Note fondée sur 33 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Torrance
Publié le 17 mai 2024 sur Expedia
To attend the Rocket Festival, I made a reservation in March. This hotel is very convenient to walk to the street fair on Friday night and the parade on Saturday. (The Rocket Festival on Sunday is a little far and not walkable) I will make a reservation for next year soon!
par un voyageur
Publié le 12 mai 2024 sur Expedia
Clean nice place.
par un voyageur
Publié le 29 mars 2024 sur Hotels
par un voyageur
Publié le 28 mars 2024 sur Expedia
What a waste of effort by the kitchen staff who go to a lot of effort to prepare good food for guests only to have their efforts wasted as all food dishes set out in the buffet were cold. Fried eggs were miserable looking, cold and covered in cold cooking oil. All the other nice looking Thai food items were also cold, including rice. Only one dish had a burner lit under it - porridge. All the rest was cold. What a waste of effort of the kitchen staff. We booked 4 rooms for 7 guests and all had the same comment about the food.
We will not stay at this hotel again and suggest the hotel management take the time to correct the cold food issue, otherwise people will confined alternative hotel accommodation.
par un voyageur
Publié le 11 févr. 2024 sur Hotels
This was not the newest Hotel in the city. With that said I didn't expect it to be totally updated. It is a good place for the night. The rooms was clean, came with refrigerator which I didn't expect. I had booked two rooms and the TV wasn't working in one room. They quickly came fixed it. I ordered room service food was good too.
par un voyageur
Wonderful stay with nice rooms.
Publié le 1 févr. 2024 sur HotelsThe JP Emerald is an older hotel, but they did implement a remodeling program about 3 years ago, which has really improved the rooms.
The staff are extremely helpful and wish to accommodate your stay. I'm just a one nighter coming and going from Bangkok to Savannakhet and this hotel is perfect for me.
I really like getting up in the morning, having breakfast and hitting the road. JP Emerald makes that easy.
par un voyageur
Publié le 11 déc. 2023 sur Expedia
I arrived the morning after my booking due to start because of late wedding organising commitments in ubon, the staff were very rude & said my room was not available even though I had paid, the room was dirty & a disgrace with insects even in the bed, I did not stay & found a proper hotel, even though I have paid for it, so unhappy.
par un voyageur
Grosses älteres Hotel für Kurzzeitaufhalt
Publié le 18 mai 2023 sur HotelsEtwas älteres Hotel. Das Zimmer war sauber. Der Service nett. Einmal haben wir gefrühstückt. Es war Standart. Wir würden das Hotel für einen Kurzaufenthalt wieder nehmen.
par un voyageur
Publié le 16 avr. 2023 sur Expedia
In overall is good
par un voyageur
Friendly staff but hotel is tired looking
Publié le 19 mai 2022 sur HotelsWe have stayed multiple times at The Emerald.
Glad to see new drapes in the rooms. Had to move room due to lack of Wifi. 2nd room was better, but shower floor flooded. Need to clean out drains, probable clogged with hair. Bathroom grout dirty and can easily be cleaned ( both rooms!
Breakfast was ok. Staff tried to please and were friendly, but they need to be given the tools to be able to do their jobs more efficiently.
Hopefully things will get better upon our return this or next year
