
I’d like to thank everyone involved in making this stay a memory that will be with us forever. 5*
Andrew
Commentaires de Gestion de l’hôtel
17 juin 2024 par NEJ, Gestion de l’hôtel
Dear Andrew, Thank you for taking the time to leave a review following your visit to us here at Crathorne Hall. I am delighted to read that you enjoyed your time at the hotel and that your proposal went well, our team were delighted to be involved. Our team is committed to ensuring all guests receive the best standards of service, I will certainly pass on your kind words to them as I know that they will be thrilled to know they contributed to making your time with us such a positive experience.We hope to have the pleasure of welcoming you back again soon for a visit, or even to look at booking your wedding.Best wishesNicola EddonSales & Revenue ManagerCrathorne Hall Hotel
par un voyageur
Publié le 21 mai 2024 sur Hotels
Amazing hotel, scenery, staff and the food was out of this world
Commentaires de Gestion de l’hôtel
22 mai 2024 par NEJ, Gestion de l’hôtel
Dear AdamThank you for your 5 star rating and comments, they are very much appreciated and we hope to have the pleasure of welcoming you back to Crathorne Hall Hotel soon.Best wishesNicola EddonSales & Revenue ManagerCrathorne Hall Hotel
par un voyageur
Whoooooo spooky
Publié le 26 mars 2024 sur HotelsVery much a Ghosts of Motley Hall hotel.
I had to walk up 3 flights of stairs to get to my room yet the hotel seemed to have very few guests - not sure what that was all about.
The staff do try their best but the place seems to be run by management from an Agatha Christie novel.
My room had such a tiny bathroom too.
Commentaires de Gestion de l’hôtel
27 mars 2024 par NEJ, Gestion de l’hôtel
Dear John, Following your recent stay at Crathorne Hall Hotel, thank you for completing your feedback and score rating, although we are disappointed to read the comments you have made.All feedback of this nature is taken seriously and we would welcome the opportunity to speak to you directly about your experience.Our hotel has two floors of bedrooms, with access to the first floor via a lift or stairs then a further set of stairs to the top floor, which I believe your room was located in.The room type you had booked through the third party agent website was a Classic double room which is our standard room, we do have other standards of rooms available if looking for a larger bathroom and if requested we could certainly look into that for you, if you look to return back to Crathorne.I would invite you to contact me directly at your earliest convenience by emailing neddon@handpicked.co.uk or calling 01642 706630 so I can look into your issues and scores in more detail to understand where we not met your expectations fully.Best wishesNicola EddonSales & Revenue ManagerCrathorne Hall Hotel
par un voyageur
Publié le 29 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2024 par NEJ, Gestion de l’hôtel
Dear John Thank you for your 5 star rating. We hope we have the pleasure of welcoming you back to Crathorne Hal soon.Best wishesNicola EddonSales & Revenue ManagerCrathorne Hall
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 févr. 2024 par NEJ, Gestion de l’hôtel
Dear Judith Thank you for your 4 star rating. We hope to have the pleasure of welcoming you back to Crathorne Hall Hotel soon.Best wishesNicola EddonSales & Revenue ManagerCrathorne Hall Hotel
par un voyageur
Publié le 4 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 févr. 2024 par NEJ, Gestion de l’hôtel
Dear Patricia Thank you for your 5 star rating. We hope to have the pleasure of welcoming you back to Crathorne Hall Hotel soon.Kind RegardsCrathorne Hall Hotel Team
par un voyageur
Publié le 29 nov. 2023 sur Expedia
Simply an excellent place to spend great and royal vivencies in a King service!!!
Commentaires de Gestion de l’hôtel
29 nov. 2023 par NEJ, Gestion de l’hôtel
Dear DanielThank you for choosing to stay with us and for taking your time to share your feedback.I am pleased to read that you enjoy your stay with us recently we are certainly very lucky to be custodians of such a beautiful building. The team here at Crathorne Hall work hard to ensure that all of our guests enjoy an equally memorable experience so I am delighted to be able to share your positive feedback with them.Thank you once again and I hope that we have the opportunity to welcome you back soon.With best regardsNicola EddonSales & Revenue ManagerCrathorne Hall Hotel
par un voyageur
Publié le 23 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 déc. 2023 par NEJ, Gestion de l’hôtel
Dear ManeezaThank you for your 5 star review score following your recent visit to Crathorne Hall HotelWe look forward to welcoming you back again in the future.Best wishesNicola EddonSales & Revenue ManagerCrathorne Hall Hotel
