Avis Best Western Plus Congress Hotel

Dear Gregory, Greetings from Best Western Plus Congress Hotel Yerevan. Thank you for taking your time and sharing your grade with us. We hope that you will visit us again in the future and collect only the best memories. Best Regards,

Dear Valued Guest, Greetings from Best Western Plus Congress Hotel Yerevan. Thank you for choosing our hotel and sharing your feedback. We are glad that you enjoyed your stay at us and will be waiting for our next meeting with you. Best Regards,

Dear Agnes, We do appreciate you taking your time to provide us such a high rate and kind feedback. Thank you for trusting us and staying at Best Western Plus Congress Hotel. We are delighted to know that you enjoyed your stay fully and we managed to meet all your fair expectations. It will be our great pleasure to welcome you back soon. Respectfully, Lilit Danielyan Guest Relations & Quality Manager Best Western Plus Congress Hotel

Dear Nadine, Thank you for taking time to share your experience with us. Your feedback is very important as we use this in an effort to work on improving our product and service. We are sorry that we did not live up to your expectations regarding the early breakfast. Please know that we have discussed the current case with the concerning department in order not to have this kind of situation in the future. Hopefully, when you come back to Armenia you will choose Best Western Plus Congress Hotel again. Kindest Regards, Lilit Danielyan Guest Relations & Quality Manager Best Western Plus Congress Hotel

Dear Guest, Thank you for taking the time to rate your stay at us. We appreciate that you chose to stay at our hotel and hope to see you back soon. Respectfully, Lilit Danielyan Guest Relations & Quality Manager Best Western Plus Congress Hotel

Dear Valued Guest, Thank you for your recent stay with us. We know that you had many options when choosing where to stay in Yerevan. The Fact that you choose our hotel is an honor to us. We sincerely hope you enjoyed your stay and will come back again! Looking forward to welcome you back soon. Respectfully, Lilit Danielyan Guest Relations & Quality Manager

Dear Guest, Thank you for your feedback. It is highly valuable for us your opinion and impression during the stay at us. We are happy to know that you enjoyed the location and cleanliness of the hotel. Regarding the French TV channel, I would like to inform you that there have been some technical issues, which are already solved. We wish you a nice day and we hope that will see you back again at our hotel. Respectfully Lilit Danielyan Guest Relations & Quality Manager

Dear Céline, Thank you for choosing Best Western Plus Congress Hotel as a part of your trip to Yerevan. And thank you for your mark. We do hope to host you again at our hotel in the nearest future. Regards, Narine Simonyan

Dear Xavier, We do appreciate your positive feedback about our newly renoavted hotel. We do take pride in providing our Guests with a high qualified service. We are very pleased to hear that your stay was pleasant. Thank you for pointing out our comfortable and clean rooms. We always do our best to provide our Guests with high-qualified service and it is really nice to hear that you met your expectations at our hotel. It is nice to hear that you have appreciated the efforts of our friendly staff. Such positive words as yours are always a good motivation for us to work even harder and keep “at home away from home” atmosphere for our Guests. We already have renovated lobby area, where you can enjoy your time at Vincent bar and wine room. Our Vincent lobby is a nice place not only to sit and have a rest, but also work enjoying a tasty food and drinks by our Bar.Wine Cellar at Lobby area offers more than 130 types of wines and our Sommelier offers wines for each taste. All these changes are for our Guests' comfort. Regarding the restaurant we kindly want to inform you that we already have totally new menu and we serve dishes with accent. So here’s to try new menu and adding your own twist to everything you do. Here’s to remembering your roots, cooking with passion and style. It is our pleasure to know, that you like our breakfast. Very soon we will also have an Armenian Traditional Food corner during breakfast, which is served in the restaurant area. We look forward welcoming you back again in the nearest future and show you all changes. Thank you again. We truly appreciate your comments, as we strive to give all of our Guests a memorable experience. Warmest regards, Anna Aslanyan Marketing Manager Best Western Congress Hotel

Dear GILBERT, thank you very much for your high appreciation. We are very happy that you exceeded your expectation at our hotel. It will be our pleasure to host you again at our renovated hotel in the nearest future.