Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 janv. 2023 sur Expedia
I think it is completely inappropriate for this to be advertised as a 4 star property. The standard falls below 2 stars at its very best. The first room as I was offered (even though I was later told this was an error, which I do not fully believe) was in an appalling condition. There were marks on the walls, the wardrobe was broken, the fridge smelled to name but a few. I was then offered an upgrade to a better room. Which certainly was an improvement, but barely 3 stars let alone 4. I was disappointed to learn that the pool and the gym were not available for use. When I asked how long this had been the case, I was informed it had been quite some time. Given that the room was booked 3 days prior to my arrival, the Hotel have clearly lied about facilities to lure in guests. I find this unacceptable. The breakfast was very limited, and some of the hot food was cold. Clearly this hotel would have been 4 stars when first built, however it is in desperate need of refurbishment and should not be allowed to advertise itself as 4 stars and charge as such. I will certainly not be back
par un voyageur de Simi Valley,C.A.
Publié le 13 juin 2018 sur Expedia
Very nice hotel with pleasant staff
Commentaires de Gestion de l’hôtel
19 juin 2018 par sales and reservation manager, Gestion de l’hôtel
Dear Alicia,
Thank You for the review.
We are always happy to welcome You again in our hotel.
Regards
Maria Mikayelyan
par un voyageur
スタッフが親切で対応が素晴らしい
Publié le 21 mars 2017 sur Hotelsスタフが親切で情報の提供がわかりやすく助かった。 朝食も生野菜から、温かい炒め物、果物、ヨーグルトと種類も豊富でおいしかった。部屋は古いが清掃はしっかりできている
大通りに面しているが密閉性があり静かに過ごせた WiFiも問題ありません
par Simone
Hotel pulito ed economico
Publié le 17 janv. 2017 sur HotelsL'hotel è abbastanza buono e offre i comfort di base, con un buon rapporto qualità/prezzo. La struttura ha qualche problema: nella prima camera dove ho alloggiato si è rotto il lavandino, tuttavia il personale mi ha spostato immediatamente in un'altra camera più confortevole senza costi aggiuntivi, quindi sono rimasto soddisfatto di come l'hotel ha gestito il problema. Buona la prima colazione. L'hotel ha una piccola piscina e una palestra, che peraltro ha pochi macchinari, alcuni dei quali non funzionanti.
par un voyageur
Отель не соответствует описанию и звездности
Publié le 27 nov. 2016 sur HotelsПоловины из того, что есть в описании отеля, на самом деле нет, а сотрудницы впервые об этом слышат (напр, большой сейф, балконы, стиральная машинка, меню подушек и т.д...). Номера не самые чистые, шумоизоляция никакая, слышно абсолютно всё. Обратите внимание, что некоторые номера не ремонтированы. А если номер находится на последнем этаже, то при дожде возможен потоп. Ночью до ресепшна дозвониться невозможно, все спят. Из плюсов - персонал (за редким исключением отзывчивые и доброжелательные сотрудники), климат-контроль в номерах, возможность позднего выезда, наличие детской кроватки для самых маленьких (хотя матрас плохой). Завтраки более-менее. Поужинать там не удалось, так как больше половины меню в наличии не было
par un voyageur
Excellent wifi, easy walk to city center
Publié le 27 oct. 2016 sur HotelsStaff was very helpful and friendly. Wi-fi was fast, the connection was stable. The room was clean but dated. The bed was just OK. The shower equipment needed repair. Breakfast was marginal with very limited selection.
Commentaires de Gestion de l’hôtel
31 oct. 2016 par General Manager, Gestion de l’hôtel
Dear Guest.
Thank You for taking time and leaving the review of your stay. Your opinion about our hotel is very important for us. We are glad that you liked our friendly staff, welcoming and location which we hope helped you much during your stay. Want to kindly inform you that we are always updating our facilities and service so for your next stay you will already feel the difference. Our team is always ready to manage your stay in a most comfortable way. Thank you for being our guest and looking forward to see you again in our hotel.
Best Regards
Kristine Kotanova
par un voyageur
Publié le 3 oct. 2016 sur Hotels
par Eric de Forel Lavaux
schönes Hotel in eine gute Lage, sehr gute Dienstl
Publié le 9 juill. 2016 sur Hotelsdas Ankommen war sehr schlecht (Problem mit Taxi, das erste Zimmer war ohne Airconditionner und sehr warm. die Nachtschirt war sehr unsympatisch), aber am nächsten Morgen war alles schon erlegigt
par GERMAN de Barcelona
Hotel céntrico muy recomendable
Publié le 30 avr. 2016 sur HotelsBuen hotel muy bien ubicado. Personal muy amable
Commentaires de Gestion de l’hôtel
19 août 2016 par General Manager, Gestion de l’hôtel
Dear German, Thank you for taking time and leaving the review of your stay. We value Your opinion about out hotel which is really very important and useful for us. We are always happy to have a guest like you and hope to see you again in our hotel. Best Regards, Kristine Kotanova, Sales Manager of Ararat Hotel
par GERMAN de Barcelona
Buen hotel bien ubicado en el centro.
Publié le 26 avr. 2016 sur HotelsHotel bien ubicado en el centro. A 10 minutos de la plaza de la república andando. Buenos restaurantes muy cerca.
Commentaires de Gestion de l’hôtel
23 sept. 2016 par General Manager, Gestion de l’hôtel
Dear German,
Thank You a lot for your nice comment.
We are always happy to have such guests like you.
You are always welcome.
