Note fondée sur 636 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2024 sur Wotif
We were given a sea view upgrade and just loved it. Will be back asap. Thank you Lynette for your thoughtfulness. We really appreciated it and your enthusiasm was wonderful.
Commentaires de Gestion de l’hôtel
28 août 2024 par Reception, Gestion de l’hôtel
You so very welcome. We are so pleased you enjoyed your stay with us here at Oshen and look forward to meeting you again on your next visit.
par un voyageur
Publié le 3 août 2024 sur Hotels
Excellent stay.
Lighting not very good in bathroom. Othrtwise accommodation was very good.
Commentaires de Gestion de l’hôtel
5 août 2024 par Oshen Apartments, Gestion de l’hôtel
Thank you so much Jennifer for posting a perfect review score. We have had maintenance review the lighting in the bathroom which has made a big difference, thank you for bringing this to our attention. Kind regards
par un voyageur de Melrose Park
Publié le 18 juill. 2024 sur Wotif
It has a great views of the bay and islands
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Reception, Gestion de l’hôtel
Thanks so much
par un voyageur
Publié le 1 juill. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Reception, Gestion de l’hôtel
Thanks so much
par un voyageur
Publié le 7 juin 2024 sur Expedia
Great happy helpful team here 👏. Location is perfect good value walk to everything 5 stars
Commentaires de Gestion de l’hôtel
7 juin 2024 par Roland , Gestion de l’hôtel
Thanks Ranee for the kind feedback, very much appreciated, we hope to welcome you back to Oshen's soon
par un voyageur
Publié le 30 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 juin 2024 par Roland , Gestion de l’hôtel
Thank you Christopher for giving us that great feedback. Here at Oshen's, we always strive to ensure our guest have a great experience here in Yeppoon
par un voyageur
Room With No View
Publié le 29 mars 2024 sur HotelsAccommodation of this caliber should have at least a 50” to 55” TV not a 26” to 32” TV like my room? Most homes nowadays have at least a 55” to 65” TV. Also a couple of biscuits would have been a nice touch, as most hotels in this price bracket give you a couple of biscuits.
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Reception, Gestion de l’hôtel
Hi Clint, thank you for your feedback, self catered apartments are a little different to hotel rooms unfortunately. We have noted your recommendation with regard to the TV and we pass this onto management. Kind regards
par un voyageur
Publié le 26 mars 2024 sur Expedia
Very small rooms with shared vestibule and laundry with the adjacent room. Laundry is a washer and dryer in one which takes 3 hours to do one load of laundry. Hot water takes 6 minutes to arrive to the room and told “just run the tap until the water comes up” Many dust balls on ceiling above bed. Bathtub floor unstable with crack that opens with pressure. Not the friendliest of staff.
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Reception, Gestion de l’hôtel
Thank you Aaron for taking the time to post a review. We have logged your concerns with housekeeping regarding the dust balls on the ceiling and your advice regarding the bath tub with maintenance. Unfortunately the hot water system and one big system for the whole building which is why it takes longer to filter through to each apartment. Thank you again for your valuable feedback.
par un voyageur
Publié le 9 mars 2024 sur Wotif
The check in staff member was very friendly and helpful.
It was a very convenient location and nice facilities.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
thank you Julia :-) -have a fabulous day - kind regards Oshen
par un voyageur
Publié le 9 mars 2024 sur Expedia
We arrived late at Oshen’s and the late check-in was flawless, went very smoothly.
That night after a very long 600km drive, going to bed all you could hear was the water in the pipes right behind the bed, from people showering on the floors above, the walls must be very thin.
The second night was the same, very noisy pipes, again hard to sleep. But to add to the noisy pipes, the wind was smashing our door and it sounded like people trying to beak in! Not good when you don’t know the area. Another sleepless night was enjoyed!
Went to reception the next morning to notify them of the banging door issue and we were giving a piece of cardboard to wedge in the door.
Next morning, shower time, as we had plans to meet people for breakfast, go to take a shower, no hot water!! Left the shower running for 25 minutes, still cold water. Rang reception and asked if there was an issue they knew about, “Just leave it running, this building is like that”
Personally, we will never stay there again, I will not recommend it to anyone either.
If you have a choice between the local Back Packers and Oshen’s… Book the Back Packers.
I would not normally give a review this hash however the responses we got to issues were not helpful at all.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Mark - considering you chose to SMOKE on the patio (at a NON-Smoking complex) with your partner, with no consideration for others around you, despite multiple notifications and a direct request to please smoke in the designated smoking area - this seems like a bit of nonsense - 4th level room with 10mm thick cyclone rated glass door, secure and not rattling - hot water from central hot water system in working order - internal pipes through-out complex - weather (windy) ! - have a fabulous day :-) - Oshen
