Ratings based on 65 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Muscat
Posted Oct. 6, 2024 on Expedia
Friendly. Staff
Comment from Hotel Management
Oct. 7, 2024 by Feryal Haddon, Hotel Management
Dear Dharmesh,We would like to thank you for sharing your excellent review on this platform following your stay at the DoubleTree by Hilton Abu Dhabi Yas Island Residences.It is with pleasure to know that you had a comfortable stay with us and thank you for emphasizing on our friendly service. We look forward to welcoming you again in the hotel soon.Yours sincerely,Feryal HaddonCluster Hotel Manager
by A traveller from Chihuahua
Posted Oct. 5, 2024 on Expedia
Spacious room, clean kitchen, nice amenities.
Room was too cold.
Facilities clean and staff helpful.
Comment from Hotel Management
Oct. 7, 2024 by Feryal Haddon, Hotel Management
Dear Rocio,Thank you for staying at the DoubleTree by Hilton Abu Dhabi Yas Island Residences and sharing with us your wonderful feedback.We are delighted to know that you had a wonderful stay with us, and we exceeded your expectations.We look forward to welcoming you again in the hotel soon, assuring you of our personalized service and best attention at all times. Yours sincerely,Feryal HaddonCluster Hotel Manager
by A traveller
Posted Aug. 29, 2024 on Hotels
Comment from Hotel Management
Sep. 9, 2024 by Feryal Haddon, Hotel Management
Dear Mona,Thank you for staying at DoubleTree by Hilton Abu Dhabi Yas Island Residences.It is such heartwarming to know that we exceeded your expectations, and you were impressed with our excellent service and facilities.We hope to welcome you again in the hotel soon for another rewarding experience. Yours sincerely,Feryal HaddonCluster Hotel Manager
by A traveller
Posted Jul. 16, 2024 on Hotels
Comment from Hotel Management
Jul. 18, 2024 by Feryal Haddon, Hotel Management
Dear Ibrahim,Thank you for taking the time to post your review on this platform. We endeavour to provide the best services to our guests so your feedback goes a long way in ensuring we maintain a constant high standard of service.We regret to know that you were not satisfied with your stay with us and would appreciate if you can elaborate further on your experience by emailing us in order for us to check and improve this area.Once again, thank you for your time and we sincerely hope to get the opportunity to welcome you again soon, assuring you of our personalized service and best attention at all times.Yours sincerely,Feryal HaddonCluster Hotel Manager
by A traveller
Posted Jul. 12, 2024 on Expedia
Comment from Hotel Management
Jul. 18, 2024 by Feryal Haddon, Hotel Management
Dear Habiba,Thank you for taking the time to post your review on this platform.We regret to know that you were not satisfied with your stay with us and would appreciate if you can elaborate further on your experience in order for us to check and improve this area.It is our desire to maintain and enhance our guests’ satisfaction and your additional comments would be most helpful in this regard.Once again, thank you for your feedback and we sincerely hope to get the opportunity to welcome you back to the hotel soon.Yours sincerely,Feryal HaddonCluster Hotel Manager
by A traveller
Posted Jul. 2, 2024 on Hotels
Comment from Hotel Management
Jul. 3, 2024 by Feryal Haddon, Hotel Management
Dear Mirza,Thank you for taking the time to review our hotel. It is so pleasing to know you had an enjoyable stay with us and thank you for your excellent rating.We look forward to welcoming you back soon, assuring you of our personalized service and best attention at all times.Yours sincerely,Feryal HaddonCluster Hotel Manager
by A traveller
Posted May 28, 2024 on Expedia
The staff were friendly, efficient & helpful.
Comment from Hotel Management
May 29, 2024 by Feryal Haddon, Hotel Management
Dear Mosunmola,Thank you for staying at DoubleTree by Hilton Abu Dhabi Yas Island Residences.We are pleased to read you had a wonderful experience with us and were impressed with our excellent service.We appreciate your high recommendation of our property and look forward to welcoming you again in the hotel soon for another rewarding experience.Yours sincerely,Feryal HaddonCluster Hotel Manager
by A traveller from Seattle
Posted May 25, 2024 on Expedia
Close to WB, affordable, very modern and clean and comfy.
Comment from Hotel Management
May 27, 2024 by Feryal Haddon, Hotel Management
Dear Raed,Thank you for staying at the DoubleTree by Hilton Abu Dhabi Yas Island Residences and sharing with us your wonderful feedback.We are delighted to know that you had a wonderful stay with us and were impressed with our excellent location.We look forward to welcoming you again in the hotel soon, assuring you of our personalized service and best attention at all times. Yours sincerely,Feryal HaddonCluster Hotel Manager
by A traveller
Posted Apr. 29, 2024 on Expedia
Comment from Hotel Management
Apr. 30, 2024 by Feryal Haddon, Hotel Management
Dear Suzette,Warmest greetings from The WB Abu Dhabi.Thank you for giving us perfect rating and we are glad that we exceeded your expectations. We look forward to welcoming you back to the hotel soon, assuring you of our personalized service and warm hospitality at all times.Yours sincerely,Feryal HaddonCluster Hotel Manager
by A traveller
Posted Apr. 20, 2024 on Hotels
Very comfortable and clean. Staff were quick
Comment from Hotel Management
Apr. 22, 2024 by Feryal Haddon, Hotel Management
Dear Valued Guest,Thank you for such wonderful feedback. I am glad that your family enjoyed your stay to the fullest. We aim to provide a truly memorable experience to our valued guests, and we are thrilled that we were able to exceed your expectations. I have shared your compliments to the team.On behalf of the entire team, I look forward to welcoming you back soon. Yours sincerely,Feryal HaddonCluster Hotel Manager
