Note fondée sur 474 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 avr. 2024 sur Expedia
Breakfast. Was the worst ever
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Dear Robert, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN YEMASSEE. I do apologize breakfast was not up to your standards. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 10 févr. 2024 sur Expedia
Bien situé près de l'autoroute. Très propre. Manque de choix pour le petit-déjeuner.
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Cher Tomee,Tout le monde ici au Red Roof Inn Yemassee était fier de voir votre note de 4/5. Je suis heureux que notre hôtel très propre et notre situation vous aient plu. Cependant, vous avez déclaré que le manque de choix pour le petit-déjeuner a gâché votre séjour chez nous. Votre satisfaction est importante pour Red Roof, c'est pourquoi nous prendrons en compte les commentaires que vous avez fournis dans le but d'apporter des améliorations afin de garantir que nous offrons une expérience exceptionnelle à nos clients à l'avenir. Sachez que nous vous apprécions en tant qu'invité et apprécions vos commentaires.Merci encore de partager votre expérience avec nous. Nous serions ravis de vous revoir si vos voyages vous ramènent dans notre région.Sincèrement,Red Roof Management
par un voyageur
Publié le 23 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 déc. 2023 par Chevanese RediResponse Specialist, Gestion de l’hôtel
Thank you, Audrey, for being our guest at the Red Roof Inn Yemassee. We value you as a our guest and welcome your 8/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 14 avr. 2023 sur Expedia
satisfait de mon passage,
Commentaires de Gestion de l’hôtel
17 avr. 2023 par Adraine Red Roof Management , Gestion de l’hôtel
Cher Alain,Merci d'avoir pris le temps de partager vos commentaires concernant votre expérience au Red Roof Inn Yemassee. Nous apprécions sincèrement vos commentaires et sommes heureux d'apprendre que vous avez passé une excellente expérience avec nous. Je suis heureux de lire que notre idéal pour votre séjour. Des commentaires positifs comme le vôtre sont toujours un encouragement pour tout notre personnel alors que nous nous efforçons d'améliorer continuellement la qualité de nos services.Nous espérons continuer à vous offrir de belles expériences. Si vous avez des commentaires supplémentaires ou des idées pour nous aider à nous améliorer, veuillez me contacter ci-dessous.Sincèrement,Adraine Red Roof Management
par un voyageur
Très satisfait
Publié le 19 déc. 2019 sur HotelsVraiment à conseiller, tout était comme affiché. sur le site
par un voyageur
Publié le 3 oct. 2024 sur Expedia
y’all declined my refund request during a natural disaster!!!
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Sashauna RediResponse Specialist, Gestion de l’hôtel
Dear Diamon,Thank you for taking the time to tell us about your stay at the Red Roof Inn Yemassee. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. I have brought your feedback to management's attention in an effort to address your concerns about the refund request.Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,SashaunaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Mrs V Williams was very accommodating and awesome! She took me to pick up my car when didn’t have a way! She awesome!
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Dear Lenwood, Thank you for taking the time to tell us about your experience at the Red Roof Inn Yemassee. It’s heartwarming to see that our amazing staff left an lastly impression during your visit by being very accommodating and helpful, prompting your 4/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 1 oct. 2024 sur Hotels
We drove all up here from guyton ga, due to the hurricane. We thought we had a reservation, but we get there at 1am, and was informed they have no power nor are they renting rooms. I understand things happen but at least inform the people of the conditions they would be staying in. Then when asked could he refund the booking, he just laughed.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Jonathan RediResponse Specialist , Gestion de l’hôtel
Dear James,Thank you for taking the time to tell us about your experience at the RED ROOF INN YEMASSEE . I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you had which hindered your stay. At Red Roof, it is intended to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,JonathanRed Roof Management RediResponse Specialist
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Hotel was great very clean. My only complaint was the elevator was broken
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Dear Maria, Thank you for taking the time to tell us about your stay at the Red Roof Inn Yemassee. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 10/10 score. In regards to the elevator, I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Dear Valued Guest, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Yemassee. We are sorry you had a less than satisfactory experience, prompting your 4/10 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you’re in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist
