Note fondée sur 221 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bon hôtel à Yerevan
Publié le 29 juin 2024 sur HotelsTrès bon hôtel à Yerevan. Bien situé, personnel serviable, bon petit déjeuner et chambres confortables
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Holiday Inn Express Yerevan, Gestion de l’hôtel
Dear Regis,Thank you for choosing us and for taking the time to provide feedback about your experience at Holiday Inn Express Yerevan.Your feedback is valuable to us and we use it to provide a better experience in the future. We hope you will give us a chance to serve you again at Holiday Inn Express Yerevan.Best Regards,Front Office Team.
par un voyageur
Publié le 1 avr. 2024 sur Hotels
Merci beaucoup à toute équipe qui était attentionnée et disponible. bravo.
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Holiday Inn Express Yerevan, Gestion de l’hôtel
Dear guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express YEREVAN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Best regards,Holiday Inn Express Yerevan team.
par un voyageur
Très bon établissement
Publié le 28 mars 2024 sur HotelsConforme aux attentes et aux descriptions. Bon service mais il faudrait un peu plus d’anglophones dans l’équipe. Buffet du petit-déjeuner de qualité mais grosse affluence à partir de 8h30. Possibilité de transferts vers/depuis l’aéroport 24h/24. Un peu onéreux (en solo) mais pratique.
Commentaires de Gestion de l’hôtel
29 mars 2024 par Holiday Inn Express Yerevan, Gestion de l’hôtel
Dear guest,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express YEREVAN. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Best regards,Holiday Inn Express Yerevan team.
par un voyageur
Publié le 23 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 oct. 2023 par Kind Regards, Holiday Inn Express Yerevan Team, Gestion de l’hôtel
Dear Anthony, Thank you for choosing Holiday Inn Express Yerevan and for your valuable time to leave us a review. We always try our best to meet all our guest’s expectations and demands, which frames the standards and quality of our services. Hope to welcome you again on your next visit to Holiday Inn Express Yerevan.
par un voyageur
Qualité de service en baisse
Publié le 28 janv. 2020 sur HotelsCela fait trois fois que je vais dans cet hôtel parce que le niveau de service était assez correct. Les conditions obt apparemment changé. La bouteille d'eau n'est plus gratuite dans un pays où nos estomacs ne sont pas habitués. Et le petit déjeuner est moins bon... Les fruits ne sont pas mûrs et la viennoiserie est sèche.
Commentaires de Gestion de l’hôtel
31 janv. 2020 par General Manager, Gestion de l’hôtel
Dear Vina,
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.
Sincerely,
Lusine Khachatryan
General Manager
par un voyageur
Publié le 23 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
23 déc. 2019 par Sales and Marketing Department, Gestion de l’hôtel
Dear Michel,
Thank you for choosing Holiday Inn Express Yerevan and for taking the time to provide feedback about your experience.
Please know that your feedback is extremely valuable to us.
We strive to make each stay as pleasant and comfortable as possible.
We hope that you will give us the opportunity to serve you again in the future.
Sincerely,
Sales and Marketing Department
par un voyageur
Publié le 6 oct. 2024 sur Expedia
I highly recommend this hotel for your next trip to Armenia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Holiday Inn Express Yerevan, Gestion de l’hôtel
Dear Anush,Thank you so much for your wonderful recommendation! We’re thrilled to hear that you enjoyed your stay and would recommend our hotel for future trips to Armenia.Your kind words motivate us to continue providing exceptional service and a comfortable experience for all our guests. If there’s anything we can do to make your next visit even better, please don’t hesitate to reach out.We look forward to welcoming you back soon!Warm regards,Holiday Inn Express Yerevan Team.
par un voyageur de Dubai
Publié le 3 oct. 2024 sur Expedia
everyone is great except the manager herself. You need somebody with better manner.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Holiday Inn Express Yerevan, Gestion de l’hôtel
Thank you, Mr. Mounes, for your honest review, and kind words. I am the lady in “red”, and I apologize for the situation. We take great care in serving our guests and understand that outside food can present threats, thus, we offer our own food services. As a hospitality professional, I strive to ensure all guests are safe and feel respected. If you had informed us about your dental condition in advance, we would have gladly arranged suitable options for you.Best Regards,Manager in Red.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
All staff member are great except the lady manager (lady in red :)
Because I’m doing implants, I need to east soft food, I came down with with an express soup asking for bowl and hot water. She told me to go to my room and use the kettle to prepare for myself.
I’m regular customer and I stay in Sep. 24 nights (3 bookings), but after such behavior and they way she spoke to me. I simply erase this hotel from my monthly visit to Yerevan. And I was lucky because I found much better hotel.
Thank you dear rude manage to send me to better hotel.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Holiday Inn Express Yerevan, Gestion de l’hôtel
Dear Mr. Mounes, Thank you for your honest review, and kind words. I am the lady in “red”, and I apologize for the situation. We take great care in serving our guests and understand that outside food can present threats, thus, we offer our own food services. As a hospitality professional, I strive to ensure all guests are safe and feel respected. If you had informed us about your dental condition in advance, we would have gladly arranged suitable options for you.Best regards,Manager in Red.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
The front desk staff were very polite and helpful, and the breakfast options were great!
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Holiday Inn Express Yerevan, Gestion de l’hôtel
Dear Katrina,Thank you so much for your kind words! We’re thrilled to hear that you found our front desk staff polite and helpful, as well as enjoying our breakfast options. Providing excellent service and delicious meals is what we strive for, and it’s wonderful to know we met your expectations.If there’s anything else we can do to enhance your experience during your next visit, please don’t hesitate to let us know. We look forward to welcoming you back soon!Warm regards,Holiday Inn Express Yerevan Team.
