Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,9 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Nobody can speak in English. But the worst thing is they ruined one of our passports. At the check in, someone broke the page with personal data of one of our passports. the man in charge wrote us a message with a translator asking to go to our room that they will bring us the docs later. They gave all passport to one of us, and told nothing about the issue. we have seen only later that the page had been fixed using adhesive tape. better to stay in another hotel, maybe an international one.
par un voyageur
Publié le 28 mars 2024 sur Expedia
Location is great, right in the city center within few mins walk to the landmark places of Yuhuangge. Walking distance to top shops and restaurants
Hotel is very clean. No smell of smoke inside the lobby and elevator.
Gym is new and have excellent equipment.
Hotel front desk is very helpful. Ms. Yang Hui, 杨慧，in particular, helped a family of four. She helped us on calling delivery, info on touring around the city as well as calling taxi.
This hotel has the facilities as 5 star hotel but with very localized services. I would rather stay in this hotel than an international brand,
par un voyageur de Auckland
Publié le 3 oct. 2019 sur Expedia
It is not often I write reviews of hotels or for any other service/products purchased, however I am absolutely compelled to after my brief but absolutely wonderful stay at the Yinchuan Xifujing Hotel. What made my stay a 5 star experience, was the faultless and absolutely first class service from Alfred at the front/concierge desk. Alfred not only speaks impeccable English, but he went way beyond my expectations to help me with a particularly difficult request. He did this with grace, style and poise and nothing was a problem for him. I have only ever experienced 5+ star service like this before once in my life - that's how good he is! Thank you Alfred, thank you. You made my trip and you've made a friend. Looking forward to seeing you again.
Commentaires de Gestion de l’hôtel
24 oct. 2019 par Michelle LV, Gestion de l’hôtel
Dear guests, thank you for your support and kindness to xifujing hotel. Your satisfaction is the driving force of our continuous progress, the greatest satisfaction of the guests is the ultimate goal of the hotel staff. Hotel unique design style, advanced facilities, intimate service, give you the feeling of home, let you enjoy the city outside the hustle and bustle of leisure and quiet. Thank you again for taking the time to leave comments, hotel staff sincerely welcome your next visit!
par un voyageur
Publié le 30 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
24 oct. 2019 par Michelle LV, Gestion de l’hôtel
尊敬的客人，非常感谢您入住银川西府井饭店。我们秉承优质的服务理念，为成为您在银川的首选而努力。我们期待您的下次光临。
par un voyageur
최고의 서비스의 호텔
Publié le 9 juill. 2019 sur Hotels많은 중국 지역을 가봤지만 가장 좋은 서비스의 호텔이였습니다
모든직원이 항상 웃으며 대해줬습니다
Commentaires de Gestion de l’hôtel
24 juill. 2019 par Kitty Wang, Gestion de l’hôtel
Dear guest!Thank you for your stay with us! We are look forward to seeing you again!
par un voyageur
Publié le 24 avr. 2019 sur Expedia
par un voyageur
Publié le 3 janv. 2019 sur Expedia
par un voyageur
Very nice
Publié le 14 oct. 2018 sur HotelsMy stay was very pleasant, I will stay at the same hotel next time
par un voyageur de 杭州
Publié le 1 mai 2018 sur Expedia
従業員が親切で、様々な質問にも、的確な対応をしてくれた。部屋も清潔で、加湿器があり、ロクシタンのアメニティもよい。ロケーションも、旧市街にあるので、便利。
Commentaires de Gestion de l’hôtel
9 mai 2018 par ailsa, Gestion de l’hôtel
フィードバックに感謝します。私たちは目的客に唯一の体験を持って行くと約束していますが、私たちは顧客の価格を超えるサービスの品質を確保しています。あなたの満足は私达にとって非常に重要で、私达は一人のお客様に私达のホテルで心地よい、楽しい体験をします。次回、また、私たちのホテルに再入居することを希望します。
par un voyageur de 香港
位置理想
Publié le 3 oct. 2017 sur Expedia附近多食店與商店，也有步行街。飯店員工服務周到，熱心為客人解決問題。最好能在大堂當眼處擺放一些銀川當地旅遊資料，以供參考。
Commentaires de Gestion de l’hôtel
7 mai 2018 par ailsa, Gestion de l’hôtel
尊敬的客人，非常感谢您抽出宝贵的时间对于您在银川西府井饭店的入住体验进行分享，也感谢您对我们酒店的支持。我已将您的点评分享至酒店各部门经理， 我们的团队也期待能再次为您提供周到满意的服务。酒店致力于不断完善每一个细节来提供您完美的入住享受。 希望您再次光临。
