Note fondée sur 11 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,4 sur 5
86 % des clients le recommandent
3,7 Propreté de la chambre
4,1 Service et personnel
3,4 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Publié le 14 juill. 2024 sur Expedia
The location of the property was the only thing it has going for it. The beds don’t have a proper sheet on it and you can clearly see the dirty stained mattress. They give you an old dirty brown blanket and I don’t know who you have to bribe to get the hot water running. We begrudgingly stayed one night even though we had booked 3 and the next morning packed up and left. It’s an old, run down hotel that needs major upgrades and tlc.
5 sur 5
par un voyageur

Publié le 17 oct. 2019 sur Expedia
Thank you very helpful and very nice stay, with upgrade to junior suite
Commentaires de Gestion de l’hôtel
17 oct. 2019 par Anahit Harutunayn, Gestion de l’hôtel
Dear Guest, Thank you for taking time to leave this review. Hope to accommodate you during your next visit to Yerevan ! Anahit Harutunyan Sales Manager
1 sur 5
par un voyageur

2 star hotel

Publié le 4 juin 2019 sur Hotels
An old, cold and uncomfortable hotel.
Commentaires de Gestion de l’hôtel
5 juin 2019 par Anahit Harutunyan, Sales Manager, Gestion de l’hôtel
Dear Guest, . Thank you for taking time to leave this review ! We will surely turn our attention to all problems you've mentioned and try to solve them.
4 sur 5
par un voyageur de Harelbeke

Centraal gelegen

Publié le 3 août 2018 sur Expedia
Alle bezienswaardigheden op loopafstand. Heel vakkundig receptiepersoneel. Comfortabele kamer. Continentaal goed ontbijt
Commentaires de Gestion de l’hôtel
27 août 2018 par Anahit Harutunyan. Sales Manager, Gestion de l’hôtel
Dear Guest, Thank you for taking time to leave this review ! Hope to accommodate you during your next visit to Yerevan !
1 sur 5
par un voyageur

Very bad hotel, bad breakfast, bad rooms

Publié le 10 mai 2018 sur Hotels
Not a good hotel at all, not even close to 4 star, don't think would give it even a 3 or 2 star. Hotel rooms are okay but the doors and walls are not sound proof- all night we could listen to all the drama happening in the hotel. It was very disturbing and we had to get our room changed. Girls at the reception were sweet and comparatively helpful, however was rude when someone stopped us while we were just leaving the hotel to load our bags in the car, to say please pay first. I asked for a massage service which was never available. Breakfast was the worst - no one to serve in the room, just had to eat whatever was kept and go, the toaster did not work too and the fried eggs were cold and left there since long. Room was in a bad state, lights not working, electricity plugs not working. They had to do the maintenance while we were in the room.
Commentaires de Gestion de l’hôtel
5 juin 2019 par Anahit Harutunyan, Sales Manager, Gestion de l’hôtel
Dear Guest, Thank you for taking time to leave this review ! We really appreciate when our guests leave their feedback. But it's more important for us when they do it before check out. In this case we have chance to solve the problem and satisfy our guests. We are always looking at how we can improve our guests' experience and comfort and looking at what we can do to make things even better for their return visit
4 sur 5
Recommandé
pour Escapade avec des amis
par un voyageur

Ce voyageur a laissé seulement une note Publié le 3 févr. 2018 sur Hotels
4 sur 5
par LUIS

Publié le 8 oct. 2017 sur Hotels
Cómodo,buena localización
Commentaires de Gestion de l’hôtel
8 nov. 2017 par Diamond House Hotel, Gestion de l’hôtel
Dear Guest, Greetings from Diamond Hotel Yerevan ! Thanks for your kind feedback ! Hope to accommodate you in our Hotel during your next visit to Yerevan ! Have a nice day ! Best regards, Anahit Harutunyan Sales Manager Dimond Hotel Yerevan
4 sur 5
Recommandé
pour Tout le monde
par un voyageur

Publié le 7 janv. 2017 sur Expedia
フロの湯の出が悪く、しばらくはぬるい湯しかでなかったのが残念。フロントの対応はとても良かった。ロビーが禁煙でなかったのはガッカリでした。
5 sur 5
Recommandé
pour Tout le monde
par un voyageur de Germany

Kleines Hotel und liegt im Zentral

Publié le 18 oct. 2016 sur Expedia
Pour : Das Team !!!!! / Mitarbeiter Sie breiten immer eine gute Stimmung Und haben sich sehr bemüht,( und geschafft ) Probleme zu lösen.
Contre : Die Reise ,die man über das Hotel gebucht hat, könnte nicht mit Der Kreditkarte bezahlen werden.
Emplacement : Zentrale
Das Team ist sehr nett und hilfsbereit, bemüht sich Lösung zu finden, Idee und Empfehlung mitzuteilen. Ich kam um 4:30 Uhr in das Hotel rein. Mein Zimmer war noch nicht fertig ( check in ist erst um 12:00 Uhr.) Trotzdem haben Sie mir ein Zimmer für 6 Stunde, um auszuruhen, organisieren. Das frühstück war gut. Das Hotel liegt im Zentrum, fußläufig zu viele Sehenswürdigkeiten.
4 sur 5
par Alireza de Iran

+/- Points

Publié le 29 mars 2016 sur Hotels
We stayed for 4 days Hotel attendants were nice and kindly helpful doing whatever they can in order to please you . "nice people" The executive room was big with good enough space . breakfast had enough verity toilets had water for Muslim people AND there were just 3 main problems with the room 1- sometimes the shower water was getting to cold 2- the room was not "voice isolated" 3- the extra bed was out of work but when we wanted a new one to replace they changed it for us. I also have to say the price was very good !
Commentaires de Gestion de l’hôtel
8 avr. 2016
Dear Mr. Alireza, We send you our greetings! It was a pleasure for us to see you at Diamond House Hotel! We'll take into consideration your review and do our best to solve all the problems you mentioned. We thankful for your stay!
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