6/10 – Acceptable
Michele P.
3 janv. 2023
Points forts : Propreté
Lovely home, Unsafe location
I had a trip planned to the area and was excited to find this charming antebellum home available. The day prior to my arrival, I reached out to the property manager for check-in instructions. I contacted them via the VRBO app and left a voicemail. I did not receive a response until the following morning. Upon arriving to the neighborhood, it was evident this was not in a family friendly area. There were individuals on either side of the home openly drinking from brown paper bags, congregated on the street. The front door to the home was unlocked. The check in instructions for the room were unclear and so it took awhile to gain access to the room. The home was as pictured. The room was clean and well appointed. Unfortunately, the door did not have a dead bolt lock, which is an expected feature. As a single female traveling alone, I did not feel safe. I reached out again to the property manager with my concerns. The response I received a day later, was that the rental description stated the home was in a typical neighborhood and in a multicultural neighborhood. I am not sure how the safety concerns I expressed had anything to do with the culture of the neighborhood?? I double checked the description, it did not mention the surrounding location being a concern nor did it mention the area being multicultural or typical. The property manager would not work with me in terms of a partial refund or any other consolation. Interestingly, the rental description now reads typical and multicultural... Again I am unsure how those terms have anything to do with the safety concerns of this area.
Michele P.
Séjour de 4 nuits en décembre 2022