Note fondée sur 167 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 avr. 2024 sur Expedia
About 3 miles from Yarm. No staff at address so had get key from a lock safe. Room was too hot on arrival. Difficult to get cooler. Eventually turned off towel rail but ended up with a cold shower on day 2. Also a cracked toilet seat. Nobody about for assistance. Also on arrival toilet had not been flushed with both types evident to flush away. This was a shame as room was spotless and nicely decorated. Loud noises from room above so not a good nights sleep unfortunately.
par un voyageur
Quirky but nice.
Publié le 14 janv. 2024 sur HotelsLovely quirky place with a very friendly, helpful manager. Our room was OK, rather basic but overall nice and clean.
There are no breakfast facilities so it means a drive into Yarm - tho it's a really lovely town. The pub is very close by and does do evening meals.
par un voyageur
Nice room but don’t rely on charging your car here
Publié le 10 sept. 2023 sur HotelsThe Tool Shed room was nice and very clean. Check in was easy. Had booked this place because it advertises a charger for electric cars and I was travelling in my EV from Manchester so needed to charge. I called the day before to check the chargers toe to make sure it was compatible and received a photo of the charger. All good so far. Unfortunately when we arrived and saw where the charger was there was a large caravan next to it so was not accessible unless you had a 10m cable - standard 5 or 6m cables will not reach. After checking with the the guy when we checked in it looks like this caravan is permanently there.
Only other problem we had was that the hot water ran out after about 10 seconds so had to have cold showers.
Location is good and the pub About 50m away is really nice.
Commentaires de Gestion de l’hôtel
6 nov. 2023 par Barbara, Gestion de l’hôtel
Hi, Matthew! Thank you for rating us and for the valuable feedback. We have forwarded the matter to our relevant team for ensuring your future stays are up to the mark. Regards, Barbara
par un voyageur
Publié le 13 févr. 2023 sur Hotels
Lovely place stayed one night to celebrate valentines rose petals on bed chocolates and a rose what a lovely touch room was lovely and warm and had a lovely sleep will be going back again a enjoyable experience
Commentaires de Gestion de l’hôtel
14 févr. 2023 par Lisa, Gestion de l’hôtel
Thank you so much for the wonderful rating, lynn! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Lisa
par un voyageur
Publié le 21 janv. 2023 sur Hotels
Great stay and room
Commentaires de Gestion de l’hôtel
26 janv. 2023 par Ammy, Gestion de l’hôtel
Hi, Richard! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
par un voyageur
Publié le 2 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
9 déc. 2022 par Ava, Gestion de l’hôtel
Hey, Jennifer! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Ava
par un voyageur
Publié le 16 nov. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
19 nov. 2022 par Ammy, Gestion de l’hôtel
Hi, Mick! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah
par un voyageur
Publié le 10 oct. 2022 sur Expedia
Wonderful place to stay, will def be using it again in the future.
Commentaires de Gestion de l’hôtel
19 nov. 2022 par Ammy, Gestion de l’hôtel
Hi, thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim
par un voyageur
Hot Tub Break
Publié le 7 oct. 2022 sur HotelsGreat mid week break, local
Pub is excellent and the we had the room with a hot tub. Will be back !!
Commentaires de Gestion de l’hôtel
19 nov. 2022 par Ammy, Gestion de l’hôtel
Hi, Andrew! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim
par un voyageur
Publié le 3 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
19 nov. 2022 par Ammy, Gestion de l’hôtel
Thanks for the positive rating. Hope to welcome you again soon. Regards, Noah