Note fondée sur 98 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 août 2016 sur Hotels
par un voyageur
Publié le 2 août 2024 sur Expedia
par un voyageur
Not great experience
Publié le 16 juin 2024 sur HotelsUnfriendly staff, noise late night, restaurant service bad, wrong food items in the menu.
Tv not working
Smell in the room due to dirty carpet
Commentaires de Gestion de l’hôtel
21 juin 2024 par GM, Gestion de l’hôtel
Dear Guest,I am truly grateful for your valuable feedback following your recent stay with us. Your insights are incredibly important as we strive to continuously enhance our guest experiences. While providing exceptional hospitality is a cornerstone of our ethos, it appears that we may have regrettably fallen short of meeting your expectations on this occasion. On behalf of our entire management team, please accept our sincerest apologies for any inconvenience or disappointment you may have experienced during your time with us.Please rest assured that we have diligently communicated your feedback to the relevant departments, and immediate measures have been implemented to prevent similar occurrences in the future.We sincerely hope for the opportunity to welcome you back to our hotel in the near future. It remains our unwavering commitment to deliver the exceptional service that you rightfully anticipate and deserve.With warm regards,Voskan KokanyanGeneral Manager
par un voyageur
Publié le 4 mars 2024 sur Hotels
par un voyageur
Publié le 26 févr. 2024 sur Hotels
par un voyageur
Publié le 18 févr. 2024 sur Expedia
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par un voyageur
Publié le 15 févr. 2024 sur Expedia
Kind staff and excellent service
par un voyageur
Publié le 13 févr. 2024 sur Expedia
par un voyageur
Publié le 7 févr. 2024 sur Expedia
It is a non smoking facility by guest are smoking in the room which does find its way to other rooms
par un voyageur
Publié le 25 janv. 2024 sur Expedia
Very bad customer service
Commentaires de Gestion de l’hôtel
26 janv. 2024 par General Manager, Gestion de l’hôtel
Dear Khachatur Hakobyan,Thank you for taking the time to write a review in regards to your experience.As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal. On behalf of the entire management of the hotel, I sincerely apologize for that incident, and regret failing to deliver superb services, and you still have unpleasant impressions about our hotel.We have shared your feedback with the appropriate hotel team and all necessary measures have been taken in order to avoid repeated incidents in the future.We hope to see you in our hotel and let us provide you with the best service you expect.Sincerely,Voskan Kokanyan,General Manager
